[iggles]

Received the second of three pending withdrawals. Still waiting for one more check

[iggles]

Last check is coming on Monday. Got tracking info and is coming by UPS. They seem to have gotten their act together

[Bill Dozer]

Thanks guys. We are hoping for more good news on Monday.

I got my check today too. Tis the season of miracles. It looks like everything from the first week of December was delayed for some reason. That was right after they dropped Jazette wasn't it? Could have been some transitional problems. Anyway, I think I am going to move away from the C- crowd and head towards A+ land. Thanks all of you for the inputs the last week.

Yes, they moved at the start of December. You won't see them send a press release saying they want to be better than Sportsbook.com's service because they still host and software through them but that is their intent. It has been a poor transition. Had we known of the move, we would have waited on the upgrade from D+.
They are also asked to look at a complaint where they allowed Jazette CS to steal $750 from one of our posters who used sister book, Win4Real.

[Bill Dozer]

They are also asked to look at a complaint where they allowed Jazette CS to steal $750 from one of our posters who used sister book, Win4Real.

FTR, $791 (correct amt.) paid today.

[taikim2000]

SBR, thank you for having a complaint form for this kind of an issue. I've just filled out the form, after waiting since April of 2007 for a $700 withdrawal.
I don't know where to turn to for these matters.

[bigboydan]

SBR, thank you for having a complaint form for this kind of an issue. I've just filled out the form, after waiting since April of 2007 for a $700 withdrawal.
I don't know where to turn to for these matters.

First off, Welcome to the SBR forum taikim2000

I can't say I'm surprised that you've been waiting since April, because this book is just brutal when it comes to matters of this nature.

[fantabaldu]

Today i asked two different payouts to them by courier..

I'll inform you when i'll receive the money..

Yesterday 31/12 i received this two payouts requested of 2500$ and 2460$ by Ups to my address in Italy..

10 Days from my request, i think it's not so bad..Last time i request an withdraw from them i waited more than 6 months..

[crinkle]

How long is it currently taking to receive checks from sportsbetting.com?

In Jan and Feb I was getting them in about 7 days now they tell me they sent a check on 3/6 and it's not here yet. I'm a bit concerned simply because I received a few checks in a quick time frame and now it's regressed.

Any info is appreciated.

[bigboydan]

First off, Welcome to the SBR forum sir

Sportsbetting.com is having the most processing problems right now. They are finding it hard to track who has been paid from which processor and who needs to be reissued checks and players are finding they are getting passed back and fourth between first level customer service, and not getting replies. The good news is they are eventually addressing the matters and bonus'ing players. It's just a mater of the working out the kinks sorta speak IMO.

[citlec]

ive been waiting for my checks since 2/26 which is when they said they processed and sent them to me but i received my last check of my last withdrawal via a different process company on 03/05 through regular mail. 16 business days ive received nothing and their UK free toll number doesnt work and they tell me it is working when its not. Does anyone know anything about the email address included in the withdrawal receipt sent to your email asking about if you would like to change any aspect of this withdrawal?

[bigboydan]

You can contact them via this email address: support@sportsbetting.com or you can contact them at this phone number: 0044-800-008-7612 (UK)

[citlec]

Has anyone received a payout check from this poorly run sportsbook in the last 2 weeks?
Im still waiting on my checks and im getting fed up in hearing the same excuse and having my emails and livechat messages passed on to the "right department" but this "department" havent even bothered to reply to me yet.
The UK number is still not working with a error message very time i try ringing it.
Process problems or not SBR you need to review there rating because a monkey could do a better job than their banking staff.

[bigboydan]

Based on the history of this family of books, I can't say this really surprises me.

Sportsbetting.com is having the most processing problems right now. They are finding it hard to track who has been paid from which processor and who needs to be reissued checks and players are finding they are getting passed back and fourth between first level customer service, and not getting replies. The good news is they are eventually addressing the matters and bonus'ing players. It's just a mater of the working out the kinks sorta speak IMO.

If you need some assistance with your situation, please fill out this complaint form and one of use will contact them on your behalf.

[the birdman]

I filled out a complaint form on this website about a week ago (3/13). I haven't heard anything. What is the normal turn-around time for these complaints?

My payout check from sportsbetting.com bounced about a month ago and I have sent about 10 emails and had about 10 live chats with them. On each one I get the same "please be patient and we will fix this as soon as possible". At one point I asked the live-help person if his responses were straight out of the sportsbetting.com handbook (b/c I recieve the exact same responses no matter who I am talking to) and he said yes.

Just curious if there is a time-frame I should be looking at. Thanks.

[bigboydan]

First off, Welome to the SBR forum birdman

Their is no normal time frame sir. These types of issues take time to resolve, so please bare with us. Because we handle several complaints, and everyone has to wait their turn sorta speak.

[the birdman]

Thanks. I have been a long-time reader of this site, but never really posted. Looking forward to it.

As for the complaint, I understand that I have to wait my turn, I was just wondering. Thanks again.

[INVEGA MAN]

Thanks for the info

[SouthPark]

Let me start first by Thanking Bill Dozer for helping me out here after I filled complaint form. I have been waiting to get my funds from sportsbetting since April 2007.

Bill's effort let them reissue me another check for $1198.93 on March 10, 2008. I got email from them saying it has been processed and I should be getting my check within 7 to 10 business days.

I am still waiting as of today. I will let you know the update as soon as I get check from them. if I get.

Thanks Bill.

[bigboydan]

Welcome to the SBR forum sir

Please keep us posted on how your final results turn out for you.

[citlec]

Lets face it, no one has been paid for a few weeks now and with that withdrawals are getting backed up when more people withdrawing there funds. How can they tell people their withdrawals have been processed and sent when its complete rubbish. What kind of management lets this happen and not grab the problem by the horns and gets it sorted. Its down to bad management that they are in this mess.

[gambleballs]

Steve Duggan: I am sorry * but we do not have the tracking info available yet for those withdrawals
Me: have they been processed? when can i expect to recieve them?
Steve Duggan: The first was processed on the 10th - the other on the 20th - I am sorry about the delay with them and in providing the tracking details - as soon as we have the tracking numbers we can give you a realistic time frame
Me: Shouldn't the one processed on the 10th be here by now?
Steve Duggan: We have had some technical difficulties with the processor and how tracking numbers are obtained - it has caused a small back log and as a result the time frame for the delivery will be longer than usual - we still fully expect them to arrive within 15 business days of the day they were processed

[SouthPark]

This is the reply I got from them.


Steven Johnson: We apologize for the inconvenience caused rest assured you will be receiving your money at the earliest.

Steven Johnson: We apologize for the inconvenience caused we are sorry to inform you that as of now we cannot give you a time frame for this. We once again apologize for the inconvenience caused.

Steven Johnson: We once again apologize for the inconvenience caused, we are sorry to inform you that, we are actually awaiting for the tracking numbers to come, once we have them we will e-mail them to you, we apologize for the inconvenience caused.

Steven Johnson: We understand your concern and we request you to cooperate with us in order to assist you better. We agree this is a very big concern, however kindly cooperate with us in order to assist

Steven Johnson: you better.

Steven Johnson: In order to resolve this issue, all you can do is wait and have patience for some more time, and you will see that it will be resolved automatically

..............................

It looks like Steven Johnson just did copy and paste....LOL

I learned my lesson with these guys never again I would use sportsbetting.

[iggles]

Same boat with you guys. waiting for withdrawals processed on march 6th. No information as of today. I am never using htese guys either. What a Joke!!

[Godzilla]

I got a check from sportsbetting.com today. Need 7 more.

[iggles]

When did you request that check and how did it come UPS , DHL

[greek]

What Cracks Me Is That All Their Names Sound The Same ---its Confusing Sbr Sbi Sb.com Etcv...

[Bill Dozer]

This is the reply I got from them.


Steven Johnson: We apologize for the inconvenience caused rest assured you will be receiving your money at the earliest.

Steven Johnson: We apologize for the inconvenience caused we are sorry to inform you that as of now we cannot give you a time frame for this. We once again apologize for the inconvenience caused.

Steven Johnson: We once again apologize for the inconvenience caused, we are sorry to inform you that, we are actually awaiting for the tracking numbers to come, once we have them we will e-mail them to you, we apologize for the inconvenience caused.

Steven Johnson: We understand your concern and we request you to cooperate with us in order to assist you better. We agree this is a very big concern, however kindly cooperate with us in order to assist

Steven Johnson: you better.

Steven Johnson: In order to resolve this issue, all you can do is wait and have patience for some more time, and you will see that it will be resolved automatically

..............................

It looks like Steven Johnson just did copy and paste....LOL

I learned my lesson with these guys never again I would use sportsbetting.

Yes, they are having wide-spread problems right now with some players waiting months. They aren't answering all emails. Sportsbetting users have submitted the most complaints for each of the past two months.

[Nothappyguy]

I am waiting for 5 checks right now. 2 were processed on March 6, 1 on March 8, 1 on March 12, and 1 on March 13. Obviously, they're having some problems and it's going to take me a while to get my checks. I was hoping to at least get a tracking number for the withdrawals processed on March 6, so that I can check the status online and know for sure that it was sent. It is not that difficult to email the right person or call someone (this seems to be a foreign concept) in order to attempt to get me some sort of information. But no, all they are willing to do is read the computer screen, give you your account information, and say there is nothing we can do. Well, have you tried doing anything? I never even received a whole-hearted apology, which would have sufficed. I have NEVER EVER experienced such poor and inept customer service. It was like talking to a wall. I understand that they are limited in the info they have, but that does not mean they can't look into it. I have called 5 times now and I have almost given up. But before I give up, I will do whatever I need to do to get Sofia Lawrence (obviously not her real name) fired from that Indian call center. She was rude, unhelpful, basically called me a liar, and even laughed out loud at my problems, thinking that it will never get back to her since she wouldn't give me the manager's contact info. Can someone please tell me what I need to do to get her fired? I want to contact her manager, director, and whoever will reprimand her.

[iggles]

it is not good that so many people are having problems with these guys. I hope that SBR can help with getting some answers. They are probably our only hope

[citlec]

I received a check from them today. Its from a bank in Florida this time which is the 3rd bank ive had a check off in 2 months, no wonder they are confused. The check was dated the 10th but was sent out on the 20th and delivered today via UPS.

[scoty7]

I have been waiting over a month now for a payout from sportsbetting.com. Does anybody have any updated news on them

[WestsidePete]

I'm waiting on a check from March 10 and have filled out the complaint form...will keep you all posted on my status as well...

[SouthPark]

Thanks to SBR, I got my check today through UPS. It was processed on March 11, 2008 after waiting since April 2007. Guys, if you haven't got your check just fill out the complaint form and believe me SBR would do their best to get your money. I got mine. Thanks Bill.

Good Luck.