Hello readers,
While I realize most here will have seen right through Aaron’s confused and exaggerated post I thought I’d clarify things for everyone.
Aaron tried to get paid on his winning deposits and then get us to refund his losing deposits in a poorly crafted scam.
After hearing both sides of the story, Bill Dozer from Sportsbookreview.com agreed with how things were handled on our end and agreed betED.com should stop payment until we’d received our funds from Aaron which was the game plan from the beginning. For the record this issue was settled to everyone’s satisfaction five days ago.
The following explanation is long but for those of you scoring at home here are the actual facts……
• Aaron never spoke to me regarding what he had to do to request a payout. I’m sure he spoke to someone, but not me.
• By the time he sent us the documentation form (We had been requesting it for 21 days and he failed to comply) he had deposited and lost $250 and then deposited and won quite a bit with the next $125, for a total of $325 in deposits.
• Then he deposited $250 on two separate occasions bringing the total up to $825.
• He then called saying he had authorized only $250 a month and all deposits above that amount should be voided.
• Aaron had $2610 in pending payouts at the time and was clearly trying to get paid on his winning deposits and stiff us on his losing deposits.
• I asked him point blank…..”Do you want us to cancel all deposits over $250?” I told him to think very carefully about the answer. He said,,…“YES!!!!”.
• Then I told him, “Ok, we’ll cancel your payouts for $2610 as all your winnings were generated from money you did not authorize us to process.”.
• Obviously, I was reducing his scam to the ridiculous and thought he would realize how silly he was being. He insisted he wanted his winnings and his deposits cancelled. I was in shock.
• For clarification the form reads….”Requested monthly transfer limit. $_______ per month (IE: the maximum amount you will authorize for electronic funds transfer in any given month)”
• As you can see the wording on the form says nothing about ‘from the time we receive the form’ (Which would later turn out to be Aaron’s argument), it simply asks for the maximum amount to process in any given month.
• I asked if he had knowingly made these deposits even though he knew they would exceed his self imposed limit he said “Yes”.
• When I asked why he made the deposits if he didn’t want them he stuttered, and paused before finally saying “I don’t know…….I was just testing it out?”.
• I asked if he contacted us after his ‘Test” to let us know to cancel the wagers, he said yes. Then he thought for a moment and said he’d actually called twice but had no idea when or with whom he’d spoken. (He never called for that reason.)
• It was AFTER the two deposits for $250 a piece LOST that he called us.
• After giving him ample time to fast talk me into giving him both his deposit money back and pay his winnings, it was my turn to speak. As he was interrupting me I said in a firm, yet calm voice “Aaron, stop talking I’m speaking now”.
• He wanted to argue endlessly and try to wear me down, so eventually I told him I would not spend all night with him on the telephone as we have other customers to tend to and to email
accounts@beted.com and we’d resolve things in the morning. I was not dodging his phone calls, nor did I ever hang up on Aaron.
• The payout that he later claimed was late, was in fact promised to him in 7 business days and was on day 4 at the time of his attempted fraud so I cancelled it until we actually received the funds from the checks he’d written and then reprocessed the payout as per the agreed upon decision.
Jim Mason
betED.com
jimmy@beted.com
877-772-3833
__________________
"I solve problems" Winston Wolf
--------------------------------------------------------------------------------
Last edited by Mason : 10-09-2007 at 06:44 PM
BETED just F*%ked me! here is my story need help!
:
Linear Mode
