SBR Top-Rated Sportsbooks Recommended Books
1. Pinnacle Sports SBR Rating A+ Pinnacle Sports Review
2. The Greek Sports Book SBR Rating A+ The Greek Review
3. BookMaker SBR Rating A+ BookMaker Review
4. BetJamaica SBR Rating A+ BetJamaica Review
5. LegendZ Sports SBR Rating A+ LegendZ Review
SBR Posters' Poll - March 2009 View Complete Results
1. BetJamaica 251 total points BetJamaica Review
2. The Greek Sports Book 217 total points The Greek Review
3. 5Dimes 181 total points 5Dimes Review
4. Matchbook 159 total points Matchbook Review
5. Pinnacle Sports 148 total points Pinnacle Sports Review
Reply View New Posts
 
LinkBack Thread Tools
Old 09-02-07, 04:55 PM   #1
sportwetten
 
sportwetten's Avatar
Joined: 07-20-07
Posts: 9
 
Default 5dimes manager speaks roughly and threateningly

has anybody same experience?

I want simply tell, what said manager Tony to polite question.

My brief:
Dear customer service,

my account number......

I made yesterday the stake:
Accepted 9/1/2007 6:01 PM - EST
Line: 9/1/2007 6:00:01 PM - (EST)

I mean, this stake was accepted after the game start. So it would be void but it isn't.
Please, verify it.

Thank you in advance....


The reply was:

Dear Customer,

Your bet was made before the game actually began.
Therefore, this wager will have action and the
grade will stand. Don't waste my time with any
more petty claims like this one. Any further
non-sense such as this will result in you finding another place to wager.

Sincerely,
Tony
5Dimes Operations Manager




I didn't write anything bad, that was just a question.
And so roughly answer.....
of course, i'll take all my money away.

Last edited by sportwetten; 09-02-07 at 05:00 PM..
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 04:58 PM   #2
LargeMouthBass
 
LargeMouthBass's Avatar
Joined: 03-18-07
Posts: 1,100
 
Default

So this wager obviously won right?
__________________
"Money is much stronger than truth..."
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:03 PM   #3
sportwetten
 
sportwetten's Avatar
Joined: 07-20-07
Posts: 9
 
Default

no, it loose. I don't want money back, but at the least apology
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:06 PM   #4
CrazyLou
Tennis evaluator
 
CrazyLou's Avatar
Joined: 08-02-07
Posts: 25,616
 
Default

Regardless, something was unnecessarily up Tony's ass if that's really all you stated in the email.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:06 PM   #5
WileOut
 
WileOut's Avatar
Joined: 02-04-07
Posts: 2,018
 
Default

You made the bet man. Its up to you to be aware of whether or not the game had started. You pulled the trigger and agreed to put money on the game whether the game had started or not.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:08 PM   #6
sportwetten
 
sportwetten's Avatar
Joined: 07-20-07
Posts: 9
 
Default

it's a full message.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:08 PM   #7
CrazyLou
Tennis evaluator
 
CrazyLou's Avatar
Joined: 08-02-07
Posts: 25,616
 
Default

The more interesting question is would they have voided the bet if his wager had won, being one minute after the game started?
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:21 PM   #8
WileOut
 
WileOut's Avatar
Joined: 02-04-07
Posts: 2,018
 
Default

many times games dont start exactly at their scheduled time.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:24 PM   #9
ShamsWoof10
 
ShamsWoof10's Avatar
Joined: 11-15-06
Posts: 4,537
 
Default

I've put quite a few wagers in a minute after a game started at 5Dimes during basketball season... I won some and lost some... I never really asked about it...

Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:25 PM   #10
aircoryell
 
aircoryell's Avatar
Joined: 08-07-07
Posts: 37
 
Default

Tony is a ****ing prick...
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:25 PM   #11
ShamsWoof10
 
ShamsWoof10's Avatar
Joined: 11-15-06
Posts: 4,537
 
Default

Quote:
Originally Posted by WileOut View Post
many times games dont start exactly at their scheduled time.
Exactly!!!

Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:33 PM   #12
JED
 
JED's Avatar
Joined: 09-01-05
Posts: 108
 
Default

Quote:
Originally Posted by sportwetten View Post
has anybody same experience?

I want simply tell, what said manager Tony to polite question.

My brief:
Dear customer service,

my account number......

I made yesterday the stake:
Accepted 9/1/2007 6:01 PM - EST
Line: 9/1/2007 6:00:01 PM - (EST)

I mean, this stake was accepted after the game start. So it would be void but it isn't.
Please, verify it.

Thank you in advance....


The reply was:

Dear Customer,

Your bet was made before the game actually began.
Therefore, this wager will have action and the
grade will stand. Don't waste my time with any
more petty claims like this one. Any further
non-sense such as this will result in you finding another place to wager.

Sincerely,
Tony
5Dimes Operations Manager




I didn't write anything bad, that was just a question.
And so roughly answer.....
of course, i'll take all my money away.



you put in a late wager and after it lost , you want 5dimes to void it...too funny...He was too polite to you
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:34 PM   #13
magnavox
 
magnavox's Avatar
Joined: 08-14-05
Posts: 516
 
Default

Actually, Tony sounds pretty cool here. Good stuff, straight talk.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:35 PM   #14
remmy358
 
remmy358's Avatar
Joined: 07-18-07
Posts: 1,623
 
Default

Quote:
Originally Posted by JED View Post
you put in a late wager and after it lost , you want 5dimes to void it...too funny...He was too polite to you
did you not read his email? he never demanded for it to be refunded, he asked about the rules. regardless, a player should not have to put up with that...5dimes volume has taken a big hit, maybe T diddy is a little stressed
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:38 PM   #15
JED
 
JED's Avatar
Joined: 09-01-05
Posts: 108
 
Default

Quote:
Originally Posted by remmy358 View Post
did you not read his email? he never demanded for it to be refunded, he asked about the rules. regardless, a player should not have to put up with that...5dimes volume has taken a big hit, maybe T diddy is a little stressed
when did he send the email after the game or right after making the wager
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:38 PM   #16
biggamer3
 
biggamer3's Avatar
Joined: 04-16-07
Posts: 1,186
 
Default

Wow, pretty harsh even though it was a silly Q

Is there CS really this bad?
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:39 PM   #17
RickySteve
 
RickySteve's Avatar
Joined: 01-31-06
Posts: 2,047
 
Default

Tony is a douchebag. Read the archives.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:40 PM   #18
remmy358
 
remmy358's Avatar
Joined: 07-18-07
Posts: 1,623
 
Default

Quote:
Originally Posted by JED View Post
when did he send the email after the game or right after making the wager
i understand what you are saying...but no one deserves to be treated like that. if he called in demanding for the wager to be reversed i could understand...he seemed pretty innocent, ignorant if anything ... give the guy a break.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:52 PM   #19
CrazyLou
Tennis evaluator
 
CrazyLou's Avatar
Joined: 08-02-07
Posts: 25,616
 
Default

I understand why people are all "WTF you wouldn't complain if you won", but that doesn't give ole Tony a green light to be an absolute asshole. Especially when the email itself wasn't demanding or disrespectful.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 05:55 PM   #20
magnavox
 
magnavox's Avatar
Joined: 08-14-05
Posts: 516
 
Default

Quote:
Originally Posted by biggamer3 View Post
Wow, pretty harsh even though it was a silly Q

Is there CS really this bad?
No, this was the owner's personal response.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:04 PM   #21
LargeMouthBass
 
LargeMouthBass's Avatar
Joined: 03-18-07
Posts: 1,100
 
Default

Quote:
Originally Posted by remmy358 View Post
did you not read his email? he never demanded for it to be refunded, he asked about the rules. regardless, a player should not have to put up with that...5dimes volume has taken a big hit, maybe T diddy is a little stressed
Remmy you are an idiot... Why don't you read the email?

"I mean, this stake was accepted after the game start. So it would be void but it isn't.
Please, verify it."

He is basically saying he wants his money back... Do you really think this guy would be sending emails if the bet won? Give me a break.
__________________
"Money is much stronger than truth..."
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:06 PM   #22
remmy358
 
remmy358's Avatar
Joined: 07-18-07
Posts: 1,623
 
Default

Quote:
Originally Posted by LargeMouthBass View Post
Remmy you are an idiot... Why don't you read the email?

"I mean, this stake was accepted after the game start. So it would be void but it isn't.
Please, verify it."

He is basically saying he wants his money back... Do you really think this guy would be sending emails if the bet won? Give me a break.
lol
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:06 PM   #23
Mudcat
 
Mudcat's Avatar
Joined: 07-21-05
Posts: 7,251
 
Default

I dunno. Sportsbook managers must have to put up with a lot of weasels and airheads and snots. I wouldn't want the job.

We don't know if this sportwetten was in the habit of sending dopey questions like this every day.

Okay, there is no doubt the response here was inappropriate based on the information we have been given. Maybe the walls are starting to close in on Tony. Seems a little overly defensive.

Made me chuckle though.
__________________
They seek him here, they seek him there
Those Frenchies seek him everywhere

Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:07 PM   #24
JED
 
JED's Avatar
Joined: 09-01-05
Posts: 108
 
Default

Quote:
Originally Posted by LargeMouthBass View Post
Remmy you are an idiot... Why don't you read the email?

"I mean, this stake was accepted after the game start. So it would be void but it isn't.
Please, verify it."

He is basically saying he wants his money back... Do you really think this guy would be sending emails if the bet won? Give me a break.
or post it at a forum
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:15 PM   #25
Hoja Verdes
 
Hoja Verdes's Avatar
Joined: 08-23-06
Posts: 337
 
Default

Quote:
Originally Posted by Mudcat View Post
I dunno. Sportsbook managers must have to put up with a lot of weasels and airheads and snots. I wouldn't want the job.

We don't know if this sportwetten was in the habit of sending dopey questions like this every day.

Okay, there is no doubt the response here was inappropriate based on the information we have been given. Maybe the walls are starting to close in on Tony. Seems a little overly defensive.

Made me chuckle though.
If Tony is half as busy as I am at my job, then he probably doesn't have a whole lot of free time to deal with broken-english-speaking retards who try to weasel out of a losing bet a day after it lost, because they post it one minute after the scheduled start time.

My response would have been something to the effect of:

"I want the last 5 minutes of my life back you shameless weasel, which is how long it took me to wrap my head around the fukking pathetic request you tried to make. I'd be able to provide solid customer service to more people if I didn't have to deal with sh1t-for-brain scam artists like yourself."

*the author of this post has never placed a bet at 5dimes and doesn't know any of the involved parties, I am simply calling a spade a spade here.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:22 PM   #26
sportwetten
 
sportwetten's Avatar
Joined: 07-20-07
Posts: 9
 
Default

Quote:
Originally Posted by Mudcat View Post
We don't know if this sportwetten was in the habit of sending dopey questions like this every day.
fortunately, i send such e-mail only one time and the last 100%

Of course, i would like to receive money back, but that is not the problem. CS could say, sorry guy, you aren't right.
Or do you find this message is ok?
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:25 PM   #27
jolub
 
jolub's Avatar
Joined: 08-28-07
Posts: 233
 
Default

The hell with them. Go elsewhere. They aren't the only place you can place a wager.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 06:46 PM   #28
remmy358
 
remmy358's Avatar
Joined: 07-18-07
Posts: 1,623
 
Default

Quote:
Originally Posted by sportwetten View Post
fortunately, i send such e-mail only one time and the last 100%

Of course, i would like to receive money back, but that is not the problem. CS could say, sorry guy, you aren't right.
Or do you find this message is ok?
my advice to you is to stop posting on this topic in this forum, some guys are going to agree with you, some are going to disagree...either way it doesn't matter.

if you were happy at 5dimes, i suggest trying betjamaica.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 07:54 PM   #29
20Four7
 
20Four7's Avatar
Joined: 04-08-07
Posts: 2,753
 
Default

Quote:
Originally Posted by sportwetten View Post
Of course, i would like to receive money back,

He was taking a shot and got told to go Fvck himself. The bet got accepted so it stands.... One minute after 6 and he wants to void the losing wager? Hell they probably hadn't even done the anthem yet. Give me a break.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 08:32 PM   #30
pico
USC ml
 
pico's Avatar
Joined: 04-05-07
Posts: 20,914
 
Default

i think he edited the email. i don't really beleive a top rated sports book can be that rude. i asked plenty of stupid questions to the greek and pinnacle in the past, but they always gave me polite responses. even at sportsbook.com, they were pretty polite.

i think we're not hearing the whole story here...or 5dime is run by a prick.
__________________
话说天下大势,分久必合,合久必分。

钱 錢 argent Geld soldi お金 돈 dinheiro деньги dinero เงิน כסף, ממון raha λεφτά pengar danh từ
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 09:39 PM   #31
Dark Horse
 
Dark Horse's Avatar
Joined: 12-14-05
Posts: 8,403
 
Default

Quote:
Originally Posted by picoman View Post
i think he edited the email. i don't really beleive a top rated sports book can be that rude. i asked plenty of stupid questions to the greek and pinnacle in the past, but they always gave me polite responses. even at sportsbook.com, they were pretty polite.

i think we're not hearing the whole story here...or 5dime is run by a prick.

Tony thinks he's god (his words, not mine). He's even come in here to apologize; sort of. Doesn't mean he's not honest. Just easily irritated with an overblown ego.
__________________
EMBRACE RISK
DIGITAL LUCK
In less than three weeks MLB matches the number of games of an entire NFL season.

Last edited by Dark Horse; 09-02-07 at 09:42 PM..
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 09:40 PM   #32
flyingillini
From the 93110
 
flyingillini's Avatar
Joined: 12-06-06
Posts: 8,491
 
Default

ha ha go cry somewhere else what a homo
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 09:47 PM   #33
Dark Horse
 
Dark Horse's Avatar
Joined: 12-14-05
Posts: 8,403
 
Default

I don't know him, but I could see Tony being more honest than most people. At least he doesn't sugarcoat his words, without telling you what he really thinks. Is it good PR? Nope. But you won't have to worry about two-faced political statements or hidden motives.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 10:30 PM   #34
Doug
 
Doug's Avatar
Joined: 08-10-05
Posts: 2,299
 
Default

It's not a regular clerk, but the owner as stated, so he can be rude.

I've talked to him, he's fair, but also the top man, so he can do what he wants.

5D is one of only about 5 books I'd trust.
__________________
You Only Need Two Tools In Life - Wd-40 And Duct Tape. If It Doesn't Move And Should, Use The Wd-40. If It Shouldn't Move And Does, Use The Duct Tape.
Reply With Quote Multi-Quote This Message Quick reply to this message
Old 09-02-07, 10:48 PM   #35
tacomax
SBR Problem Poster 2007-08
 
tacomax's Avatar
Joined: 08-10-05
Posts: 7,383
 
Default

There should be a "Best of Tony" thread on here dedicated to "God".

Here's a good thread to start off with.

My horror with 5dimes.com !!!

Perhaps Tony should sponsor an SBR award every year for the most piss-poor, rude and generally incompetent CS department in the offshore industry.
__________________
Quote:
Originally Posted by BuddyBear View Post
I'd probably most likely chose Pags to jack off too.
Quote:
Originally Posted by curious View Post
taco is not a troll, he is a bubonic plague bacteria.
Reply With Quote Multi-Quote This Message Quick reply to this message
Reply

Thread Tools
Display Modes



All times are GMT -5. The time now is 12:36 AM.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33