[purecarnagge]

terrible customer service...

[Dante799]

i didnt even know they had live chat, I always emailed them, and they usually respond back in 10 mins

[dwaechte]

I'm just curious, how long did you wait before posting this? Simply an observation, but you seem to have a lot of complaints and problems with certain books that very few others have complaints about.

[WileOut]

Why not just call or email them? Maybe the person had to take a bathroom break.

[pimike]

Originally Posted by purecarnagge

terrible customer service...

Try typing in Spanish

[big joe 1212]

There is a Hurricane going thru there right now, that may be an issue!

[purecarnagge]

I waited until it timed out. But it makes no sense to not have live chat up as major games have yet to start at that point in time or are just starting.

Seems very odd that there is nobody on live chat...

I did not think of the hurricane though.

[compaqDikk]

lots are taking obedience classes JJ mandated so they can't man the thing 24/7

[purecarnagge]

Originally Posted by dwaechte

I'm just curious, how long did you wait before posting this? Simply an observation, but you seem to have a lot of complaints and problems with certain books that very few others have complaints about.

Yes, I have had complaints with the following books.

-betus
-5 dimes (CS Swore me out)
-Beted (debited *************** multiple times against my account)

But having live chat the icon indicated it was available and then walla nobody answered after it timed out.

[BrianLaverty]

Betjamaica has terrible customer service? Are you serious?

[TensaZangetsu]

You man, I have an account with them and I quite satisfied as of the moment.

[purecarnagge]

its terrible CSR when the live chat icon is blinking available and you click it and you wait until it times out... and says nobody is available... thats like false advertising...

JJ your book is slacking...explanation (video welcome)

[compaqDikk]

carney the oyster on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?

[pimike]

Originally Posted by compaqDikk

carney the oyster on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?

[thejrichshow85]

Sometimes it times out just close the box re open it and BOOM they are there !

[MartinBlank]

I think BetJams Customer Service is very good.

Silly question, okay...so your timed chat expired....any reason why you didn't email them or call them?

Why run to this board and bitch about their chat not working? Most would have picked up the phone or emailed them, and had their issue resolved.

[JBC77]

The customer service at BetJam is terrible. When you call you usually get a person who can speak barely a lick of English.

Good thing CS is not something needed often at BetJam.

[Sean]

BetJamaica and The Greek are both in storm preparation mode ...

http://edition.cnn.com/2008/WORLD/we...l?eref=time_us

[purecarnagge]

Originally Posted by MartinBlank

I think BetJams Customer Service is very good.

Silly question, okay...so your timed chat expired....any reason why you didn't email them or call them?

Why run to this board and bitch about their chat not working? Most would have picked up the phone or emailed them, and had their issue resolved.

First of all I don't have an account at Betjm... I'm a new client... I'm not going to sign up and give my information out without having contact with them.

If I wanted to speak broke spanglish to someone I would call sportsbooks more often. also getting the text from the conversation in writing thats important. People have problems with bonus/rollovers all the time. Live chat is your friend when depositing.

If I would have tried to just click the live chat 1x, and posted... I mean thats like calling your cable company and having them tell you to unplug your modem for 30 seconds...and reboot your computer... I mean seriously...

Are you just a tool? Honest question

[b.hess1]

this is pure carnage

[bigboydan]

Originally Posted by Sean

BetJamaica and The Greek are both in storm preparation mode ...

http://edition.cnn.com/2008/WORLD/we...l?eref=time_us

Now that is an excuse ALL posters should understand IMO. They are in the middle of a hurricane, so please cut them some slack gentlemen.

[jjgold]

Originally Posted by compaqDikk

carney the oyster on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?

[MartinBlank]

I call bs carnage.

This is not hard.

I will go s-l-o-w-l-y for you since you arent' all that quick.

You go to BetJam's website. Register.

Call them.

I can certainly see where that process is tough to navigate.

[Cloak & Dagger]

Originally Posted by purecarnagge

First of all I don't have an account at Betjm... I'm a new client... I'm not going to sign up and give my information out without having contact with them.

If I wanted to speak broke spanglish to someone I would call sportsbooks more often. also getting the text from the conversation in writing thats important. People have problems with bonus/rollovers all the time. Live chat is your friend when depositing.

If I would have tried to just click the live chat 1x, and posted... I mean thats like calling your cable company and having them tell you to unplug your modem for 30 seconds...and reboot your computer... I mean seriously...

Are you just a tool? Honest question

I recall their phone reps really hard to understand when I dealt with them as well

[Cloak & Dagger]

you whats funny...I gave them a call just now with thoughts to re open the acct I closed with them about a year ago

and guess was...a busy signal

then I remembered why I left

[MartinBlank]

A busy signal.....in the aftermath of a hurricane....shocking...very very shocking.

Are you kidding me? You are upset because you got a busy signal when the island received 25 inches of rain?

[compaqDikk]

carny get on sbr.chat. i'm gonna break you in half