[tommy83]

hi,

i won 2 bets on betklass. first they check bets and make it 'negative' , after few messages they change it to 'positive'.
in t&c says : 'Before withdrawing any money from your Bonus Account, the amount deposited and the bonus granted have to be staked for at least 2 times.'
i deposit 100 euro , get 100 euro bonus , make bets for 400 euro.
transfer winning from first bet to sport account ( from bonus sport account ) and want to withdraw money. they deducted 100 euro bonus - ok, that what they wrote in t&c.
i want to withdraw money from my second winning bet and they deducted another 100 euro.
so i don't know this bonus - give player 100 euro bonus and deduct 200 euro?
also from about 4 days i wait for response about time of withdraw to moneybookers with no answer.

is this normal with this folks?
any chance to get money back?

[bigboydan]

I believe it was SBR poster Champi recently had a similar problem with BetKlass. However, I can't remember all the details that surrounded his case at all.

[Champi]

Yes,Withdrawals will take more than 1 week and normally 90% of all bets are settled as negative and if you dont check you lose.
And you need every time to contact to live chat who is active 1-2 hours per week.

[tommy83]

i finally contact to live chat , said it is a technical problem with twice bonus deducted - will see tomorrow.
withdrawals more than week - on live chat said the withdrawals to moneybookers are immediately ;-)

[Justin7]

Why was your bonus deducted, if you met rollover?

[tommy83]

because they put your money to 'bonus sports account' and when you want to withdraw money , must transfer from 'bonus sport account' to 'sport acount'.
and when you transfer they deducted bonus , even if you met rollover - i know this is phuckin stupid but this is in t&c. i didn't know that when i open account because you won't find t&c on site , unless you make deposit there are t&c

edit: ok, they add 100 euro. withdrawal in process.

[tommy83]

received today my first withdrawal ( withdraw on 23rd november ) , waiting for second.

[nasty]

what's with the complains?
I'm new in this on line gaming buisnes... not so much in the sports... i enjoy the poker... it's kind of clean over there... you play, either you win, either you lose... however, not so much to complain about... thou...losers love to complain...

[tommy83]

complain about adding money first and deducted money twice - nevermind.
my first and last time with betklass for sure.

[tommy83]

received rest of money today.