[oddsmaker]

Originally Posted by sb1384

still haven't gotten my check from april 1st. Anyone know what the real deal is here? you can't get any f'ing info from those f'ers other than -- please be patient, your money is safe. we know many people after us have been paid in the usual (for sb.com) 2-4 week timeframe. so, what gives for the check requests on or about april 1st? did they try to bring a new processor into the fold and get screwed?

I feel ya man.. Mine is from April 1st/March 31st..

[sb1384]

ok. to those of us in the april 1st give or take period, I think I got to the bottom of it. it's like peeling layers of BS with these guys, but after the enclosed chat, I called and spoke to a supervisor. I was told that 2 weeks ago they RE-SENT the checks. Started the process all over again I suppose. I still don't feel like I've been given a straight answer though, because originally I requested on 4/1/08 and it was UPS as the carrier. Then it changed to DHL; a supervisor gave me a DHL tracking number, and the DHL website says shipment acknowledged 4/22. FOUR weeks ago not 2. Anyway, I don't trust any of this or think we have any honest direction from these guys but ..... we'll see.

<chat contents>
Hello, my name is Eamonn Brown. How may I help you today?

You: my question was submitted within issue description

Eamonn Brown: Please hold on a moment while I familiarize myself with this issue....

Eamonn Brown: I appreciate your frustration and we are sincerely sorry for the time it is taking to receive your funds. Our withdraws department are working to ensure you receive your funds as soon as possible. Please allow several more days to receive your check.

You: i was told that 35 (THIRTY-FIVE) days ago!!!!!!

You: explain to me why the hold up

Eamonn Brown: I understand, but you really should have the funds this week.

You: why do you think that?

You: has there been some development I should know about?

You: was it resent with a different processor? have you had an update from the processor?

Eamonn Brown: This withdraw was not sent on the stated date, but was resent at a later date.

You: huh? why? what date was it sent if not the stated date? and why the delay in sending my money?

Eamonn Brown: It was sent about 2 weeks ago. Unfortunately, this batch of checks was not sent originally by the processor.

You: WHAT!?!?!?!?! I request a check on April 1st and you don't send it until the middle of MAY?!?!?!?

You: how did that happen?

Eamonn Brown: Unfortunately, there was a problem at with the processor and it had to be resent.

You: why was i never informed of this?

You: 6 freaking weeks and you have to resend and you don

You: t inform me?

Eamonn Brown: I understand, we are sincerely sorry for the time it is taking to receive your funds.

Eamonn Brown: Feel free to request a bonus after you have received your funds.

You: my apologies if my tone is short, but i have been patient for MANY MANY weeks. i am calling

[sportsbook.blow]

Originally Posted by sb1384

ok. to those of us in the april 1st give or take period, I think I got to the bottom of it. it's like peeling layers of BS with these guys, but after the enclosed chat, I called and spoke to a supervisor. I was told that 2 weeks ago they RE-SENT the checks. Started the process all over again I suppose. I still don't feel like I've been given a straight answer though, because originally I requested on 4/1/08 and it was UPS as the carrier. Then it changed to DHL; a supervisor gave me a DHL tracking number, and the DHL website says shipment acknowledged 4/22. FOUR weeks ago not 2. Anyway, I don't trust any of this or think we have any honest direction from these guys but ..... we'll see.

<chat contents>
Hello, my name is Eamonn Brown. How may I help you today?

You: my question was submitted within issue description

Eamonn Brown: Please hold on a moment while I familiarize myself with this issue....

Eamonn Brown: I appreciate your frustration and we are sincerely sorry for the time it is taking to receive your funds. Our withdraws department are working to ensure you receive your funds as soon as possible. Please allow several more days to receive your check.

You: i was told that 35 (THIRTY-FIVE) days ago!!!!!!

You: explain to me why the hold up

Eamonn Brown: I understand, but you really should have the funds this week.

You: why do you think that?

You: has there been some development I should know about?

You: was it resent with a different processor? have you had an update from the processor?

Eamonn Brown: This withdraw was not sent on the stated date, but was resent at a later date.

You: huh? why? what date was it sent if not the stated date? and why the delay in sending my money?

Eamonn Brown: It was sent about 2 weeks ago. Unfortunately, this batch of checks was not sent originally by the processor.

You: WHAT!?!?!?!?! I request a check on April 1st and you don't send it until the middle of MAY?!?!?!?

You: how did that happen?

Eamonn Brown: Unfortunately, there was a problem at with the processor and it had to be resent.

You: why was i never informed of this?

You: 6 freaking weeks and you have to resend and you don

You: t inform me?

Eamonn Brown: I understand, we are sincerely sorry for the time it is taking to receive your funds.

Eamonn Brown: Feel free to request a bonus after you have received your funds.

You: my apologies if my tone is short, but i have been patient for MANY MANY weeks. i am calling

LOL i feel your pain man...thats how all my chats go too...i think that same rep "promised" i would have my funs by the end of this week.....6 weeks ago then

[sportsbook.blow]

Originally Posted by sb1384

ok. to those of us in the april 1st give or take period, I think I got to the bottom of it. it's like peeling layers of BS with these guys, but after the enclosed chat, I called and spoke to a supervisor. I was told that 2 weeks ago they RE-SENT the checks. Started the process all over again I suppose. I still don't feel like I've been given a straight answer though, because originally I requested on 4/1/08 and it was UPS as the carrier. Then it changed to DHL; a supervisor gave me a DHL tracking number, and the DHL website says shipment acknowledged 4/22. FOUR weeks ago not 2. Anyway, I don't trust any of this or think we have any honest direction from these guys but ..... we'll see.

<chat contents>
Hello, my name is Eamonn Brown. How may I help you today?

You: my question was submitted within issue description

Eamonn Brown: Please hold on a moment while I familiarize myself with this issue....

Eamonn Brown: I appreciate your frustration and we are sincerely sorry for the time it is taking to receive your funds. Our withdraws department are working to ensure you receive your funds as soon as possible. Please allow several more days to receive your check.

You: i was told that 35 (THIRTY-FIVE) days ago!!!!!!

You: explain to me why the hold up

Eamonn Brown: I understand, but you really should have the funds this week.

You: why do you think that?

You: has there been some development I should know about?

You: was it resent with a different processor? have you had an update from the processor?

Eamonn Brown: This withdraw was not sent on the stated date, but was resent at a later date.

You: huh? why? what date was it sent if not the stated date? and why the delay in sending my money?

Eamonn Brown: It was sent about 2 weeks ago. Unfortunately, this batch of checks was not sent originally by the processor.

You: WHAT!?!?!?!?! I request a check on April 1st and you don't send it until the middle of MAY?!?!?!?

You: how did that happen?

Eamonn Brown: Unfortunately, there was a problem at with the processor and it had to be resent.

You: why was i never informed of this?

You: 6 freaking weeks and you have to resend and you don

You: t inform me?

Eamonn Brown: I understand, we are sincerely sorry for the time it is taking to receive your funds.

Eamonn Brown: Feel free to request a bonus after you have received your funds.

You: my apologies if my tone is short, but i have been patient for MANY MANY weeks. i am calling

LOL i feel your pain man...thats how all my chats go too...that same rep "promised" me my funds 5 weeks ago...then 4 weeks ago...then 3 weeks ago...then 2 weeks ago

[sportsbook.blow]

Hello, my name is Ricky Hudson. How may I help you today?

You: i would like to know where my money is

Ricky Hudson: Hi XXX

Ricky Hudson: Please confirm the amount

You: 2500

Ricky Hudson: I shall see when the funds were sent

Ricky Hudson: Bear with me

Ricky Hudson: Bear with me, apologies

Ricky Hudson: We are fully aware of the very long delay a few customers are having and we are currently waiting on an update so WE can get more answers as to the delay of this batch of withdrawals... as it stands, all we still have is; That there was a large delay with that specific batch of withdrawals, we will email you with your new or updated tracking number as soon as we receive it, sincere apologies for the inconvenience.. We are only working with the information passed onto us by upper management based on our processors response to them.

You: how come upper managment has not done anything about it

You: i know it dont take this long to get a check sent out

You: how much longer do you anticipate i have to wait

Ricky Hudson: They are doing everything they can in order to speed this whole delay

You: and to be honest i just seems like yall dont care

You: cause ive been gettign the same anwer over and over and over

Ricky Hudson: Unfortunately we have not been issued a timeframe

You: so in the meantime you are telling me it could possibly take up to another month or maybe even a year

You: if you were in my shoes i dont think you would be a happy "patient" camper

Ricky Hudson: Absolutely not, I would not be very happy... at all!

Ricky Hudson: Rest assured In the 12 years we have been in business, nobody has never not receive their funds.

You: I understand that

You: but the time frame is absoltuely unacceptable

You: if you have been in business for 12 years you should understnad that

You: i dont think you can run a business where you expect people to wait 2 months

You: and still have no update

You: i know you guys have an update...i would like the truth

You: i dont need to be given the run around

Ricky Hudson: To be completely honest with you, we have no exact reason as to the long delay, just "there has been a delay getting the funds from our processor to the courier"

You: its absolutely unacceptable that you guys give me the same answer over and over

You: its like this is my first time talking to you guys everytime i chat with you.

Ricky Hudson: Well unfortunately the answer doesn't change

You: so im pretty much screwed

Ricky Hudson: No, of course not. You will get your funds, there is a large delay with that batch, we will contact you as soon as we have an update

You: im telling you guys if i have to wait another month thats entirely unacceptable

You: this should be a top priority for your "upper management"

Ricky Hudson: I assure you it is. Sincere apologies

You: yea okay i'll beleive it when i see it



its gotten so bad i just chat with them on a daily basis to screw with them.

[Newguyintown]

I continue to get speedy withdrawals from these guys by mail. I have had around 5 or 6 checks sent, all taking about a week with no problems at all. Just got another one in the last few days.


ng

[oddsmaker]

I always get the same run around in live chat... Maybe it will come today...

[gambleballs]

Sister book BetUSA.com withdraw from 5/8 received today. 19 days with a Holiday in there.

[sportsbook.blow]

HEY EVERYBODY I FINALLY GOT A TRACKING NUMBER!!!!! For a check that was suppsoed to be shipped freaking 4 weeks ago!!!!.. These people are too funny....this must be another plot to get them of their backs.

Ship date: 4/22/2008Pieces: 1Total weight: 1 lb Note on weightShip type: PackageShipment reference: SB1181XXXService: Dhl@Home[IMG]http://www.dhl-usa.com/images/blank.gif[/IMG]More info Description: DHL/USPS Alliance

[oddsmaker]

its prob fake

[sb1384]

Originally Posted by sportsbook.blow

HEY EVERYBODY I FINALLY GOT A TRACKING NUMBER!!!!! For a check that was suppsoed to be shipped freaking 4 weeks ago!!!!.. These people are too funny....this must be another plot to get them of their backs.

Ship date: 4/22/2008Pieces: 1Total weight: 1 lb Note on weightShip type: PackageShipment reference: SB1181XXXService: Dhl@Home[IMG]http://www.dhl-usa.com/images/blank.gif[/IMG]More info Description: DHL/USPS Alliance

please update the thread if/when you receive your check. I too received a DHL tracking number (about 2-3 weeks ago from a supervisor when I called). It still isn't on the sb.com website (under my account). When I attempt to to track shipping via dhl.com, the number is valid; it has my information, but offers nothing additional other than that the shipping information has been acknowledged on 4/22 (5 weeks ago). So, I'm still uncomfortable with the process despite the existence of the tracking number. we'll see. if anyone is part of the april 1st (give or take) group of checks -- please update if you have any substantive progress (received check, etc). Thanka

[sportsbook.blow]

Originally Posted by sb1384

please update the thread if/when you receive your check. I too received a DHL tracking number (about 2-3 weeks ago from a supervisor when I called). It still isn't on the sb.com website (under my account). When I attempt to to track shipping via dhl.com, the number is valid; it has my information, but offers nothing additional other than that the shipping information has been acknowledged on 4/22 (5 weeks ago). So, I'm still uncomfortable with the process despite the existence of the tracking number. we'll see. if anyone is part of the april 1st (give or take) group of checks -- please update if you have any substantive progress (received check, etc). Thanka

to be honest i really do think we gonna get paid....its just pissing me off its taking forever.

[UntilTheNDofTimE]

i requested a 1750 dollar check in mid April and got that about 10 days later. i requested a check of 2500 and 900 on April 9th and i received the 2500 dollar one yesterday and have the tracking number for the 900 dollar check that should be coming in on Monday. and my last payout of 1200 is processed waiting on tracking number. so i don't no why some of you haven't got paid from earlier dates.

[sb1384]

Originally Posted by UntilTheNDofTimE

i requested a 1750 dollar check in mid April and got that about 10 days later. i requested a check of 2500 and 900 on April 9th and i received the 2500 dollar one yesterday and have the tracking number for the 900 dollar check that should be coming in on Monday. and my last payout of 1200 is processed waiting on tracking number. so i don't no why some of you haven't got paid from earlier dates.

yes, it really does look like an honest issue only affecting select sportsbook.com payment requests that were initiated immediately on or around april 1st. BUT, we'll see. I will definitely post here the minute I receive my check!