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  1. #1
    wtt0315's Avatar SBR PRO
    Join Date: 01-18-07
    Posts: 5,457
    Message Me

    Default first class service on my error from blackdog

    Today
    i had these a parlay posted with cubs and phillies. I looked in the open bets and i see Cubs -142 and Nationals +114. This is during the ninth inning of the cubs game. I about croke because my other parlay has indians chicago and phillies and a few more with phillies. I contact bodog via chat and told him my error three hours later. It took him 2 minutes and then he fixed it for me as you can see from the last wager. I have never had a sportsbook do that for me and i figure i would be screwed. I just thought i would give a thanks to them for doing this when it was clearly my fault and they didnt have to.




    Internet / -1 Jul 31 01:05 PM
    MLB
    STRAIGHT BET
    [951] CHI CUBS -140 ( ACTION )

    100 / 71


    Jul 31 02:05 PM
    Internet / -1 Jul 31 01:06 PM
    MLB
    STRAIGHT BET
    [951] CHI CUBS -1½+115 ( R HARDEN -R / D BUSH -R )

    69 / 79

    Internet / -1 Jul 31 01:13 PM
    MLB
    PARLAY (3 TEAMS)
    [951] CHI CUBS -140 ( ACTION )
    [957] PHI PHILLIES -124 ( ACTION )
    [959] ARI D’BACKS -105 ( ACTION )

    50 / 252


    Jul 31 02:05 PM
    Internet / -1 Jul 31 01:19 PM
    MLB

    MIGUE / 216 Jul 31 04:17 PM
    MLB
    MLB
    PARLAY (2 TEAMS)
    [951] CHI CUBS ML-142 ( ACTION )
    [957] PHI PHILLIES ML-124 ( ACTION )

    75 / 153
    35pts

    SBR POKER TOURNEY17th Place 5/30/2012

    9,055

    SBR POKER TOP 100

    39th Place 11/1/2011


  2. #2

    Default

    Blackdog is solid, a good book that know one talks about

    SBR Founder Join Date: 7/20/2005


  3. #3

    Default

    Best customer service I have ever seen , they treat you right there.
    1561pts

    TOP SPORTSBOOK
    WINNER
    05/28/2012

    12,665

    SBR POKER TOP 100

    19th Place 11/1/2011


  4. #4

    Default

    never had a negatvie experience. best service around. the greek customer service is crap in comparison.

  5. #5

  6. #6
    wtt0315's Avatar SBR PRO
    Join Date: 01-18-07
    Posts: 5,457
    Message Me

    Default yes

    Quote Originally Posted by FreeFall View Post
    so they changed a bet for you?
    yeah i misbet the nationals and even after the cubs game had already started and was almost done they went back changed the parlay from nationals to phillies
    35pts

    SBR POKER TOURNEY17th Place 5/30/2012

    9,055

    SBR POKER TOP 100

    39th Place 11/1/2011


  7. #7

    Default

    philly game has not started, so it shouldn't matter. but it is a very nice gesture. i remember once i bet the under by mistake, so i caled them and they changed it to over before the start of the game.

  8. #8

    Default

    I made a mistake (because i was talking on the phone instead of paying attention ), betting a 4 team round robin instead of 4 straight plays (wagering the same amount). Called up blackdog, and even though one of the games had just gotten underway, they fixed it immediately without blinking. TOP NOTCH customer service -- they are doing it right. Keep up the good work.

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