I basically agree with you Lakerfan. When I was reading the quote I kept thinking, Well sure in an ideal world.
I am somewhat forgiving of the humans who work at sportsbooks in that I accept the need for bad line clauses.
The problem I had with the latest BOS thing was cancelling the bet after the final score was in. Especially since they had apparently discovered and corrected the bad line a long time before. If they want to void bets when they discover the error - before the event has begun - I say okay. I mean, it's not a good thing, but I get it.
But when they did what they did, it does become a black and white issue for me. The book has to take responsibility for their error (and I'm giving them a lot of benefit of the doubt even calling it an error and not an outright scam). The book then has to take their lumps and, if they don't like it, work harder at making sure it doesn't happen again.
The other thing in the quote that was stated as black and white which does not hold true in the real world was this:
But one must remember that there are no second chances in gaining the trust from those you hope to benefit from if you hold them responsible for your own errors.
Sounds nice but it's not true. Books who do these things get all kinds of second and third and tenth chances. Players don't tend to rally together on these things. As long as it happened to someone else, there will always be lots of players to keep posting up at the offending book.
Just the way it is.
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There. Has. Got. To. Be. A. Way.
BURNING DOWN THE HOUSE
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