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Old 04-14-2008, 08:15 PM   #1 (permalink)
Justin7
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Default My positive feedback on ThePig (Legendz) CS

I was betting a parlay on an arena football game. In a 2-teamer, I accidentally selected the "over" instead of the under. I telephoned customer service, and they changed the play. Total length of the phone call: 30 seconds.

Kudos to good customer service at ThePig! I have nothing bad to say about this book, and is a must-have out, especially for anyone betting less than 1k per play.
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Old 04-14-2008, 08:18 PM   #2 (permalink)
CrazyL
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Quote:
Originally Posted by Justin7 View Post
I was betting a parlay on an arena football game. In a 2-teamer, I accidentally selected the "over" instead of the under. I telephoned customer service, and they changed the play. Total length of the phone call: 30 seconds.

Kudos to good customer service at ThePig! I have nothing bad to say about this book, and is a must-have out, especially for anyone betting less than 1k per play.
Good customer service, but is that bad betting software?
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Old 04-14-2008, 08:27 PM   #3 (permalink)
durito
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How long have you been playing there Justin?
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Old 04-14-2008, 08:32 PM   #4 (permalink)
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Originally Posted by durito View Post
How long have you been playing there Justin?
About a year, but it is sporadic - they are an afterthought due to lower limits... Unless I'm trying to build up a position at a bunch of different places. They seem more tolerant of originators than steam chasers.
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Old 04-14-2008, 10:55 PM   #5 (permalink)
stump
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i always thought their cust service was first class, but the problem with playing there is low limits, no overnights, and horrible software. i wish they would change some of these issues
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Old 04-15-2008, 03:09 AM   #6 (permalink)
CrazyL
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Quote:
Originally Posted by stump View Post
i always thought their cust service was first class, but the problem with playing there is low limits, no overnights, and horrible software. i wish they would change some of these issues
I don't play there but I wonder if that's what threw Justin off in making the wrong selection.
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Old 04-15-2008, 03:15 AM   #7 (permalink)
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the problem with playing there is low limits, no overnights, and horrible software.
Not too crazy about their S/W myself, however I can live with it due to the fact that my funds are very secure. Now as far as limits go, after a month you can always put a request in to their management for higher limits.
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