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Thread Tools | Display Modes |
06-05-2008, 08:00 PM
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#144 (permalink) |
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SBR Rookie
Join Date: 06-05-08
Posts: 7
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hey guys, first time poster here. just a question for you all who are still waiting on their checks: did you use the "courier" or the "express courier" option upon withdrawal? the reason i ask is because a withdrawal i requested on 4/24 using "courier" arrived within the 10-15 day timeframe (although it was delivered via dhl... weird), but one i requested on 4/28 using "express courier" still has yet to even display a tracking number.
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06-05-2008, 10:08 PM
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#145 (permalink) | |
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Administrator
Join Date: 07-12-05
Posts: 5,564
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Quote:
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06-05-2008, 10:19 PM
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#146 (permalink) |
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SBR Rookie
Join Date: 05-07-08
Posts: 29
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after 66+ days, we've been told that tomorrow 6/6 we will receive our checks. i'm posting the following odds:
a) We Receive Our Checks Tomorrow: 1,000-1 b) We Receive Actual DHL En-Route Tracking Information (as opposed to Shipping Data Acknowledgement): 900-1 c) Nothing happens and we have to reach out to their customer service only to be told they will re-deposit the money in our accounts (after the 2+ months of BS): 1-1,000,000 |
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06-06-2008, 11:24 AM
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#148 (permalink) |
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SBR Rookie
Join Date: 05-14-08
Posts: 35
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just finished talking to those idiots again...was told i would get an update by 6:00 PM. hahah funny how they keep pushing the crap back and back...i get the feeling when i call in six they gonna tell me theyll have an upadte by tomorrow
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06-06-2008, 11:41 AM
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#149 (permalink) | |
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SBR Hustler
Join Date: 05-14-08
Posts: 50
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Chat InformationHello, my name is Jennifer Doyle. How may I help you today? You: Hi. I was told I would be paid by today You: From a withdrawal from March 31st Jennifer Doyle: Unfortunately we right now we do not have an update we will have it later on this afternoon, please contact us and we will provide you the information. Jennifer Doyle: We apologize for the inconvenience that this has caused. You: What time? You: Last time they said they would credit my account today You: If I did not receive my money Jennifer Doyle: After 6 o’clock You: At which point someone will tell me something of value instead of an apology for delay? You: I dont mean to be rude to you You: I'm just frustrated Jennifer Doyle: Yes sir, I understand your frustration, but we are going to have that information later on today. You: okay You: thank you |
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06-06-2008, 01:41 PM
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#150 (permalink) | |
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SBR Rookie
Join Date: 05-14-08
Posts: 35
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Quote:
 i talked to the same chick this morning....hahaha...our convo loooked identical |
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06-06-2008, 02:28 PM
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#152 (permalink) |
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Administrator
Join Date: 07-12-05
Posts: 5,564
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A Sportsbook.com manager offered to look for more detailed information on your payouts and give them a push through the pipeline. It's hit or miss with mgt. but let's give it a shot.
Anyone waiting over 45 days, email Help@SportsbookReview.com or send a PM to Bill Dozer. Please put Sportsbook.com and your account ID in the subject line. |
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06-06-2008, 05:23 PM
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#153 (permalink) |
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SBR Hustler
Join Date: 05-14-08
Posts: 50
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Hello, my name is Jonathan Steiner. How may I help you today?
Jonathan Steiner: Please bear with me for a moment while I look into this... You: thank you  Your reference ID for this chat is LTKXXXXXXXXXXXXXX. Please quote this ID if you need to contact us again in relation to this matter.Jonathan Steiner: Thank you for waiting. I will be right with you. You: okay Jonathan Steiner: I have to send a request to the relevant department with your withdrawal information, we will have an answer for you in the next 24 up to 48 hours. You: No You: that is NOT acceptable You: I have been told for over TWO months You: the same thing You: and told last week You: that if i didnt receive payment You: my account would be credited Jonathan Steiner: We will try our best to have a answer for you today. You: That is the same answer! You: I don't mean to get mad at you You: but can I speak to the supervisor? You: Why can't you simply credited my account You: so that I can request another withdrawal? Jonathan Steiner: Let me see if he is available. You: the check has obviously not been sent Jonathan Steiner: One moment please. You: and I have been EXTREMELY patient for 2 months You: alright Jonathan Steiner: Ufortunately my supervisor and manager are not available. You: So basically I've been lied to You: that I will receive an answer by 6 pm today You: Why can you not just credit my account? Jonathan Steiner: Who told you that you will get a answer by 6? You: Jennifer Doyle You: I spoke to her earlier in the afternoon You: and last week You: they said TODAY that I will get my check You: or a tracking number You: Neither which was given You: and they said if i didn't receive either You: I would get my account credited Jonathan Steiner: That what we are trying to do. Jonathan Steiner: I send the request so they can credit your account. You: For XXXX? Jonathan Steiner: Unfortunately this is not the only case. You: I understand You: but you must understand that I have waited over 2 months You: Not 2 weeks You: Not 1 month Jonathan Steiner: What we need to wait for is to get a response to see if we are going to credit your account or to see if we are going to send you another check. You: Can I speak with the withdrawal department directly? You: And I hope you are crediting my account the 40 dollar fee You: for the withdrawal Jonathan Steiner: They dont handle chats or phone calls. Jonathan Steiner: I already sent the situation to them. You: So is that a yes? Jonathan Steiner: Once we get a response from them we will inform you right away. You: I mean on the 40 dollar withdrawal fee You: I hope you guys don't expect me to incur it Jonathan Steiner: It wont be charged. You: okay You: When should I expect an update? Jonathan Steiner: Right now it can take a while because we have sent them dozens of tickets already. You: okay Jonathan Steiner: I doubt you will get a answer tonight. You: thank you jonathan. Please do not take any of my comments personally as they are not aimed at you Jonathan Steiner: But it is possible. You: at least you honest You: have a good day Jonathan Steiner: I understand your frustation. Jonathan Steiner: Thanks you too. GREATEST EXPERIENCE EVER. at least the dude was honest at the end "I doubt you will get a answer tonight." |
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06-06-2008, 05:32 PM
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#155 (permalink) | |
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Moderator
Join Date: 08-10-05
Posts: 40,806
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