[SBR Lou]

BetPhoenix slow-pays update

A BetPhoenix (SBR rating C) player reports payment. On May 1st, 2011, the player requested a €689 withdrawal via Neteller. The payout was not paid in the quoted time-frame of 10-14 business days advertised for eWallet payments. After emailing and going to BetPhoenix live chat everyday for the better half of two months, it was suggested that the player accept an alternate payout method. The player agreed that he no longer wished to wait for Neteller, and reported receiving payment on Friday, July 15th, 2011.

Since SBR's last BetPhoenix report four weeks ago, an additional five slow-pay complaints have been reported. Players report waiting for $30,654, with the earliest payout request made in mid-March of 2011.

SBR advises players to be persistent and to contact BetPhoenix CS on a daily basis, noting a desire to be paid an alternate method to avoid the now extreme eWallet payout delays. Players may ask to speak with "Tino", the individual now responsible for handling the management of the BetPhoenix day to day operations as well as overseeing the payout department. BetPhoenix players with payment disputes are asked to fill out a sportsbook complaint form.

[katstale]

Is this implying that Richard is not in charge of day to day operations? Or just that Tino took over the payouts, which he has been doing for 6 months or more.

[SBR Lou]

Is this implying that Richard is not in charge of day to day operations? Or just that Tino took over the payouts, which he has been doing for 6 months or more.

Tino is in charge of BetPhoenix' day to day operations.

[mrmarket]

Tino *****? Sometimes truth is stranger than fiction.

[katstale]

To be honest, Tino took care of several payments for me. I guess no one knows right now how this will all shakeout going forward. Richard always treated me good. Hope he lands on his feet from this.

Hey Richard, wherever that is--have a short memory of all those nasty things your linesman said abt me and hook me up with a good bonus via ewallet deposit. (got to be always thinking forward)

[secretstash]

So the rumors Richard got canned were true???? :O

-stash

[pavyracer]

Richard, Tino, Tony, who cares? It's always a crook who steals players money. Give them an F and send them packin!

[BigDaddy]

So the rumors Richard got canned were true???? :O

-stash

sure looks that way.

[jagaf22]

This ones been a long time coming. Nothing new

[xyz]

Is **** **** to US players delayed as long? It would be great to hear from players who recently requested a *** ***. Thanks.

[SBR Lou]

Is **** **** to US players delayed as long? It would be great to hear from players who recently requested a *** ***. Thanks.

There is an outstanding $4,000 dispute via that payment method.

[hhsilver]

Does anyone know if Fred is still there?
And is there a chance they will return to sbrlines? They were back on there for awhile before their recent software update.

[jeffksu]

wow...what's up with BP...if Phoenix is down I'm sure BetMania and Wager Chief are going going GONE as well...Just a shame...used to make a few deposits there until Richard quit responding and then I said to hell with it if he's not responding no go for me...

[big joe 1212]

Wow, I hope everyone gets paid!

Things are going bad everywhere!

[k13]

I got paid but took a while and a hassle since their cashout options are so limited.

Only played there because of the FP from SBR.

[BEANTOWNJIM]

I KNEW IT WAS COMING 6 MONTHS AGO WHEN THE F-CKING BUMS COULDNT EVEN PAY ME 3 DIMES I ASK FOR A WITHDRAWEL AND MY FUNDS STAY IN MY ACCOUNT AND NEVER GOT PROCESSED F-CK THIS PLACE RICHARD TURNED OUT JUST LIKE HIS BUDDY LENNY FROM CASCADE SPORTSBOOK A NO GOOD RAT BASTARD

BET PHOENIX IS DONR WHO'S NEXT

[jjgold]

They are broke that is why i never ever posted up there

[Mr_Saratoga]

Tough to discern if this is a tap dance to say Richard is not there any longer. If he is not that would be a massive red flag to me.