1. #1
    SFGiants93
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    Betonline payout problems

    I requested a payout by check almost a month ago and it's still not here. I called them yesterday and they said it'll probably be about another month.

    I've played at 5dimes and Bodog/Bovada and neither ever took more than 3 weeks to get me a check. I do not recommend Betonline, a sportsbook should never take 2 months to get a payout to their customer. This is very poor business practice.

    I'm still worried that I may not get the payout.

  2. #2
    gators0708
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    They did the same stuff to me back in September, you will get paid eventually but they are by far the worst.

  3. #3
    BetOnline
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    HI SFGiants93. If you PM me your account info I'll be happy to look into it for you.

  4. #4
    sharpcat
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    Quote Originally Posted by BetOnline View Post
    HI SFGiants93. If you PM me your account info I'll be happy to look into it for you.
    Alex,

    Any plans on ever focusing on improving the payout situation at BOL?

    Being that you guys charge some of the highest processing fees in the industry one would think that BOL would put that money towards making sure that players are paid in a timely fashion.

    Maybe instead of paying SBR to cover your asses all of the time you take the money that you invest into advertising and put it towards pleasing your players? or are you concerned that SBR will Betphoenix you?

  5. #5
    5mike5
    NA$CAR PSYCHIC
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    they really are losing serious cred last few months

    new threads daily on payout complaints, not to mention the poker problems

  6. #6
    Scorpion
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    this is not good

  7. #7
    Scorpion
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    too many payout issues

    i just requested a withdrawal by express check

    will let you guys know how it goes

  8. #8
    marcojuiceman
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    Quote Originally Posted by sharpcat View Post
    Alex,

    Any plans on ever focusing on improving the payout situation at BOL?

    Being that you guys charge some of the highest processing fees in the industry one would think that BOL would put that money towards making sure that players are paid in a timely fashion.

    Maybe instead of paying SBR to cover your asses all of the time you take the money that you invest into advertising and put it towards pleasing your players? or are you concerned that SBR will Betphoenix you?
    they hope no one requests a payout of over $1000.. thats why they rig the poker rooms with so many freeplays

  9. #9
    Scorpion
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    i paid $50 for express delivery and still nothing

    where is my check?

  10. #10
    John Dough
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    Quote Originally Posted by Scorpion View Post
    i paid $50 for express delivery and still nothing

    where is my check?
    You seem to have requested it on Sunday 5/6. Assuming it was processed the next day, they start counting the following day as the 1st business day, so today is the 3rd business day. Kind of a bit early to be complaining when the site quotes 7 business days, isn't it?

  11. #11
    BetOnline
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    Quote Originally Posted by Scorpion View Post
    i paid $50 for express delivery and still nothing

    where is my check?
    Scorpion

    If u PM us your username we can update you.

    Thanks

  12. #12
    Hankwins
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    Quote Originally Posted by BetOnline View Post
    Scorpion

    If u PM us your username we can update you.

    Thanks
    pretty sad you try yo keep it all private, people are reporting pathetic payout delay issues and you don't wanna fill the SBR readers in, also you have had this sbr user account for years just started to start to repl to disgruntled cutomers on this forum. I made a comment in your defense the other night about still having faith in BOL, if you wanna restore faith in bettors i suggest you start guaranteeing PAYOUTs like you have with freeplays forever.

  13. #13
    Dark Horse
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    The waiting time has doubled in a year, so do the math and get out while you still can. This is who they are now. Don't expect them to go back to who they once were. And don't expect any warning signs from SBR until it's too late.

    The funny thing is that SBR may have said something (behind the scenes; who can even remember the days of public accountability?), and now you have a BOL bozo here admitting to the problem by moving SBR posters up in the waiting line if they complain here.
    Last edited by Dark Horse; 05-11-12 at 05:50 AM.
    Points Awarded:

    marcojuiceman gave Dark Horse 1 SBR Point(s) for this post.


  14. #14
    durito
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    p2p and b2b still go out within a day. you can get 12000 a week this way

  15. #15
    marcojuiceman
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    Quote Originally Posted by Dark Horse View Post
    The waiting time has doubled in a year, so do the math and get out while you still can. This is who they are now. Don't expect them to go back to who they once were. And don't expect any warning signs from SBR until it's too late.

    The funny thing is that SBR may have said something (behind the scenes; who can even remember the days of public accountability?), and now you have a BOL bozo here admitting to the problem by moving SBR posters up in the waiting line if they complain here.

  16. #16
    witt
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    betonline is a fcking joke i made a soccer bet by mistake the game is not until sunday and i called them to seee if they would cancel it for me and they would not because it was placed online what is the fcking difference with doing it online or by phone other books i deal with would cancel it no problem they are truley a fcked up book and as long as they keep paying sbr they are going to say they are a great A+ book my fcking ass

  17. #17
    John Dough
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    Quote Originally Posted by witt View Post
    betonline is a fcking joke i made a soccer bet by mistake the game is not until sunday and i called them to seee if they would cancel it for me and they would not because it was placed online what is the fcking difference with doing it online or by phone other books i deal with would cancel it no problem they are truley a fcked up book and as long as they keep paying sbr they are going to say they are a great A+ book my fcking ass
    1. This is not a payout issue, wrong thread.

    2. Any book that cancels a wager you made is doing it as a courtesy. You made a mistake, it's nice if they let you fix it, but they're not obligated to do so.

  18. #18
    witt
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    hey john why don't u go and fck youself i just say i made a mistake and placed the bet and i will post in anypart if the form i want

  19. #19
    John Dough
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    Quote Originally Posted by witt View Post
    hey john why don't u go and fck youself i just say i made a mistake and placed the bet and i will post in anypart if the form i want
    Classy.

  20. #20
    Hankwins
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    Most sports have a have policy that all bets are final, most will probably change a "mistake" once or twice out of courtesy.

  21. #21
    witt
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    nothing classy abouit it just telling you what i think abouit you

  22. #22
    Scorpion
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    what is the tracking number for my payout?

    i was charged $50 for Express Check

    Quote Originally Posted by BetOnline View Post
    Scorpion

    If u PM us your username we can update you.

    Thanks

  23. #23
    poker6469
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    ive had account with them for a very long time,back when it was bestlines,

    i stayed on sideline when they switched to betonline glad i did .i will never put one penny in this site do they have a clue how bad there reputation has been destroyed ,do they lol what ajoke .

  24. #24
    taxer
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    they paid my cousin person to person in a day it seems its the checks that may have some delays

  25. #25
    Keith Richard
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    I know it is supposedly not connected to Betonline but has anyone had any issues getting paid from Lowvig.com? I still have my doubts about them having no association with BOL so I figure they would have many of the same payout issues as BOL. Anyone?

  26. #26
    bimbo007
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    moneybookers payout request

    i made payout request via skrill money bookers, since 21st may .they said it will only take 36 hours to reflect in my skrill account but today is 25th and the money is yet to reflect in my account. each time i contact them via live chat they kept telling me that the payout should reach me shortly but nothing has happened. should have stuck to my b365. i am regretting that i ever opened an account with this crooks.

  27. #27
    OwenGreen
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    Betonline unpheasant pluckers

    I won just over $600 with BOL. Firstly they wouldn't pay me because I had some freeplays outstanding that I did not want. Then they wanted me to give them a copy of a utility bill photo ID and BOTH sides of my CC. Are these guys for real? I wish I had done some research (like looked at your site!) before betting with them. If they think I'm sending them the copies they can think again. How the **** does them having a copy of my CC make the payout more secure? They are not sending it to my CC account. They didn't need a copy when they wanted my money!!!!
    Is there nothing anybody can do, no agency like BBB or someone who can make these arseholes behave like gentlemen and honor their bets.

  28. #28
    tiesongxin
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    guys let me tell you my situation: i requested a payout via wire on 5/16 and it was proceeded on 5/17. i should have received it in 10 business days. but i did not. i contacted them many times about the issue and most times i got nonsense answer. thank god i received it on 6/12. followings are my conclusions and suggestions:
    1. betonline has good odds and clear betting orders.
    2. customer service is bad, or i would say management is bad.
    3. they do pay you. but it might be delayed in most situations for whatever the reasons are.(no one knows the reasons are true or not.)
    4. for betonline staff and managers, i hope you can improve your service quality, which will improve your credit and thus attract more customers, very simple business strategy, right?
    5. for betonline users, best wish on your bets, cheers!

  29. #29
    Courtesywipe
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    Do they have any customers left?

  30. #30
    Deal With It
    It's a conspiracy FACT!
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    With all these complaints surfacing daily, why are they rated a B+????

  31. #31
    bighawk12
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    Skorpion did you get your express check?

  32. #32
    Courtesywipe
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    Quote Originally Posted by Deal With It View Post
    With all these complaints surfacing daily, why are they rated a B+????
    Because they pay good money to SBR. They are slowly being downgraded but SBR doesn't want to do it too fast as it would make them look bad to have supported such a shitty book. Kind of how they supported Belted.......and we all know what happened there.

  33. #33
    bighawk12
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    I should of read reviews on this site, i invested a lot of money in them, but they been paying me on time via p2p. Customer service is a joke for sure. Just requested a express check lets ser how this goes :/

  34. #34
    princecharles
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    Quote Originally Posted by bighawk12 View Post
    I should of read reviews on this site, i invested a lot of money in them, but they been paying me on time via p2p. Customer service is a joke for sure. Just requested a express check lets ser how this goes :/
    P2P from BOL us the BEST way to go.

  35. #35
    princecharles
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    Quote Originally Posted by bighawk12 View Post
    I should of read reviews on this site, i invested a lot of money in them, but they been paying me on time via p2p. Customer service is a joke for sure. Just requested a express check lets ser how this goes :/
    P2P from BOL is the BEST way to go. For too many reasons than I'm in the mood to explain.... Just is right now.

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