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  1. #1

    Default How is WSEX customer service?

    Want to join there. I know they are a good book, but how is their customer service. E-mailed them a question, said they would get back to me but didn't. Tried their chat twice but both times no reply. No big deal, just curious.

    SBR Founder Join Date: 11/28/2005


  2. #2

  3. #3

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    Matchbook as far as low juice would be a better choice

    WSEX has top flight staff working there, actually you do need both for foots and baskets

    SBR Founder Join Date: 7/20/2005


  4. #4

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    I have only good things to say about WSEX. I once made an error and accidently bet the opposite of my intention. I contacted live chat, who told me I had to contact them by phone. I called and the bet was cancelled and he made the correct bet for me instead.
    90pts

    SBR POKER TOURNEY10th Place 5/29/2012

    8,450

    SBR POKER TOP 100

    48th Place 11/1/2011


  5. #5

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    I can only confirm what Vilfredo Pareto is saying. I had the best experience with them incl. cancelling but few days ago i was trying to withdraw some small money (2.5K), it took them 5 days and their CS obviously did not know what is going on or they told me BSs.

    SBR Founder Join Date: 12/20/2005


  6. #6

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    WSEX and Matchbook are the best out there right now.

  7. #7

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    my experience with wsex CS has been excellent...

    SBR Founder Join Date: 8/18/2005


  8. #8

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    Their CS is very bad in my experience (out of 3 email they have answered 0. Live chat I get disconnected >50% because no one is there) but they have always paid me.

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