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  1. #1

    Default JustBet- Really Just Dont

    OK here we go. I opened my JustBet account through SBR for a contest I believe. They called almost everyday asking for a deposit so I bit. Big Jim seemed pretty straight up. On my second deposit they had called again everyday promising 100% bonus again but after I sent the money they would only pony up 50% bonus so I quit playing there. Again the calls for deposits pour in and I tell them all to buzz off until I get the remaining 50% you owe me. I had even been promised by a manager to play the tapes and hear them promise the bonus. That never happened. I gave them the finger but never posted anything about it.
    Chapter 2- Sophis Johnson calls all the time asking for a deposit and promisint the same 100% bonus. I tell her the same but she gets me the 50% owed and the manager apologizes 50 times over. I was scared to deposit but sent 500. I completed the rollover at the book and realized they didnt give me my casino bonus as promised. I had to fight for that because it was a few days before I realized it. I dont play casino much. Jay Galloway fought for me after the managers said no a few times and got it done. I never should have had to ask but once. It was part of the deal.
    Chapter 3- The Withdrawl. I completed the rollover and requested 2900 and because I didnt want to do several person to person transfers I let the clerk tal;k me into the free payout via courier check and it was to be 7-10 days. After the time passed,I called and then was told it was 7-10 business days. Bullchips. I waited again and after the time passed I called and was told even though I requested the payout and funds were removed from my account they didnt process the payout until a week later. So now they say 7-10 business days from that point. That time period was up today and guess what? Still no payout. Also still no tracking number. Frank says its very rare that this happens and they are sorry. But he still cant say when the payout will be here.
    It seems to me all the crap with JustBet is not RARE at all. Read the forums here and at Covers and they are litterd with stories of lies and deciept from this book. I really wanted this to be a good book because we are running out of options. 5Dimes is a great book for options but bonuses suck and Tony is an ass. Bookmaker and DSI are good but bonuses suck too. Never payout problems there though at either book. BetOnline isnt too bad but they make alot of mistakes with deposits and withdrawls and its NEVER their fault of course. So right now I am really liking BetIslands alot. Ryan is on his game and goes out of his way to make sure you dont miss your action even if you cut it close on time with your deposit. I really really miss my VIP.com right now.
    STAY AWAY FROM JUSTBET. Its really for the best. I have given then multiple chances and they cant get it right. I have played everywhere over the last 18+ years and its getting bad. 5Dimes,Bookmaker,BetIslands,and Carib are about all thats left if you dont want to deal with crap. I may try the new book Chuck is opening too. Sorry this is so long but it needed to be thorough.

  2. #2

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    Damn ive always had good things to say about justbet. Sorry your having troubles, i haven't heard anyone not getting paid so hopefully that makes u feel better.

  3. #3

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    There are usually 2 sides to a story. Justbet is a good place to play as tons of players know.

  4. #4

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    Yeah they are good to some players. I am sure they love the guys whose accounts are not winning accounts. You can find just as many bad posts here from players as good ones. Hell there are a few in my other thread that are about JustBet and the thread isnt even about them. They are not the worst book out there by far but they owe me money which they do not deny. They just keep stalling. There is no other side to hear. They agree to all the facts and only apologize and say to keep watching for the payment because they dont know when its gonna be here. Its kinda rediculous. I would never treat my customers like this. I own two thriving businesses and never keep a customer waiting because that makes them restless and they walk.

  5. #5

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    Also its kinda bad that I can give them there deposit in less than an hour but they cant get my check to me by courier in over 3 weeks. You could mail a check to Japan from the US and back faster through snail mail. I know they will eventually pay. Just tell me the truth and not a different lie every few days when I follow up on the prior lie.

  6. #6

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    Sad, but true. Books who treat anyone who happens to win terribly are not good books imo. You will get royal treatment from almost any book as long as you are in the red so those players who fit that description, well them saying how great a book is frankly really doesn't mean much in the grand scheme of things.

    But books who will treat both winning and losing players the same are the ones to look towards - those who understand the concept that "gambling" means that sometimes you win, sometimes you lose, even if you're the house. I'm afraid JustBet clearly doesn't fit that description based on the way they treated myself and Bet the Hook.
    150pts

    SBR POKER TOURNEY7th Place 5/30/2012

    325pts

    SBR POKER TOURNEY2nd Place 5/18/2012

    1325pts

    TOP SPORTSBOOK
    WINNER
    05/07/2012

    150pts

    SBR POKER TOURNEY7th Place 5/29/2012

    1985pts

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    05/15/2012

    2030pts

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    WINNER
    5/18/2012

    2232pts

    TOP SPORTSBOOK
    WINNER
    5/9/2012

    21,210

    SBR POKER TOP 100

    7th Place 11/1/2011

    4220pts

    TOP SPORTSBOOK
    WINNER
    05/22/2012

    75pts

    SBR POKER TOURNEY11th Place 5/31/2012


  7. #7

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    Pretty much the only shop that continues to call me fairly regularly, attempting to entice me with re-up bonuses, etc. Extremely vanilla lines from what I remember, so I'm in no hurry to redeposit.....

    SBR Founder Join Date: 9/21/2005


  8. #8

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    I do not want to hear from any shop about its time to reload....thanks for thread. Will Avoid

  9. #9

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    had same chit happen to me there almost exact hate that place crokkssss add the misgrades on props during march madness had 22 misgrades on prop over a month was on live chat all the time i can understand misgrades it happens but this is fishy was alllllllllllll winners to losers never 1 the other way

  10. #10

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    the best thing u could do for urself and to solve the matter would be to file an sbr review / complaint and they will get it worked out for u.. besides that im not sure how to have ur problem solved.. but it does sound unique (in a bad way).. i have never heard of this happening before and know more than 5 people who have cashed out there. so I hope the issue gets resolved bud

    -stash
    1250pts

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    5/18/2012

    400pts

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    1692pts

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    5/17/2012

    1076pts

    TOP
    CASINO
    WINNER
    5/25/2012

    8,170

    SBR POKER TOP 100

    51st Place 11/1/2011

    CHARITY DONOR
    12/7/2011 $25 donation

    1076pts

    TOP
    CASINO
    WINNER
    5/25/2012

    400pts

    SBR POKER TOURNEY1st Place 5/10/2012

    25pts

    SBR POKER TOURNEY19th Place 5/31/2012


  11. #11

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    They are super annoying, their excuse is "we pay".
    Well, not always in time it seems.

  12. #12

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    i didn't even have an account with them and they managed to get my number, and the calls were non stop plus voice mails. I can't even say don't give them your number , because they will get it some way

  13. #13

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    Sad to hear that. Here in Mexico I only receive emails

  14. #14

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    Can we have feedback for players who got paid in a timely manner ,please

  15. #15

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    BTH,

    WOW ... seriously. This is I believe the first payout complaint I see in many months, too bad you couldn't get a hold of me, I could have done the same to you as I have done for many other guys in here. Get your concern solved. It seems that before you even thought about it you would go and vent about something that maybe could have just been completed by now.

    Let me know if you want me to help you out, send me a PM and I will get you what you have earned.

    Sharky.

  16. #16

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    All those people that complain about calls for bonus are just plain dumb and stupid to turn down free money like that. I love when these guys call to give me free money, they can call me any day and any time they want with bonus offers.
    I dont think dimeline is square lines which they have as well.....

  17. #17

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    Quote Originally Posted by Legions36 View Post
    All those people that complain about calls for bonus are just plain dumb and stupid to turn down free money like that.
    You are the stupid one if you think Justbet bonuses would be free money.
    That is WHY they advertise them so much, there is NO WAY to ever have an advantage with this bonus.
    Which is their right, but it is also our right to tell them this agressive whoring for deposits sucks.
    Wake up or shut up.

  18. #18

    Default

    Quote Originally Posted by Monte View Post
    You are the stupid one if you think Justbet bonuses would be free money. That is WHY they advertise them so much, there is NO WAY to ever have an advantage with this bonus. Which is their right, but it is also our right to tell them this agressive whoring for deposits sucks. Wake up or shut up.
    Monte you are entitled to do so, if you have received calls from us and you have requested to be put on the DO NOT CALL LIST, and continue to receive them, just let me know and I will assist you on that.

    We do call customers all the time, some like to be kept updated, some don't, its a 50/50 chance.

  19. #19

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    Quote Originally Posted by Shark79 View Post
    Monte you are entitled to do so, if you have received calls from us and you have requested to be put on the DO NOT CALL LIST, and continue to receive them, just let me know and I will assist you on that.

    We do call customers all the time, some like to be kept updated, some don't, its a 50/50 chance.
    I never get called and never have trouble with ins and outs.Think it depends on which account manager you have.I did alot of research off the forum before selecting the one I deal with.JustBet is okay,if they added overnights they'd see alot more action which maybe they just don't want.

  20. #20

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    Thanks for advertise us. I was thinking to start there, but now i'm really concerned

  21. #21

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    I had a decent experience with them, smashed them for 8k in a week, they chopped my limits and very politely let me know my withdraw options. Had a wire received 48 hours later.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012


  22. #22

    Default

    Quote Originally Posted by gambleballs View Post
    I had a decent experience with them, smashed them for 8k in a week, they chopped my limits and very politely let me know my withdraw options. Had a wire received 48 hours later.
    great to hear they paid out so fast

    -stash
    1250pts

    TOP SPORTSBOOK
    WINNER
    5/18/2012

    400pts

    SBR POKER TOURNEY1st Place 5/22/2012

    1692pts

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    WINNER
    5/17/2012

    1076pts

    TOP
    CASINO
    WINNER
    5/25/2012

    8,170

    SBR POKER TOP 100

    51st Place 11/1/2011

    CHARITY DONOR
    12/7/2011 $25 donation

    1076pts

    TOP
    CASINO
    WINNER
    5/25/2012

    400pts

    SBR POKER TOURNEY1st Place 5/10/2012

    25pts

    SBR POKER TOURNEY19th Place 5/31/2012


  23. #23

    Default

    Quote Originally Posted by Monte View Post
    You are the stupid one if you think Justbet bonuses would be free money.
    That is WHY they advertise them so much, there is NO WAY to ever have an advantage with this bonus.
    Which is their right, but it is also our right to tell them this agressive whoring for deposits sucks.
    Wake up or shut up.
    Ok U keep your 1 track thinking and i will keep my opened mind on things, u keep bitching and i will keep enjoying the benefits i get from all the books i use, u keep passing on free money and i will gladly accept it any time. "Thanks Justbet you have been great to me"
    Justbet has dimelines.

  24. #24

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    Quote Originally Posted by guiwillemann View Post
    Thanks for advertise us. I was thinking to start there, but now i'm really concerned
    No reason to be

    Ask for me or Jason Galloway, we will help you out.

    Sharky,

  25. #25

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    Quote Originally Posted by Shark79 View Post
    BTH,

    WOW ... seriously. This is I believe the first payout complaint I see in many months, too bad you couldn't get a hold of me, I could have done the same to you as I have done for many other guys in here. Get your concern solved. It seems that before you even thought about it you would go and vent about something that maybe could have just been completed by now.

    Let me know if you want me to help you out, send me a PM and I will get you what you have earned.

    Sharky.
    I have called the book a half dozen times and always get the runaround. I know I will eventually get paid but NONE of the promises I ever get from the book to get deposits have even been given without having to fight for it. Why offer if youre gonna make the player beg. I hoped yall were gonna be as good as alot of people have bragged that you were. I need a great book for football but this is bad. It also seems that I am not an isolated case of this stuff either. Maybe yall are having growing pains or something. The last 2 times I called I spoke with Jay Galloway and Frank but still waiting on check. I will PM you and see what happens.

  26. #26

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    PM sent Sharky. Maybe you can get it done. I will keep everyone posted. I tell the good too not just the bad. I praise good books and good clerks all the time.

  27. #27

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    BTH your PM is full ... have the information for you.

  28. #28

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    Actually got the checks today. It was in my mailbox rather than a courier truck but I dont care. They split the 2900 up over 6 money orders instead of a check but thats OK too. I am glad JustBet came through. I requested the payout on July 12th and got it on August 1st. Thanks for getting my funds.

  29. #29

    Default

    Good to hear.

    Let me know if you need anything else.

    Sharky.

  30. #30
    pimike's Avatar SBR PRO
    Join Date: 03-23-08
    Posts: 18,376
    SBR Points: 3136
    Message Me

    Default

    "Hey big guy" all is taken care of.
    LMAO

  31. #31

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    Had cash from the French Open that has been sitting there for months.

    Absolutely no daily value in their line set.
    1000pts

    TOP SPORTSBOOK
    WINNER
    5/9/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012


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