[bigboydan]

BettingStar24 closes down sportsbook and communication with players

BettingStar24: Dear customers! May we kindly advise you that Bettingstar24.com is transferring its business. We are conducting intensive negotiations with a leading online gaming company to take over your total account balance. We hope for your understanding that this process can take a while. Our support team is no longer reachable per telephone or email but you will be informed about the progress of the negotiations regarding the security of your deposits and winnings via our homepage. We are sorry for all inconvenience caused. Best regards bettingstar24.com

BettingStar24 is the second Malta-based sportsbook to close this month. Waubet (not rated) also closed after claiming to be dealing with server problems. It is unknown if and when Waubet users will be paid. Including former customers of BetChance (SBR rating F), players from three Malta operations are waiting to hear the fate of their funds.

[APK]

No communication so far from their side (apart from the statement on the index page.)
No reply to emails and my account balance is 0.00 after my withdrawal request.

Can only hope one of the other 'Austrian' bookies will jump in and consider our balances a deposit with a 1x roll over.

[bigboydan]

Originally Posted by APK

Can only hope one of the other 'Austrian' bookies will jump in and consider our balances a deposit with a 1x roll over.

Not sure how much chance there might be of that happening sir, but I'm hoping somebody will step up to the plate.

[sofun]

I agree with you BBD, I think someone will jump in to take over for sure, unless they don't ask the value too high

[pats3peat]

even AIG went under, this figures

[TruckerJoe]

I thought these guys were reasonably safe compared to some of the other European books. In the main, they didn't let you have large amounts on and they didn't offer loads of ridiculous bonuses (like everyone's favourite Maltese book, Goldshite, are offering on a regular basis).

Others will follow, for sure...

[APK]

New message on the indexpage:

Dear customers!
We are very pleased to inform you that the intensive negotiations undertaken this week have been fruitful. Bettingstar24.com Ltd. is under new management. Bettingstar24.com Ltd is again offering its customers the availability of all the features and functions of its website. Odds will be placed on the website as soon as possible. All players’ monies are secure and we are pleased to inform you that it is business as usual Our support team will be available during next week. Whilst we apologize for the inconvenience caused in the last days, we assure you of our dedication to your peace of mind and entertainment. Best regards bettingstar24.com

Sounds hopeful...

[Bill Dozer]

Thanks APK. Hopefully you guys have another chance to pull money and this is a long term answer. It should be noted that BetChance and Portlandbet were both back up with positive announcements before ultimately closing for good.

[APK]

Originally Posted by Bill Dozer

It should be noted that BetChance and Portlandbet were both back up with positive announcements before ultimately closing for good.

Ah, can't you just let me be hopeful for at least an hour?

[noyb]

Originally Posted by Bill Dozer

Thanks APK. Hopefully you guys have another chance to pull money and this is a long term answer. It should be noted that BetChance and Portlandbet were both back up with positive announcements before ultimately closing for good.

while betchance has become a never ending horror story, portlandbet accounts were taken over by the aussie sportsbet in the end. as far as i know (at least for me) that one did have a happy end. hopefully the same will go for b24.

[APK]

Dear Player,

We are delighted to inform you that Touchbet Ltd has acquired BettingStar24.com and we wanted to take this opportunity to write to you and let you know a little about the company and some idea of what you can expect in the future.

Firstly we would like assure everyone that the funds that you have in your account are safe and will be honored to the terms and conditions that you signed up to. We do hope that you will stay with us and allow us to show that you have good reason to stay.

Touchbet are one of the largest suppliers of live soccer odds to some of the biggest betting exchanges on the internet and it is because of this we can offer some of the most beneficial odds anywhere.

We will not only be offering live soccer odds, but a whole host of markets in a number of different sports with odds that will rival any of the major bookmakers. We look forward to offering something for everyone on all levels of betting and casino.

My team in Malta is excited about welcoming you to the site and serving all your gaming requirements in the coming days, months and years.

Best regards,

Ulf Persson
Sportsbook Manager
BettingStar24.com

Never heard of Touchbet.
But eh, Ulf, can I have my money now?

[Santo]

http://www.rpalive.com/

[Ulf Persson]

I understand your concerns and am happy to answer any further questions you might have.

Since we have just taken over BettingStar24.com and to get an understanding of the current requests, we have decided to pull back any pending withdrawal. In order for us to approve any withdrawal it is necessary for the customer to request another transaction. Any new transaction will be dealt with immediately and the funds transfer to your account.

However, we do hope that you will stay on BettingStar24.com and give it another chance since we have a lot in the pipeline that will show in the coming weeks.

If anyone has any further questions either here or to the support my team and I are happy to help.

The support can be reached at support@bettingstar24.com


Best regards,

Ulf Persson
Sportsbook Manager
www.bettingstar24.com

[APK]

Originally Posted by Ulf Persson

I understand your concerns and am happy to answer any further questions you might have.

Since we have just taken over BettingStar24.com and to get an understanding of the current requests, we have decided to pull back any pending withdrawal. In order for us to approve any withdrawal it is necessary for the customer to request another transaction. Any new transaction will be dealt with immediately and the funds transfer to your account.

However, we do hope that you will stay on BettingStar24.com and give it another chance since we have a lot in the pipeline that will show in the coming weeks.

If anyone has any further questions either here or to the support my team and I are happy to help.

The support can be reached at support@bettingstar24.com


Best regards,

Ulf Persson
Sportsbook Manager
www.bettingstar24.com

Good to see you here to try and make things clear.

I will send my request to the above mentioned email address, though I didn't get any response to my previous mails at the same address.

I hope you understand I'd first like to see how things go with the book before I will transfer any funds back.

Good luck.

Edit: Ah, I misunderstood your message.

The requested money is back in my betting account and I will ask for a withdrawal again.

I'll keep people here updated.

[Stifter]

Originally Posted by APK

Good to see you here to try and make things clear.

I will send my request to the above mentioned email address, though I didn't get any response to my previous mails at the same address.

I hope you understand I'd first like to see how things go with the book before I will transfer any funds back.

Good luck.

Edit: Ah, I misunderstood your message.

The requested money is back in my betting account and I will ask for a withdrawal again.

I'll keep people here updated.

This looks quitte promising in all honesty.

I hope the new owner of bettingstar24 will manage to shake off the damaged image and will get a second chance with this company.

Taking a look at the touchbet website, I see an image of Betcris in the left corner which means this highly rated book is involved in touchbet?

Thanks again for all the efforts SBR and APK, and I hope this case will come to a satisfactorily end now.

Cheers,
Stifter.

[APK]

Originally Posted by Ulf Persson

Since we have just taken over BettingStar24.com and to get an understanding of the current requests, we have decided to pull back any pending withdrawal. In order for us to approve any withdrawal it is necessary for the customer to request another transaction. Any new transaction will be dealt with immediately and the funds transfer to your account.

The support can be reached at support@bettingstar24.com


Best regards,

Ulf Persson
Sportsbook Manager
www.bettingstar24.com

Still no sign and still no answer to emails to support@bettingstar24.com.

[APK]

Money is in, after office hours!

I wish bettingstar24 all the best under new management and I hope the slightly tarnished image won't last.

Thanks to SBR and everybody else that has been supportive.

[Stifter]

Originally Posted by APK

Money is in, after office hours!

I wish bettingstar24 all the best under new management and I hope the slightly tarnished image won't last.

Thanks to SBR and everybody else that has been supportive.

Congrats for getting paid APK

However, still no payment in my Click&Buy account today, which is not nice

[bigboydan]

Originally Posted by APK

Money is in, after office hours!

I wish bettingstar24 all the best under new management and I hope the slightly tarnished image won't last.

Thanks to SBR and everybody else that has been supportive.

Thanks for sharing this info with us all sir. I will make a note of it for future use.

[Ulf Persson]

Originally Posted by Stifter

However, still no payment in my Click&Buy account today, which is not nice

Hi Stifter
I am sorry that you have not received your funds yet. Due to the fact that we have just taken over control of the accounts certain payment methods are taking a little time to get sorted out. However, we are working around the clock in order to make sure that everybody receives what they have requested within the terms and conditions.

You will receive your funds shortly and we look forward to welcoming you back to BettinStar24.com in the future.


Best regards

Ulf Persson
Sport Book Manager
BettingStar24.com

[Stifter]

I received my payout today from Bettingstar24, which is very nice

I wish Bettingstar24 best luck regaining a respectable position in the betting industry and thanks to all the people from SBR for their efforts.

Cheers,
Stifter!

[bigboydan]

Originally Posted by Stifter

I received my payout today from Bettingstar24, which is very nice

I wish Bettingstar24 best luck regaining a respectable position in the betting industry and thanks to all the people from SBR for their efforts.

Cheers,
Stifter!

Glad to hear this matter has been rectified for you sir. I will make a note of it in case others inquire to me about them in the near future.

[yokspot]

Originally Posted by Bill Dozer

Thanks APK. Hopefully you guys have another chance to pull money and this is a long term answer. It should be noted that BetChance and Portlandbet were both back up with positive announcements before ultimately closing for good.

??

Betchance is up and running, and Mario Galea of the LGA is saying it's all lies, the players are frauds.

[Champi]

Looks like this guys will close their shop again.
I m not sure but from 2 days betting is unavailaible die to pHP error wneh i try to place a bet.
Support dont asnwer and their event program finish today...Lets see carefully what will happen next week when i try to withdraw my balance

[shiftk]

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[shiftk]

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[bettilimbroke999]

Bettingstar? Never heard of it as is the case with 90% of the stiff books that ppl post about, some ppl will send their cash to any gambling site with a webpage

[noyb]

Originally Posted by bettilimbroke999

Bettingstar? Never heard of it as is the case with 90% of the stiff books that ppl post about, some ppl will send their cash to any gambling site with a webpage

and some people will never learn that not every book they personally have never heard of is a scam-book.

[bettilimbroke999]

Originally Posted by noyb

and some people will never learn that not every book they personally have never heard of is a scam-book.

My point was play with top tier books and you wont have to worry about getting stiffed, play with nonamewager.com and run up a balance of 5k only to find out their phone number gets ya a Costa Rican Pizza Hut

[Stifter]

Originally Posted by bettilimbroke999

to find out their phone number gets ya a Costa Rican Pizza Hut

Maybe you can order 600 Bambino's with garlic bread from your balance

[noyb]

Originally Posted by bettilimbroke999

My point was play with top tier books and you wont have to worry about getting stiffed, play with nonamewager.com and run up a balance of 5k only to find out their phone number gets ya a Costa Rican Pizza Hut

yeah, i got that. it's just in your limited view you seem to think every book not A-rated by SBR (or rated at all) is some shabby shithole. you made a very similar comment like this one in a 188bet-topic a few months back ("but what makes ppl who are betting 1000's of dollars always avoid the A rated sites and shoot straight to the D list or some unrated book no one's ever heard of"); for your information: 188bet recently announced a sponsorship-deal with two EPL-teams which involved sums that would have put some of the so called A-books out of business immediately. even then everybody had heard of 188bet, except apparently you.

a non-us bettor sticking to the sbr recommended list is madness, as you would be missing out in a big big way. and for you, as a presumably us bettor, to tell non-us bettors who face none of the restrictions you are, where they shouldn't play is a bit weird as well. i have no idea what's going on with bettingstar24, and i'm personally not tied up (but could have been), but this is not some obvious scambook without any reputation anywhere. you have obviously never heard of this book before, so perhaps it's better in this case or with other books you apparently personally have never heard of not to comment at all.

[bettilimbroke999]

Ola, Costa Rican Pizza Hut may I take your order!

Yes I'd like to withdraw my 5k balance from bettingstar

[Santo]

Your fascination with Costa Rica also makes no sense, most of the books you refer to are either European or Asian operations.

[bettilimbroke999]

Okay replace Costa Rican with whatever country they are in, I dont keep track of the 5000 noname books is my point, why not create a list of say 50 that always pay and play at them is there really a need to have 500 outs?