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Go Back   Sports Handicapping, Betting & Picks - SBR Forum > Sports Betting, Sportsbooks & General Discussion > Players Talk

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Old 07-16-2007, 08:24 PM   #1 (permalink)
dogman
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Default How is WSEX customer service?

Want to join there. I know they are a good book, but how is their customer service. E-mailed them a question, said they would get back to me but didn't. Tried their chat twice but both times no reply. No big deal, just curious.
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Old 07-16-2007, 09:30 PM   #2 (permalink)
JBC77
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I would consider matchbook instead.
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Old 07-17-2007, 07:03 AM   #3 (permalink)
jjgold
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Matchbook as far as low juice would be a better choice

WSEX has top flight staff working there, actually you do need both for foots and baskets
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Old 07-17-2007, 01:05 PM   #4 (permalink)
Pareto
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I have only good things to say about WSEX. I once made an error and accidently bet the opposite of my intention. I contacted live chat, who told me I had to contact them by phone. I called and the bet was cancelled and he made the correct bet for me instead.
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Old 07-17-2007, 01:49 PM   #5 (permalink)
Lucas
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I can only confirm what Vilfredo Pareto is saying. I had the best experience with them incl. cancelling but few days ago i was trying to withdraw some small money (2.5K), it took them 5 days and their CS obviously did not know what is going on or they told me BSs.
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Old 07-17-2007, 03:12 PM   #6 (permalink)
vanzack
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WSEX and Matchbook are the best out there right now.
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Old 07-17-2007, 10:25 PM   #7 (permalink)
pags11
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my experience with wsex CS has been excellent...
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Old 07-18-2007, 05:32 AM   #8 (permalink)
the_fredrik
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Their CS is very bad in my experience (out of 3 email they have answered 0. Live chat I get disconnected >50% because no one is there) but they have always paid me.
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