[robmpink]

I took them up on a $100 for $100 promo. I lost it and made another deposit. I go to call it in and get a recorded message that customer service is closed at 9:00 PM EST. That is weak.

[Santo]

There was a thread at TheRX about slow withdrawals earlier, but it seems it was deemed contrary to their business plan ;-)

[patswin]

There was a thread at TheRX about slow withdrawals earlier, but it seems it was deemed contrary to their business plan ;-)

yeah santo that was my thread and now its gone?

I wasn't trashing them or anything just trying to warn other posters that withdrawls are taking a while....i've been waiting 6 weeks for their DC and was told it will be another 1 to 2 weeks. Was wondering if anyone else was having problems too. Can't believe they deleted it?

[robmpink]

I signed up with them yesterday and a lady named Debby told me ** withdrawls are made same day. I deposited with **. I haven't made a withdrawl, but if I do, I hope the information isn't bullshit.
Christ, Bookmaker said they do ** withdrawls, but it could take 5 days. This sucks, but at least they are honest.

[freebie]

There was a thread at TheRX about slow withdrawals earlier, but it seems it was deemed contrary to their business plan ;-)

Guess what?
Mods over at RX deleted the thread.

I tried clicking on the old thread and it said I don't have permission to view.
I then refresh the page only to find that it has been deleted.

Those RX mods are something.

[Bill Dozer]

I took them up on a $100 for $100 promo. I lost it and made another deposit. I go to call it in and get a recorded message that customer service is closed at 9:00 PM EST. That is weak.

Yea it is. It's the time of year for the phones and livechat to be manned 24 hours.

The Tradewinds group has been around since the beginning and is financially very strong. They want to build a big post-up presence and are reading all the feedback and discussing it with the mgt. team. What the RX doesn't realize is that they aren't doing Justbet or their readers any favors. Justbet wants to see this. I wouldn't be surprised if they have a night staff on beginning next week in large part because of your opinions.

[tacomax]

Can't believe they deleted it?

Well I can. TheRX have a habit of deleting any threads which put their sponsors in a bad light. With more honest books like JustBet it isn't too bad but when it's the likes of Sportsbook and SBG then that just stinks. As Bill said, deleting threads doesn't help anyone. For the crap books, it just gives them a licence to carry on with what they have been doing. For the more honest books, it stops them seeing the customer feedback and make efforts to improve their business. In either case, it's bad for the players and bad for the industry.