How is WSEX customer service?

dogman · 07-16-2007, 08:24 PM

Want to join there. I know they are a good book, but how is their customer service. E-mailed them a question, said they would get back to me but didn't. Tried their chat twice but both times no reply. No big deal, just curious.

JBC77 · 07-16-2007, 09:30 PM

I would consider matchbook instead.

jjgold · 07-17-2007, 07:03 AM

Matchbook as far as low juice would be a better choice

WSEX has top flight staff working there, actually you do need both for foots and baskets

Pareto · 07-17-2007, 01:05 PM

I have only good things to say about WSEX. I once made an error and accidently bet the opposite of my intention. I contacted live chat, who told me I had to contact them by phone. I called and the bet was cancelled and he made the correct bet for me instead.

Lucas · 07-17-2007, 01:49 PM

I can only confirm what Vilfredo Pareto is saying. I had the best experience with them incl. cancelling but few days ago i was trying to withdraw some small money (2.5K), it took them 5 days and their CS obviously did not know what is going on or they told me BSs.

vanzack · 07-17-2007, 03:12 PM

WSEX and Matchbook are the best out there right now.

pags11 · 07-17-2007, 10:25 PM

my experience with wsex CS has been excellent...

the_fredrik · 07-18-2007, 05:32 AM

Their CS is very bad in my experience (out of 3 email they have answered 0. Live chat I get disconnected >50% because no one is there) but they have always paid me.