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  1. #1

    Default If SBR were a sportsbook I would rate them a D or F

    If you have a problem with a sportsbook SBR will try to help you out. Yet if you have a problem with them there is no one to help you.


    No matter how many times you send them PM's they just go unamswered for a week. Then get a reply we will check on it and then nothing again.

    I can understand a mistake but when it is repeated over and over it is pretty unprofessional. Do not know why they keep ignoring me but maybe someone will read this and check on my question.
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  2. #2

    Default

    Pokernut,

    I'm sorry you've had recent problems with SBR.

    Did you fill out the complaint form? We have clear procedures on how complaints are handled, and they always start with the complaint form. If you send a pm and that person is away or on vacation, you won't hear back for awhile.

    Bill Dozer assigns complaints to different mods. He never takes vacation (I think his contract doesn't allow it). so if you haven't used the form, do so... We try our best to resolve these complaints.

  3. #3

    Default

    If you had an SBR banner on your porch you wouldn't rate them that low...

    Note to self: Shams you will never be a mod for any forum due to the fact that your response to this would be.."What the f*ck ya' want dude..?"


  4. #4

    Default

    Did you try sending a message to Willie Bee? He's usually always very quick to reply in the morning when he is on.

  5. #5

    Default

    What's your problem with SBR?

    SBR Founder Join Date: 8/10/2005


  6. #6
    durito's Avatar SBR PRO
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    Default

    I love all the people that complain about all the free services that SBR offers them.

  7. #7

    Default

    Quote Originally Posted by durito View Post
    I love all the people that complain about all the free services that SBR offers them.
    You dont even know what it is about , so why dont you keep your opinion to yourself.
    1561pts

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  8. #8

    Default

    I don't know if it's something I can help you out or not pokernut, however send me a PM if you need some assistance.

    SBR Founder Join Date: 8/10/2005


  9. #9

    Default

    When someone fails to answer any and all questions and just basically acts like they have no concern , it is my right to bitch.
    1561pts

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  10. #10

  11. #11
    durito's Avatar SBR PRO
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    Quote Originally Posted by pokernut9999 View Post
    You dont even know what it is about , so why dont you keep your opinion to yourself.
    Perhaps I should. But, if you send Dan a PM like he's requested in this thread, I am positive he will look into whatever it is you want.

    Nevertheless, SBR doesn't owe you shit.

  12. #12

    Default

    Quote Originally Posted by durito View Post
    I love all the people that complain about all the free services that SBR offers them.
    Indeed. I would like to ask SBR to give this guy his money back.

    SBR Founder Join Date: 8/10/2005


  13. #13

    Default

    Quote Originally Posted by durito View Post
    Perhaps I should. But, if you send Dan a PM like he's requested in this thread, I am positive he will look into whatever it is you want.

    Nevertheless, SBR doesn't owe you shit.
    For your information they do owe me money so shut the hell up.
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  14. #14

    Default

    Quote Originally Posted by durito View Post
    Perhaps I should. But, if you send Dan a PM like he's requested in this thread, I am positive he will look into whatever it is you want.

    Nevertheless, SBR doesn't owe you shit.
    I quess you do not read too well either as I posted I have PM the mods before with no answer.
    1561pts

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  15. #15
    durito's Avatar SBR PRO
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    Quote Originally Posted by pokernut9999 View Post
    For your information they do owe me money so shut the hell up.
    So, post your complaint here. If it's valid, I will come out in your favor.

  16. #16

    Default

    Considering they helped me out greatly this summer, I would give them a maximum grade, especially in light of what they charged me for their services, that being $0.00.

    But we all have our own experiences, of course.....

    SBR Founder Join Date: 9/21/2005


  17. #17

    Default

    Hey poker. In the future, may I suggest you do a mass PM to multiple Mods, so we can see it and maybe get the problem solved faster. Because I don't recall getting a PM from you.

    SBR Founder Join Date: 8/10/2005


  18. #18

    Default

    Quote Originally Posted by onlòóker View Post
    Hey poker. In the future, may I suggest you do a mass PM to multiple Mods, so we can see it and maybe get the problem solved faster. Because I don't recall getting a PM from you.
    I had sent one to the Prick, Willie Bee, Ganchrow, and SBRJohn since they were the 4 that have been involved with this matter. The reason I posted it this way was maybe someone would at least take the time to at least answer the main question I have about it. Time will tell.
    1561pts

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  19. #19

    Default

    Willie and BBD always pm me back right away. John has always pmed me back pretty fast also. Dozer never does but he has a hard time typing with his lips stuck to Cris's ass.

    SBR Founder Join Date: 9/17/2005


  20. #20
    durito's Avatar SBR PRO
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    You sent one to the prick? Hey i called santa claus last week, i haven't heard back, lest cancel christmas

  21. #21

    Default

    Quote Originally Posted by durito View Post
    You sent one to the prick? Hey i called santa claus last week, i haven't heard back, lest cancel christmas
    The more you talk the more you show what an idiot you are. You are
    1561pts

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  22. #22
    durito's Avatar SBR PRO
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    Quote Originally Posted by pokernut9999 View Post
    The more you talk the more you show what an idiot you are. You are

    Sure.

    You want to back up your claims?

  23. #23

    Default

    Quote Originally Posted by pokernut9999 View Post
    If you have a problem with a sportsbook SBR will try to help you out. Yet if you have a problem with them there is no one to help you.

    No matter how many times you send them PM's they just go unamswered for a week. Then get a reply we will check on it and then nothing again.

    I can understand a mistake but when it is repeated over and over it is pretty unprofessional. Do not know why they keep ignoring me but maybe someone will read this and check on my question.
    One thing I get tired of over and over again around here is the utter bullsh¡t and exaggerations that get posted sometimes. Pokernut, you sent me a PM last Wednesday while I was traveling home from company meetings; I answered you on Thursday. I also passed along your correct address, as I told you I would. So as far as your claim that we're ignoring you, well, your nobody hears my cries act just doesn't wash with me.

    The check that was sent out has not been returned yet, at least as far as I knew on Friday afternoon. Monday morning, I will check again on the damn thing again. Not really a whole lot I can do about banking and US Postal issues beginning at 11 or so on a Saturday night, even less at this time on a Sunday morning.

    Appreciate your input on SBR's rating; as you know the best input we get on any sportsbook or revew service is from the players themselves. I'll pass it along to the boys down in accounting and the A&R Department that you are less than satisfied with their efforts.

  24. #24

    Default

    I rate SBR a B+ with gambling content

    Techs B+

    Mods C

    SBR Founder Join Date: 7/20/2005


  25. #25

    Default

    Quote Originally Posted by Willie Bee View Post
    One thing I get tired of over and over again around here is the utter bullsh¡t and exaggerations that get posted sometimes. Pokernut, you sent me a PM last Wednesday while I was traveling home from company meetings; I answered you on Thursday. I also passed along your correct address, as I told you I would. So as far as your claim that we're ignoring you, well, your nobody hears my cries act just doesn't wash with me.

    The check that was sent out has not been returned yet, at least as far as I knew on Friday afternoon. Monday morning, I will check again on the damn thing again. Not really a whole lot I can do about banking and US Postal issues beginning at 11 or so on a Saturday night, even less at this time on a Sunday morning.

    Appreciate your input on SBR's rating; as you know the best input we get on any sportsbook or revew service is from the players themselves. I'll pass it along to the boys down in accounting and the A&R Department that you are less than satisfied with their efforts.
    Fist of all Willie it is not a postal problem. It is employees that can not read or type an address. The first time the address was incorrect twice and 2 other people double checked and missed it. After giving a heads up on the last check the person either dropped the ball and did not pass on the correct info or all the parties involved screwed up again. Once again they all double checked it and missed it again. So you call that bullshit ? Sounds like a lot of people that dont know shit to me.

    And passing it on to the Prick does no good as I mentioned in my earlier PM's. And 3 days later no one can tell me anything. So do you really think my accusations are off base?

    Using the excuse nothing I can do at 11:00 at night is lame when you had all day Thursday or Friday but you knew that already.



    Also if you read the original post it say's my PM's went unanswered for a week(that is how long I had waited on the Prick to answer) , then I sent 4 out to Mods including you and that is when I got the reply I will check on it. I did not remiss your reply as it was stated in the original post.
    Last edited by pokernut9999; 01-20-08 at 10:37 AM.
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  26. #26

    Default

    Its people like Pokerass999 that ruin these contests

    LIsten asshole, SBR hasnt stiffed anyone over the winnings and you might have issues with them, but going public and trashing a free contest is classless

    Hope they screw you now

  27. #27

    Default

    Quote Originally Posted by biggamer3 View Post
    Its people like Pokerass999 that ruin these contests

    LIsten asshole, SBR hasnt stiffed anyone over the winnings and you might have issues with them, but going public and trashing a free contest is classless

    Hope they screw you now
    First of all you have no clue on the whole story. I gave them ample time to reply to my questions and they ignored it. To put it in the forum finally got someones attention.

    Classless is ignoring someone's question when all they had to do is give me an answer which they failed to do. I believe 2 weeks with no reply is a little lame.

    Classless is a mod slamming me when he is wrong on all accounts.

    And as far as I am concerned I care less what you think .

    How many times do you have to PM someone and how long is fair to wait for an answer ? I think I gave them enough time.
    1561pts

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    SBR POKER TOP 100

    19th Place 11/1/2011


  28. #28

    Default

    Quote Originally Posted by biggamer3 View Post
    Its people like Pokerass999 that ruin these contests

    LIsten asshole, SBR hasnt stiffed anyone over the winnings and you might have issues with them, but going public and trashing a free contest is classless

    Hope they screw you now
    Also asshole I dont recall saying anything about them stiffing anyone. That is the problem on here is most people can not read but instead read into things not there.


    My beef is them not answering a simple question , not about being stiffed. The other crap is refutting Willie Bee's bs.
    1561pts

    TOP SPORTSBOOK
    WINNER
    05/28/2012

    12,665

    SBR POKER TOP 100

    19th Place 11/1/2011


  29. #29

    Default

    I cant believe nut turned this into a getting stiffed thread...

  30. #30

    Default

    Pokernut won a contest for FREE. There wasn't any post up whatsoever and he's bitching about not being paid on time. Is that whats happening?

  31. #31

    Default

    Quote Originally Posted by pokernut9999 View Post
    When someone fails to answer any and all questions and just basically acts like they have no concern , it is my right to bitch.
    Get your head out of your arse!

    SBR is a FREE site - you pay nothing and no one can argue that you receive exactly what you pay for - in fact you receive more considering anyone at all is showing you any attention

  32. #32

    Default

    Sometimes a little patience will go a long way. We sent checks to about 125 guys this year in the BTP contest in many different countries.

    Occasionally a mistake will be made and a check will not reach the recipient. But we will make it right.

    Sorry to hear we are a D or F. I would avoid the BTP contest next year until SBR can get their rating up.
    1250pts

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    SBR Founder Join Date: 7/12/2005

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    SBR POKER TOURNEY1st Place 5/12/2012


  33. #33

    Default

    I think threads like this should bar nut from all future give aways

  34. #34

    Default

    Quote Originally Posted by SBR_John View Post
    Sorry to hear we are a D or F. I would avoid the BTP contest next year until SBR can get their rating up.
    I wish I could put in a request to raise the rating John, but unfortunately since I didn't win a damn thing all year in the contest, and in general, I cannot do so at this time.

  35. #35

    Default

    I think this thread clears up one of the most talked about topics on the forum - it is clear to see that pokernut9999 is most definitely The Prick.

    SBR Founder Join Date: 8/10/2005


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