There software times out way too often IMO.
They are a small book that seems to rely on interesting types of wager offering in order to stay competitive to their customers.
As far as payouts go... I haven't read anything as of late on
Instantaction at all in regards to any slow pay/no pays. In fact I remember a respected SBR poster reported that he did have a good experience with them about a month and a half ago for a health withdraw.