Here's an update:
First off, my moneybookers payment for $4k was already sent. I got it in less than 36 hours from the request date.
I was never really worried about getting paid - in fact if anything this shows the book is overcautious and protecting their money.
The manager was able to get my limits back up. They're in the
Sportsbook.com family so to speak and sportsbook.com has a reputation of cutting limits so it might have been done without management at Brobury even knowing. Anyways, I'm able to bet again.
Very happy with the fast payout and we'll see if I run into anymore headaches. At least they fixed it pretty quickly.