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  1. #1

    Default BetPlatinum Not Paying

    I have been calling Betplatinum for my payout for nearly 3 weeks now with no joy. Everytime I was told it will be there the next day. Anyone having the same problems?? Might need your help here BBD!!!

  2. #2
    Bill Dozer's Avatar Administrator
    Join Date: 07-12-05
    Posts: 9,092
    SBR Points: 2931
    Message Me

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    Adamo,

    Are you the same player from the PlatSB photo thread? Shoot me an email so we can call Arnie at BP.

    SBR Founder Join Date: 7/12/2005


  3. #3

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    I have not played there in a while but they left me a voice mail on February 2nd offering me a 30% cash bonus. The message said to call back and ask for Michael. I never called them. That may have been a sign that they needed money. You may want to call them and ask them the details of the 30% offer. Good luck!

  4. #4

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    AdamO, is this PlatinumSB.com or BetPSI.com ?

    BAUS

    SBR Founder Join Date: 8/10/2005


  5. #5

  6. #6

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    Quote Originally Posted by BAUS
    AdamO, is this PlatinumSB.com or BetPSI.com ?

    BAUS
    the link is www.betplatinum.com I don't know if it is the same as PlatinumSB.com or BetPSI.com

    Have just sent a PM to Bill

  7. #7

    Default

    Betplatinum and BetPSI are the same book.

    PlatinumSB.com is an entirely different company.

    BAUS

    SBR Founder Join Date: 8/10/2005


  8. #8

    Default Bet Platinum Not Paying!!!!!!!!!!!!!!!!!!!!

    Bill, I am the one who posted a thread for other site.

    After being promised payment everyday this week, they still have not come through. The reason given was a neteller issue and their limits. Another was, we are waiting for a third party.

    Sounds like no funds to me!

    However, I feel confident and like their book enough to remain loyal to them. But i wish they would throw some green backs my way

    They have promised to pay me again, this time over the weekend. If they do not, I will send you my account information Bill.

  9. #9

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    Quote Originally Posted by yippeeeeee
    Bill, I am the one who posted a thread for other site.

    After being promised payment everyday this week, they still have not come through. The reason given was a neteller issue and their limits. Another was, we are waiting for a third party.

    Sounds like no funds to me!

    However, I feel confident and like their book enough to remain loyal to them. But i wish they would throw some green backs my way

    They have promised to pay me again, this time over the weekend. If they do not, I will send you my account information Bill.

    Now that's what I call stu...er...loyalty.

    SBR Founder Join Date: 12/16/2005


  10. #10

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    They have no reason to not pay :/ They know they have some great customers, plus they have been around a while now

  11. #11

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    Quote Originally Posted by yippeeeeee
    They have no reason to not pay :/ They know they have some great customers, plus they have been around a while now
    I hope you are right yippeeeee. Had trouble b4 with sunsets just didn't want this to happen again that's all.

  12. #12

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    Quote Originally Posted by BAUS
    PlatinumSB.com is an entirely different company.
    BAUS
    Should a book with a similar name as book with payout problems change their name? All these Platinums can be confusing eh?

    Adamo - I hope you get paid buddy.
    yippeeeeee - Good luck to you also.

    SBR Founder Join Date: 7/11/2005


  13. #13

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    Quote Originally Posted by Dave
    Should a book with a similar name as book with payout problems change their name? All these Platinums can be confusing eh?

    Adamo - I hope you get paid buddy.
    yippeeeeee - Good luck to you also.
    Thanks Dave,
    Need $$$$$ not luck!
    As soon as I get paid I will post a message.
    Cheers

  14. #14

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    Quote Originally Posted by Dave
    Should a book with a similar name as book with payout problems change their name? All these Platinums can be confusing eh?

    Adamo - I hope you get paid buddy.
    yippeeeeee - Good luck to you also.
    You are absolutely right Dave! I must admit I was lured by the 30% bonus they sent me in the email. However, didn't know they limit my wager to $50 each time. Wonder why

    I too will post immediately should I get paid.

    Thanks Dave.

    Should I keep at them at Live help????

  15. #15

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    Get with Bill, let him knock on some doors for ya.

    SBR Founder Join Date: 7/11/2005


  16. #16

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    Hey guys...

    A couple of interesting issues and questions here. If this is PlatinumSB who is slow paying I would be VERY surprised! Ali and his team are old school and I beleive he would meet you in the parking lot behind the McDonalds with an envelope before he would ever slow pay you. That of course is my unsolicited opinion.

    "Should a book with a similar name as book with payout problems change their name? All these Platinums can be confusing eh?" I think the old Big Nasa little Nasa relationship is a perfect example of this question. The "Big" Nasa was plugging millions into their marketing budget every year and then "Little" Nasa was getting the trickle down effect of "Big" Nasa's marketing efforts. It made a lot of sense for "Big" Nasa to switch names to BetOnSports.

    SBR Founder Join Date: 9/23/2005


  17. #17

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    Quote Originally Posted by Mason
    Hey guys...

    A couple of interesting issues and questions here. If this is PlatinumSB who is slow paying I would be VERY surprised! Ali and his team are old school and I beleive he would meet you in the parking lot behind the McDonalds with an envelope before he would ever slow pay you. That of course is my unsolicited opinion.

    "Should a book with a similar name as book with payout problems change their name? All these Platinums can be confusing eh?" I think the old Big Nasa little Nasa relationship is a perfect example of this question. The "Big" Nasa was plugging millions into their marketing budget every year and then "Little" Nasa was getting the trickle down effect of "Big" Nasa's marketing efforts. It made a lot of sense for "Big" Nasa to switch names to BetOnSports.
    Can I get Fries with that!

    Not Platinumsb

    It is Bet Platinum

  18. #18

    Default

    Quote Originally Posted by Mason
    Hey guys...

    A couple of interesting issues and questions here. If this is PlatinumSB who is slow paying I would be VERY surprised! Ali and his team are old school and I beleive he would meet you in the parking lot behind the McDonalds with an envelope before he would ever slow pay you. That of course is my unsolicited opinion...............................

    No it is not Mason, if you read the rest of this thread you will know we are talking about BetPlatinum and not PlatinumPS. No they have not pay me or yipeee yet. I am still waiting for Bill to get back to me. I wish it was PlatinumPS to be honest with you.

    Any news yet Bill??

    Thanks,
    Adamo

  19. #19

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    Bill

    Any updates on this?

    I have $ in this place. I've never heard a bad thing about them and I'm starting to believe there may be more to the story.

    SBR Founder Join Date: 11/29/2005


  20. #20
    Bill Dozer's Avatar Administrator
    Join Date: 07-12-05
    Posts: 9,092
    SBR Points: 2931
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    Default

    Adamo,

    Are we are speaking by email?

    Platinum is promising payment today and did verify that some players have waited all last week.

    Yipee,

    Can you PM or email me your acct. ID?

    SBR Founder Join Date: 7/12/2005


  21. #21

    Thumbs up Just got Paid

    Hi everyone, I don't believe it after 3 weeks of chasing I finally got paid! Although not what I was hoping for but I got paid!!!!

    Thank you Bill and SBR and thank you for everyone's kind words.

    Yipeeeeeeeeeeeeeeee $$$$$$$$$$$$$$$$$$'s coming your way too brother.
    Mahony tooooooooooooooooooooooooooooo

  22. #22

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    Quote Originally Posted by Bill Dozer
    Adamo,

    Are we are speaking by email?

    Platinum is promising payment today and did verify that some players have waited all last week.

    Yipee,

    Can you PM or email me your acct. ID?
    Yes Bill, I just emailed you not long ago! Thanks again here (F)

  23. #23

  24. #24

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    Quote Originally Posted by turbobets
    What was the rollover requirement for the 30% bonus?
    I have been paid today from betplatinum

    Im happy to continue using their book.

    I think rollover is based on ur winnings not the amount u bet. Have a chat to customer service.
    Thanks Bill for contact betplatinum for a couple of us, keep up the GREAT work!

  25. #25

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    Quote Originally Posted by yippeeeeee
    I think rollover is based on ur winnings not the amount u bet.
    Hmmm...I think their rollovers are based on the amount you bet. FYI I'm currently 4/5th the way through a 10x rollover with them, having succumbed to their $125 matching bet promo last week. This rollover is based on the amount wagered.

    SBR Founder Join Date: 12/23/2005


  26. #26

    Default

    I just received a phone call from Bet Platinum. They offered me a 50% cash bonus on a Neteller payment or a 30% cash bonus on a ** deposit. Deposits had to be for $500.
    Bill
    What are your feelings on this?

  27. #27
    Bill Dozer's Avatar Administrator
    Join Date: 07-12-05
    Posts: 9,092
    SBR Points: 2931
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    Catsfan,

    It sounds like they need some cash in Neteller and are dialing for dollars. Mgt. mentioned needing to move some cash around because the 30% promo prompted a lot of players to hit and run using Neteller, depleting the merchant account.

    The 50% offer is suspect considering they admitted the 30% was responsible for large losses. Although players were paid and this is probably just a case of a small book readjusting to the time of the year, it is never a good sign to see big bonus offers after a batch of slow-pays.

    Pass on the offer.

    SBR Founder Join Date: 7/12/2005


  28. #28

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    Quote Originally Posted by Bill Dozer
    Catsfan,

    It sounds like they need some cash in Neteller and are dialing for dollars. Mgt. mentioned needing to move some cash around because the 30% promo prompted a lot of players to hit and run using Neteller, depleting the merchant account.

    The 50% offer is suspect considering they admitted the 30% was responsible for large losses. Although players were paid and this is probably just a case of a small book readjusting to the time of the year, it is never a good sign to see big bonus offers after a batch of slow-pays.

    Pass on the offer.
    I will take your advice.
    Thanks.

  29. #29

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    glad to hear you got paid adamo...

    SBR Founder Join Date: 8/18/2005


  30. #30

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    I have put in another cash out request.

    WISH ME LUCK!

    I will post a message when paid. It will be good to see how long they take considering they are offering a 50% bonus.

  31. #31

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    I played at Bet Platinum a couple different times in the past. Both times I was left with a bad taste in my mouth. Decent but unspectacular value, but the headaches easily outweighed the value so I never went back.

    The first time they were slow on at least one, and if I remember correctly two, payouts. Not super slow, as in I was waiting months for my money, but more like it took them a week to do what almost all books would have done in 24 hours or less. The second time, when I made a payout to zero out my account, it took maybe a couple days longer than it should have, plus they tacked on a fee after telling me it would be free under their rules. It was too piddly to fight with them about, but that just confirmed for me it was a chickenshit operation.

    They also can be pretty aggressive in calling to try to get you to come back, which I know is a practice a lot of people hate. It only bothers me a little, as I just hang up.

    Basically a crap book. Good luck to all trying to get paid.

    SBR Founder Join Date: 12/10/2005


  32. #32

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    having been waiting for some time for a payout
    have been promised every day that the money will be there
    can only hope

  33. #33

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    mahony, how long is some time?

    SBR Founder Join Date: 8/10/2005


  34. #34

  35. #35

    Default Another waiting!!!!!!!!!!!!!!!!!!!!!!!!!!

    Quote Originally Posted by mahony
    having been waiting for some time for a payout
    have been promised every day that the money will be there
    can only hope
    Bill, you may need to have another chat to these guys.

    Still have not ben paid - 2 days waiting

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