[horja1]

Signed up for a Coral acount, but I did not know that all their bonuses are only for UK residents ... after mailing them they told me I could sign up for an Eurobet acount (sister book),which ofc I did 4 days ago ... since then I sent 3 emails to Eurobet asking them about bonuses, required documents and other stuff and they responded only to my first email, 4 days ago ... no message from them for the past 3 days ... ofc, Coral is sending me messages almost everyday, but not Eurobet ...

[barcelonafc]

they are a decent book, they pay!!!

they have hundreds maybe thousands of shops on british high streets,

they will limit ur arse off if u are even slightly talented though!!

[Ruifgalmeida]

CS is not the best at Coral and Eurobet but they are decent books.
Their bonus are normaly UK residents only, but I did get a small bonus of 20€ at Eurobet

[kostasgr]

Coral and Eurobet is the same.Send anything they asked you to take a bonus.

[horja1]

Coral and Eurobet is the same.Send anything they asked you to take a bonus.

I will if necesary ... but Eurobet is not answering my emails .... until I hear anything from them I will not make my first deposit ...

[begalvis]

Nothing new. I took bonus from eurobet, registered, made first bet and nothing. I wrote letters, and only got answers after 6-7 days and got the same auto replies. I got tired so just wrote the last letter, that i am sick of them and tommorow if i dont see bonus in my account, i am going to write to SBR with all evidences. Next morning i found bonus in my account and a apologising letter. I think thats the way to dealing with them.

[horja1]

I wrote Eurobet another email yesterday asking them if they will ever respond to my emails ... ofc no answer

I am wondering how are they even getting new clients if they are not even bothering to answer? I mean, I signed up, not made a deposit yet, I would probably, but if they are not even answering to some general information requests I wonder if they will ever answer to emails regarding payments problems ...

[zebras99]

I heard as well about their extremely poor support.

[horja1]

Eurobet loosers ... they have not answered my emails not even 10 days after I wrote to them ... should be downgraded to C at best for such a lousy CS

[antan80]

i took a long time for me (about 2weeks) till eurobet verified my account.

[zebras99]

They are VERY VERY VERY slow with emaills.
Unless it's someting important.

[chance]

Agree with everyone else. Customer service can be weird but they are a supper safe place to play and have unique betting prices at times.

[vill]

They closed my account for about two weeks during verification process.

[horja1]

They are VERY VERY VERY slow with emaills.
Unless it's someting important.

Responding to a new client's quoestions before making his first deposit sounds important to me ...

They already passed the "very very slow" point .... they are in the "very lame" area now.

[horja1]

well ... Eurobet finally sent me a message apologising for the delay and asking "What was your question again?" .... let's see how long it will take them to answer this time

[tommygun]

serves you right for being a bonus whore

[horja1]

actualy what I am most interested in is what documents will they require before the first withdrawal ...

[horja1]

UPDATE

2 weeks after my first email they reply to me apologisin for the late response and asking me: "What do you want to know?" (after I already sent a few messages about it).

1 week later I receive a new email asking me if my questions are about Eurobet or about Coral ...

3 days later they sent me a new email saying asking for documents to unblock my account (first time I heard it is blocked) and saying that I am not eligible for any bonus.

... so ... EUROBET is a very nic book ...