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  1. #1

    Default customer care, lol

    http://www.sportsbookreview.com/Play...rtsbook=5Dimes

    I was lurking through the players review of 5dimes and what a beauty I found... 2nd from the top
    Never mind whether the player's case was legit or not, the manager's killing me. If he treats his customers like that I'm glad I'm not working for him, lol

    samples:
    Tony: i want to void your bet, pay you, and be rid of you Tony: i'm the boss, and i don't want you as a customer any longer

    Igor: I want to take away my money. When I shall receive them? Tony: good, we'll be glad to be rid of you

    Tony: We're glad to be rid of you, go bother someone else.

    BTW 5dimes kicked out this Igor guy but paid him and that counts
    Last edited by szlem; 08-20-05 at 06:28 AM.

    SBR Founder Join Date: 8/16/2005


  2. #2

    Default

    I do not play any any books that the clerks think there tough guys and if I do I just pull money out and downgrade them

    SBR Founder Join Date: 7/20/2005


  3. #3

    Default

    I don't understand this behavior, cs is so imperative to the longevity to any business. Its how you get referrals, keep customers and earn a positive reputation!

    SBR Founder Join Date: 8/10/2005


  4. #4

    Default

    You always get jerkoffs at sportsbooks from time to time

    SBR Founder Join Date: 7/20/2005


  5. #5

    Default

    is it coincidence or manager "tony" from this chat and GM Tony Williams is the same person?

    SBR Founder Join Date: 8/16/2005


  6. #6

    Default

    Could be the same if they are short staffed

    SBR Founder Join Date: 7/20/2005


  7. #7
    shari91's Avatar Moderator
    Join Date: 02-23-10
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    Default

    Tony's been pulling this crap for 5 years?

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  8. #8

    Default

    Tony is a jerk-off. Their CS, on the other hand, haven't been hard to deal with.

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