After they pulled the old "bad line cancellation" nonsense on some Nascar bet that wasn't a bad line, it was a stale line, they told me if I alerted them to bad lines in the future they'd give me a reward. One night shortly thereafter I noticed they flip-flopped a NCAA BB dog and favorite, so I told them about it in live chat. The guy acted as if I was bothering him by telling him they'd made a mistake, and it took them at least 12 hours to fix the line. Of course I didn't receive any reward--another joke of a "losers only" book.