Poster's Sportsbook Poll: OctoberView Poll Results
1. 5Dimes 450 total points 5Dimes Review
2. Pinnacle 408 total points Pinnacle Review
3. Heritage 227 total points Heritage Review
4. Bookmaker 138 total points Bookmaker Review
5. BetIslands 129 total points BetIslands Review
SBR Top-Rated Sportsbooks Recommended List
1. Pinnacle Sports SBR Rating A+ Pinnacle Sports Review
2. 5Dimes SBR Rating A+ 5Dimes Review
3. BookMaker SBR Rating A+ BookMaker Review
4. Legends SBR Rating A+ Legends Review
5. Bodog SBR Rating A Bodog Review
 
 
View New Posts
 
LinkBack Thread Tools
Old 08-27-08, 09:55 PM   #1
purecarnagge
 
purecarnagge's Avatar
Joined: 10-05-07
Posts: 4,843
 
Message Me
Default Bet Jamaica not responding to live chat...

terrible customer service...
Give Points Quick reply to this message
Old 08-27-08, 10:03 PM   #2
Dante799
 
Dante799's Avatar
Joined: 08-21-08
Posts: 349
 
Message Me
Default

i didnt even know they had live chat, I always emailed them, and they usually respond back in 10 mins
Give Points Quick reply to this message
Old 08-27-08, 10:09 PM   #3
dwaechte
 
dwaechte's Avatar
SBR PRO
Joined: 08-27-07
Posts: 5,470
 
Message Me
Default

I'm just curious, how long did you wait before posting this? Simply an observation, but you seem to have a lot of complaints and problems with certain books that very few others have complaints about.
Give Points Quick reply to this message
175 pts

3-QUESTION
SBR TRIVIA WINNER 01/30/2012

Old 08-27-08, 10:26 PM   #4
WileOut
 
WileOut's Avatar
SBR PRO
Joined: 02-04-07
Posts: 3,837
 
Message Me
Default

Why not just call or email them? Maybe the person had to take a bathroom break.
Give Points Quick reply to this message
Old 08-27-08, 10:30 PM   #5
pimike
SPORTS IS MONEY
 
pimike's Avatar
SBR PRO
Joined: 03-24-08
Posts: 18,183
SBR Points: 5882
 
Message Me
Default

Quote:
Originally Posted by purecarnagge View Post
terrible customer service...
Try typing in Spanish
Give Points Quick reply to this message
Old 08-27-08, 10:31 PM   #6
big joe 1212
 
big joe 1212's Avatar
SBR PRO
Joined: 06-01-08
Posts: 9,979
SBR Points: 2042
 
Message Me
Default

There is a Hurricane going thru there right now, that may be an issue!
Give Points Quick reply to this message
600pts

SBR POKER TOURNEY1st Place 1/24/2012

Old 08-27-08, 11:20 PM   #7
purecarnagge
 
purecarnagge's Avatar
Joined: 10-05-07
Posts: 4,843
 
Message Me
Default

I waited until it timed out. But it makes no sense to not have live chat up as major games have yet to start at that point in time or are just starting.

Seems very odd that there is nobody on live chat...

I did not think of the hurricane though.
Give Points Quick reply to this message
Old 08-27-08, 11:44 PM   #8
compaqDikk
 
compaqDikk's Avatar
SBR PRO
Joined: 10-09-05
Posts: 4,859
 
Message Me
Default

lots are taking obedience classes JJ mandated so they can't man the thing 24/7
Give Points Quick reply to this message

SBR Founder Join Date: 10/9/2005

Old 08-27-08, 11:51 PM   #9
purecarnagge
 
purecarnagge's Avatar
Joined: 10-05-07
Posts: 4,843
 
Message Me
Default

Quote:
Originally Posted by dwaechte View Post
I'm just curious, how long did you wait before posting this? Simply an observation, but you seem to have a lot of complaints and problems with certain books that very few others have complaints about.
Yes, I have had complaints with the following books.

-betus
-5 dimes (CS Swore me out)
-Beted (debited *************** multiple times against my account)

But having live chat the icon indicated it was available and then walla nobody answered after it timed out.
Give Points Quick reply to this message
Old 08-28-08, 12:35 AM   #10
BrianLaverty
 
BrianLaverty's Avatar
SBR PRO
Joined: 07-02-07
Posts: 1,258
 
Message Me
Default

Betjamaica has terrible customer service? Are you serious?
Give Points Quick reply to this message
175 pts

3-QUESTION
SBR TRIVIA WINNER 01/30/2012

Old 08-28-08, 12:40 AM   #11
TensaZangetsu
 
TensaZangetsu's Avatar
Joined: 08-05-08
Posts: 118
 
Message Me
Default

You man, I have an account with them and I quite satisfied as of the moment.
Give Points Quick reply to this message
Old 08-28-08, 12:58 AM   #12
purecarnagge
 
purecarnagge's Avatar
Joined: 10-05-07
Posts: 4,843
 
Message Me
Default

its terrible CSR when the live chat icon is blinking available and you click it and you wait until it times out... and says nobody is available... thats like false advertising...

JJ your book is slacking...explanation (video welcome)
Give Points Quick reply to this message
Old 08-28-08, 01:57 AM   #13
compaqDikk
 
compaqDikk's Avatar
SBR PRO
Joined: 10-09-05
Posts: 4,859
 
Message Me
Default

carney the oyster on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?

Give Points Quick reply to this message

SBR Founder Join Date: 10/9/2005

Old 08-28-08, 01:58 AM   #14
pimike
SPORTS IS MONEY
 
pimike's Avatar
SBR PRO
Joined: 03-24-08
Posts: 18,183
SBR Points: 5882
 
Message Me
Default

Quote:
Originally Posted by compaqDikk View Post
carney the oyster on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?

Give Points Quick reply to this message
Old 08-28-08, 01:59 AM   #15
thejrichshow85
 
thejrichshow85's Avatar
SBR PRO
Joined: 06-15-08
Posts: 3,025
 
Message Me
Default

Sometimes it times out just close the box re open it and BOOM they are there !
Give Points Quick reply to this message
175 pts

3-QUESTION
SBR TRIVIA WINNER 02/07/2012

Old 08-28-08, 04:44 PM   #16
MartinBlank
Going to be a good weekend
 
MartinBlank's Avatar
SBR PRO
Joined: 07-20-08
Posts: 7,923
 
Message Me
Default

I think BetJams Customer Service is very good.

Silly question, okay...so your timed chat expired....any reason why you didn't email them or call them?

Why run to this board and bitch about their chat not working? Most would have picked up the phone or emailed them, and had their issue resolved.
Give Points Quick reply to this message
Old 08-28-08, 04:49 PM   #17
JBC77
 
JBC77's Avatar
Joined: 03-23-07
Posts: 3,811
 
Message Me
Default

The customer service at BetJam is terrible. When you call you usually get a person who can speak barely a lick of English.

Good thing CS is not something needed often at BetJam.
Give Points Quick reply to this message
Old 08-28-08, 04:51 PM   #18
Sean
 
Sean's Avatar
Joined: 08-01-05
Posts: 1,019
 
Message Me
Default

BetJamaica and The Greek are both in storm preparation mode ...

http://edition.cnn.com/2008/WORLD/we...l?eref=time_us
Attached Images
 

Last edited by Sean; 08-28-08 at 05:01 PM.
Give Points Quick reply to this message

SBR Founder Join Date: 8/1/2005

Old 08-28-08, 11:56 PM   #19
purecarnagge
 
purecarnagge's Avatar
Joined: 10-05-07
Posts: 4,843
 
Message Me
Default

Quote:
Originally Posted by MartinBlank View Post
I think BetJams Customer Service is very good.

Silly question, okay...so your timed chat expired....any reason why you didn't email them or call them?

Why run to this board and bitch about their chat not working? Most would have picked up the phone or emailed them, and had their issue resolved.
First of all I don't have an account at Betjm... I'm a new client... I'm not going to sign up and give my information out without having contact with them.

If I wanted to speak broke spanglish to someone I would call sportsbooks more often. also getting the text from the conversation in writing thats important. People have problems with bonus/rollovers all the time. Live chat is your friend when depositing.

If I would have tried to just click the live chat 1x, and posted... I mean thats like calling your cable company and having them tell you to unplug your modem for 30 seconds...and reboot your computer... I mean seriously...

Are you just a tool? Honest question
Give Points Quick reply to this message
Old 08-29-08, 12:00 AM   #20
b.hess1
 
b.hess1's Avatar
Joined: 08-10-08
Posts: 79
 
Message Me
Default

this is pure carnage
Give Points Quick reply to this message
Old 08-29-08, 12:56 AM   #21
bigboydan
 
bigboydan's Avatar
Joined: 08-10-05
Posts: 53,906
 
Message Me
Default

Quote:
Originally Posted by Sean View Post
BetJamaica and The Greek are both in storm preparation mode ...

http://edition.cnn.com/2008/WORLD/we...l?eref=time_us
Now that is an excuse ALL posters should understand IMO. They are in the middle of a hurricane, so please cut them some slack gentlemen.
Give Points Quick reply to this message

SBR Founder Join Date: 8/10/2005

Old 08-29-08, 05:37 AM   #22
jjgold
Stawell
 
jjgold's Avatar
SBR PRO
Joined: 07-20-05
Posts: 117,620
 
Message Me
Default

Quote:
Originally Posted by compaqDikk View Post
carney the oyster on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?

Give Points Quick reply to this message

SBR Founder Join Date: 7/20/2005

Old 08-29-08, 07:11 AM   #23
MartinBlank
Going to be a good weekend
 
MartinBlank's Avatar
SBR PRO
Joined: 07-20-08
Posts: 7,923
 
Message Me
Default

I call bs carnage.

This is not hard.

I will go s-l-o-w-l-y for you since you arent' all that quick.

You go to BetJam's website. Register.

Call them.

I can certainly see where that process is tough to navigate.
Give Points Quick reply to this message
Old 08-29-08, 07:14 AM   #24
Cloak & Dagger
 
Cloak & Dagger's Avatar
Joined: 11-15-07
Posts: 4,834
 
Message Me
Default

Quote:
Originally Posted by purecarnagge View Post
First of all I don't have an account at Betjm... I'm a new client... I'm not going to sign up and give my information out without having contact with them.

If I wanted to speak broke spanglish to someone I would call sportsbooks more often. also getting the text from the conversation in writing thats important. People have problems with bonus/rollovers all the time. Live chat is your friend when depositing.

If I would have tried to just click the live chat 1x, and posted... I mean thats like calling your cable company and having them tell you to unplug your modem for 30 seconds...and reboot your computer... I mean seriously...

Are you just a tool? Honest question


I recall their phone reps really hard to understand when I dealt with them as well
Give Points Quick reply to this message
Old 08-29-08, 07:31 AM   #25
Cloak & Dagger
 
Cloak & Dagger's Avatar
Joined: 11-15-07
Posts: 4,834
 
Message Me
Default

you whats funny...I gave them a call just now with thoughts to re open the acct I closed with them about a year ago

and guess was...a busy signal

then I remembered why I left
Give Points Quick reply to this message
Old 08-29-08, 01:20 PM   #26
MartinBlank
Going to be a good weekend
 
MartinBlank's Avatar
SBR PRO
Joined: 07-20-08
Posts: 7,923
 
Message Me
Default

A busy signal.....in the aftermath of a hurricane....shocking...very very shocking.

Are you kidding me? You are upset because you got a busy signal when the island received 25 inches of rain?
Give Points Quick reply to this message
Old 08-29-08, 01:21 PM   #27
compaqDikk
 
compaqDikk's Avatar
SBR PRO
Joined: 10-09-05
Posts: 4,859
 
Message Me
Default

carny get on sbr.chat. i'm gonna break you in half
Give Points Quick reply to this message

SBR Founder Join Date: 10/9/2005

 


Thread Tools



All times are GMT -5. The time now is 08:08 AM.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41