Is anybody else have problems with these books?, both books have lost my pending wagers and vwager has givin me excuse after excuse on a payment issue.....Anybody else have this problem?
I see vwager is rated c here now i know why we shall see![]()
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Welcome to the forum gamblingman.
These books are part of the VO Group which has recently been bought out by BetonSports. As part of the merging process, they started undergoing some significant website changes last weekend. I have definitely seen some website glitches - but I have also placed a number of bets and not had any problems like you describe.
They have never been scam type books. I strongly suspect your issue regarding pending wagers is just a temporary glitch relating to the system changes.
I am surprised to hear about payout issues. Other than it sometimes being difficult to get accounting on the phone, I have always found these books to be good on payouts.
In any case, I hope you will keep us up to date on your issues. As I said, these books are undergoing some big changes and that can be a nervous time.
SBR Founder Join Date: 7/21/2005
That's not exactly ideal but at least things seem to be moving forward. Glad to hear it.
SBR Founder Join Date: 7/21/2005
Thanks for posting.
SBR Founder Join Date: 7/21/2005
Thanks GamblingMan. Most of the issues are due to the migration over to BetonSports. Carla at ext 5342 says she may be able to compensate you for he inconveniences.
SBR Founder Join Date: 7/12/2005
Thanks for posting gm. I'm glad everything worked out.![]()
SBR Founder Join Date: 8/9/2005
glad to hear you got paid gamblingman...
SBR Founder Join Date: 8/18/2005
It's been a bit like pulling teeth, hasn't it?
Re payouts, I can tell you that when I have taken payouts from books in this group, they usually say it will take 1-3 days but I get it same day. That's Neteller though. I don't know how that translates to FedEx.
FWIW you may not get it as fast as you would like, but I don't think you need to stress too much.
SBR Founder Join Date: 7/21/2005
what a pain...
SBR Founder Join Date: 8/18/2005
I've had all my pending futures wager on the NBA disappear too from my Players-SB account (also part of the VO group). I hope I don't have the same problems trying to cash my winning wagers. I talked to CS and they tell me to call after the season is over and let them know my winning wagers and they'll look them up for me. They tell me this occured with everyone's accounts there and they'd have to go through thousands of accounts to pull up these pending wagers but how come more people aren't coming forward with this complaint?
SBR Founder Join Date: 9/19/2005