[Red_Sux]

ok st 2nd half 1st 10 min +3 is a winner. they graded as a loss. i'll keep you updated on how they're handling this.

[Red_Sux]

ok, they corrected it after i talk to the cs. total time involved about 10 mintues..not bad. but if i hadn't caught the mistake, they would grade them as a loss

you guys all should be careful with graded wagers...mistakes do happen.

[dannyt76]

Glad to hear it got corrected.

[jjgold]

5 Dimes makes some mistakes actually more than most places. If the bet was a decent amount they might of did it on purpose.

[bigboydan]

Glad to hear that this matter was resolved sir.

They have been known to correct grading errors on their own in the past. However since they really aren't clear on what type of scoreboard they use, it does become a gray area type issue at times.

[HedgeHog]

Why post it? Contact 5D first before whining like a pussy. Wow it took 10 whole minutes to correct. This stuff happens all the time, and not just at 5D. And you know what everyone else does first; they contact the book BEFORE starting a thread at SBR.

PS There was only a 3 minute difference in your time stamp between your complaint and correction. What a worthless thread.

[SBR Lou]

Why post it? Contact 5D first before whining like a pussy. Wow it took 10 whole minutes to correct. This stuff happens all the time, and not just at 5D. And you know what everyone else does first; they contact the book BEFORE starting a thread at SBR.

I agree, it was an overreaction but I can understand being a little uneasy when something like this happens even when you know the book involved is solid.

[katstale]

You are so right HH, but i always like to read these threads because I am hoping to get some more Tony quotes to add to the file.

And always remember, any and all mistakes made by 5 Dimes are the players fault. You must be at all times diligent!!!

[MadCapper]

HH,

Exactly right!

[Red_Sux]

I agree, it was an overreaction but I can understand being a little uneasy when something like this happens even when you know the book involved is solid.

first time this happened. i can't recall having a grading error at sportsbook.com or bodog. errors like this is a big no no.

[SBR Lou]

first time this happened. i can't recall having a grading error at sportsbook.com or bodog. errors like this is a big no no.

Did you honestly expect 5D to be as technically savvy as those outstanding and honest books you've mentioned?

[Red_Sux]

Did you honestly expect 5D to be as technically savvy as those outstanding and honest books you've mentioned?

not sure how to answer that

for some reason, i have a suspecion 5dimes is grading wagers by hand. if that is the case, then these errors are understandable...they're pretty much a glorified local.

[rjt721]

i always like to read these threads because I am hoping to get some more Tony quotes to add to the file.

Same. That's the only reason I opened this thread. Needless to say, I'm disappointed.

[purecarnagge]

5 dimes refusing to release the scoreboard they use, plus the fact that they do have grading errors alot more than other premier books. When you have a technical arguement with them on this there responses are so vague its pathetic.

I still think 5dimes is a B book. They cut limits fast/grade alot of wagers wrong.

[greek]

I Find This Thread Useful ,Just Yesterday I Had The Thought I Wonder If I Should Be Checking Theses Guys ___ I Didnt Know It Happens All The Time Everywhere < I Didnt Know People Graded By Hand < Thanks For The Info Glad for Everything ----------- This Info Is Important To ME ,please dont assume people Just Because It Took 10 Minutes

[Thremp]

5Dimes does this on an ongoing basis. They offer a ton of different wagers and misgrade them on a regular basis.

[bigboydan]

Your absolutely correct Thremp, they sure do. They need to clarify what scoreboard they use, even in the event of a Tv game if it's applicable in some type of fashion.

Here is an old chat log I had with them back on 11/22/2007 when SBR poster Lucas had a proposition grading issue.

Chat InformationYou are now chatting with 'Fred'

Fred: Hello. How may I assist you today?

guest: Hi, I was thinking about signing up with your company to wager on some college basketball proposition wagers. I was wondering which scoreboard do you use in order to grade the wagers in case I'm not close to my tv?

Fred: we use different references for our gradings, from official websites, wagering-related software
guest: which ones for example?

Fred: Just a moment please

guest: ok

Fred: depends on the league and sport, we like to have all the references that we can so that we can double check any information

Fred: in some gradings we tape games, we use official links, club websites,

Fred: a number of references that are not necessary the single one used for a wager type all the time.

Fred: Just a moment please

guest: k

Fred: ok sir, I just got an answer form the waering department

Fred: for grading purposes, we use selected wagering-related software that we pay for

Fred: we could use other references if it is necessary, so a particular scoreboard or software is not held as the sole official result that will be considered for our gradings

guest: like for example DonBest or something like that?

Fred: that could be the case sir, that information is not disclosed by our wagering department.

guest: ok, so basically the bottom line is that you don't have any official website you use.

Fred: we prefer to use wagering-sftware-related and other references if there is need.

Fred: we use a number of references, but we don't call any the official one for our gradings

guest: Look at it from my point of view here for a second. Lets say I opened up an account with your company and played these types of wagers, how do I know I'd be getting a fairly graded wager.

guest: clearly you are not telling me which type of scoreboard you are using in order for me to use as a reference to check my wagers.

Fred: Just a moment please

guest: k

Fred:I cannot tell you which software we use because the software's name will not be considered for claim purposes

Fred: We will always use the result that is correct for grading purposes,

Fred: according to our rules and Vegas rules as well

Fred: If you have any doubt regarding how a wager will get graded you can read our rules section, since we will grade tickets according to that.

guest: your rules page doesn't show which scoreboard you use to grade the wagers though.

guest: hence my original question

Fred: That's because we don't use a single source,

Fred: we might use a reference for some gradings and other for another.

Fred: We could use software to grade NFL games while at the same time checking the official US Open Website for a grading on Tennis

Fred: Is there anything else I can assist you with?

guest: Well I see this is rather pointless. Apparently you know and or don't want to tell me what you use. So I guess you couldn't assist me in the first place.

guest: Thanks

Fred: your welcome sir, I gave you correct information about how we grade games

Fred: I cannot tell you software names because we don't disclose that kind of information

guest: Fair enough... Your answer is as clear as day.

guest: Cya

Fred: have a great day

Chat InformationChat session has been terminated by the site operator.

[pjesnik24]

Once pinnacle graded my bet in wrong way. They corrected it even before I wrote them an email. I guess somebody pointed it out before I did. I believe it was for Croatian soccer league but nor sure any more.
These mistakes happen so it is good to check your history from time to time! even at the top books!

[HedgeHog]

I'll admit that 5-Dimes makes more than their fair share of errors, but they'll correct it if you give them a chance. Had the error happened in the player's favor, do you think we'd have this thread?