[biggamer3]

Their site is completely down and they are not responding to emails

anyone know whats going on with them?

[bigboydan]

There site is just down right now, and the techies are working on this problem as we speak.

Heres chat session I just had with them not 30 seconds ago.

HankWeber: whats wrong with your site, because it seems to be down?

You are now speaking with Joyce of Player Support.

Joyce: Hello huge. You have reached Player Support. How may I assist you?

Joyce: The site is indeed down, the technical team are trying to rectify the problem

HankWeber: your website seems to be down?

Joyce: Their doing the best they can.

HankWeber: ok, thanks you for your time.

Joyce: So sorry for the inconvenience, please do be patient..

HankWeber: thanks. cya

[biggamer3]

thx

Are you Hank Weber?

[bigboydan]

thx

Are you Hank Weber?

No problem biggamer3

No sir, I'm actually Joey Slats.

[biggamer3]

No problem biggamer3

No sir, I'm actually Joey Slats.

How did she know you are Huge?

[bigboydan]

I see you at least read the live chat session.

[biggamer3]

I see you at least read the live chat session.

Now i see how you help out fellow SBR members

By your hookups inside the Sportsbooks that get to know you real well and i mean real real well

I never get called huge by CS!!!

[jolub]

Those bastards owe me $80.00 which I'll never see. They are a FutureBet site. Many forums stopped having anything to do with them. Once they steal all the players money they will be out of the business.

[doda]

I'm owned a few hundred since about june. I've already deducted my balance off my excel sheet.

[biggamer3]

They Sponsored a contest on another site and stiffed me on the contest winnings i was due

They ended up settling with me and giving me 25% even though i had committed all the deposit and wagering requirements to warrant the full prize

I knew that if they stiff you with contest winnings(which need like a 10x rollover) than they are a stiff book

[spliff]

can you explain what happened biggame?

Old 08-30-07, 11:18 PM #15 (permalink)
biggamer3
NY Giants 2007 NFC Champs!!!

Join Date: Jul 18, 2006
Posts: 631

Default Re: USDBEt expiring bonuses?
Quote:

Shawn i agree with you about them sucking, but they did pay me for my contest winnings albeit it was like pulling hairs to get the full award

[spliff]

i just would like to know so I have an idea of what I should expect.

[biggamer3]

i just would like to know so I have an idea of what I should expect.

Whats funny is i know will sound like an asshole for being greedy but the site which you quoted me had a monthly contest sponsored by USDBET
I won the contest and had to email the mods a few times to get the full award, Than the next month i came in 2nd or 3rd in the contest again (out of 60 or 70 people) and this time they only gave me 25% of the prize after millions of emails, and they wouldnt give me my rightful full prize which they never said why i shouldnt get
I just gave up and didnt give a shit about fighting forever with them because it was "free" money, but they were IMO stiffing me of money which i earned

[BigBollocks]

absolutely unacceptable customer service, hope everyone gets paid promptly

[Bill Dozer]

If you try to use general customer support it's best to go through SportsbookUSA, Oddsmaker or BetOnUSA. Their livechats answer where USD is prompting the user to "send a message."

The webmaster and decision maker uses the name James and email JS@usdbet.com. I have asked to speak with him but it previously took him weeks to reply.

Recently some Futurebet brands have went from prolific slow-payers to outright stiffs.

[Frank]

Any news on this?

[Bill Dozer]

USD was vague in getting back to us but did say that Futurebet was holding their money and will not process withdrawals.

[Frank]

How about when the site will be back up?

[spliff]

man this sucks.

[bigboydan]

This is the nag I'm currently seeing on there site. I did give the chat link in there in case anyone wanted to contact them via live chat.

System Maintenance Infomation We are so sorry.
services has been stopped for system maintenance.
you can have contact to USDBET LIVE SUPPORT and Email Support, if you have any questions.
thanks for your patience.

Online Live Support
Click Here

Heres a live chat session I just had with them not 2 minutes ago:

Biggamer3: any clue when the website will be back up and running?


You are now speaking with Roger of Player Support.

Roger: Hello biggamer3. You have reached Player Support.

Roger: We have informed the technicians and it will be back up very soon.

Roger: We apologize for the temporary downtime.

Roger: Thank you for your patience and kind understanding.

biggamer3: how soon.. I mean is their a time frame at all?

Roger: Sorry no time frame at the moment.

biggamer3: I was wondering can I still make deposits and withdraws, and place wagers at this time?

Your party has left this session.

As you can clearly see I got absolutely no answers from them at all what so ever from there lackey customer service rep.

[Frank]

me: any idea when the site will be back up?

You are now speaking with Jason. of Player Support.

Jason.: hi

me: hi

me: any time frame on when the site will be back up?

Jason.: May I have your username please?

me: **********

Jason.: one moment

Jason.: Thank you for waiting.

Jason.: It is still in maintenance.

me: is it gonna be a new website?

me: cuz its taking a long time

me: no coll foot yesterday

me: no nfl today

me: no baseball playoffs

Jason.: We have not receive new information when it will be up again

me: seems like a long time for maintenance

Jason.: we are sorry for this.

me: u guys arent shutting down are u?

Jason.: As far as we know it is under maintenance.

me: i am starting to worry about ur book and my money

Jason.: We only know it is under maintenance.

me: who is we?

Jason.: We have not information that it is shutting down. We are a player support.

me: how do i talk to management? or someone who may know some more information?

Jason.: Once the site is up, you will receive notification on this.

me: who can i talk to to find out an estimated time frame on when the site will be up?

Jason.: At the moment the we do not have further information on the time frame as from what we have gather. We will pass the message that you have asked on this.

me: ok

me: thanks jason

Jason.: Thank you for chatting. Please contact us at any time.

Your party has left this session.

[spliff]

I know SBR advised against using USD, but are you still in contact with them at all?

[bigboydan]

Looks like Betmania might be offering a bailout if they go under.

[bigboydan]

FYI guys...

I see that the USDBET website is back up and running once again.

[Doug]

Looks like Betmania might be offering a bailout if they go under.

a joke of a bailout, at that !

[biggamer3]

This is the nag I'm currently seeing on there site. I did give the chat link in there in case anyone wanted to contact them via live chat.



Heres a live chat session I just had with them not 2 minutes ago:



As you can clearly see I got absolutely no answers from them at all what so ever from there lackey customer service rep.

Maybe you shouldnt have used the name Biggamer3, they know he is a money making machine

[bigboydan]

Maybe you shouldnt have used the name Biggamer3, they know he is a money making machine

Ya, I heard that guy won a whopping $22 last month.

[biggamer3]

Ya, I heard that guy won a whopping $22 last month.

**** you, i made over 40 if you count the bonus money




In all honesty i wish i MADE a dollar as opposed to losing the last few weeks

But the Saints and Gmen really made my last couple of days easier

[SBR_John]

Head orderly to the exits.

[spliff]

I'll do my best, but I'm thinking they aren't going to release the funds very quickly.

[bigboydan]

**** you, i made over 40 if you count the bonus money

I stand corrected

[jolub]

Here's my latest email to USDbet which is a total waste of time but what the hell.

I just make another withdrawal request. I don’t want to hear that I haven’t played enough. You don’t have any games as no one wants to play at your site. So you can give me my money.

My next email will be to the FBI, Internet Fraud Division.

[biggamer3]

Anyone get any withdrawals from UDBET?

[jolub]

Here's my latest email to USDbet which is a total waste of time but what the hell.

I just make another withdrawal request. I don’t want to hear that I haven’t played enough. You don’t have any games as no one wants to play at your site. So you can give me my money.

My next email will be to the FBI, Internet Fraud Division.

As I said this email was a total waste of time. Still no response from them.

[spliff]

jolub- they have a poker room that is connected to other poker websites(pokerworld for example). use your imagination.