Hi Bill,
My name is xxxxxxx and I have recently been reviewing articles on your website about complaints with BetUS. Like others, I to, am experiencing major problems with this site. I saw their add on MajorWager, offering a nice bonus and I decided to give them a try.
After depositing $5000 dollars and receiving a bonus, I have a total of $10,000 in the account from the bonus winnings and my other bet winnings. They are now labeling me as a "Steam Player," that's making them loss money! I bet $1000 dollars on several hockey games and won, and now I am in the mists of having my money, which is rightfully mine "held up." A BetUs Representative stated to me that they only deals with "recreational players". I don't think betting $1000 on several games, and maybe $2000 on a game I really like, should be labeled like this! If you ask other sports books about me, I'm 100% sure this will not be their description of what type of player I am!
BetUs now lowered my betting to $100. When I called they basically said "Take it or Leave it," and if I "leave it" they will take the winnings I won off my bonus. If I asked to be cashed out, they will take my winnings as well. I'm in a loss, loss situation and I did nothing against policy of their company. From the research I,ve done on this site, and now my own personal dilemma with them, I believe the winners are being targeted because they don't want to pay out the money we are winning with their sports-book.
One more note: I make all my wagers in the morning before I go to work. I'm not sitting at home all day waiting for lines to change.
Thank you for your time, I hope this email will help me as well as other players that may be in a similar situation