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Old 07-04-2007, 02:37 PM   #1 (permalink)
jackpot
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Default Won progressive pot on BetOnUSA

At the urging of Bill I am going to keep a running post of my dealings with BetOnUSA. I was unaware of this SBR site and did not realize the issues with them. I had an account from them for about 3 years now. I have not used my account in a while and the other night decided to goof around.

I deposited some money and hit played some horses then messed around in the casino. I then luckily hit a progressive pot for over 100,000.

I was asked to send in a Affidavit, and Photo for a press release before they will release my money. Here is the other catch as of June 12th the most you can withdrawal is 2500 at a time. And you only get one free one a month, any subsequent withdrawals have a surcharge on them.

I contacted support and they said I can do 2 a day but will see penalties.

The casino support has been very active in returning emails etc. The BetOnUsa people did inform me of a slight delay - about 2 weeks for payments.

I tried to send in my picture and affidavit and it was bounced back to me.

Other than the bounced email everything so far has been smooth. I am going to retry to send it now.

I will keep this up to date and report good or bad what I find out.
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Old 07-04-2007, 02:41 PM   #2 (permalink)
BatemanPatrickl
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Good luck man and congrats on your win. These online casinos and books need to wise up and PAY the winners. The companies could easily grow each year if they provided decent customer service and paid people.
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Old 07-04-2007, 03:30 PM   #3 (permalink)
JBC77
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I would try to take out as much, as fast as I can, screw the fees......eat em'.

Best of luck to you.
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Old 07-04-2007, 05:35 PM   #4 (permalink)
jackpot
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Agreed.

Just received an email stating they received my documentation and are awaiting confirmation that everything is good.

In the mean time I put in 2 requests for a withdrawal.

So far so good. So hopefully in 20 some days I'll have all the withdrawal requests in.
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Old 07-04-2007, 07:08 PM   #5 (permalink)
SBR_John
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Quote:
Originally Posted by JBC77 View Post
I would try to take out as much, as fast as I can, screw the fees......eat em'.

Best of luck to you.
Me too.

In this climate I would do the same with an A+ book as well.

Congrads on the big score!
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Old 07-04-2007, 07:36 PM   #6 (permalink)
isetcap
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Progressive jackpots rarely go unpaid. In fact, I have NEVER come across a case where someone did not receive their money. You can certainly expect to have your name publicized though.
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Old 07-04-2007, 07:55 PM   #7 (permalink)
jackpot
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Quote:
Originally Posted by isetcap View Post
Progressive jackpots rarely go unpaid. In fact, I have NEVER come across a case where someone did not receive their money. You can certainly expect to have your name publicized though.
Am I still under the same withdrawal rules? It appears so.

I don't have a problem with my name being publicized if that's what it takes- I'll just make sure I claim the money.
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Old 07-05-2007, 04:50 PM   #8 (permalink)
jackpot
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Well I did a live support just now to see if the answers changed.

I have been on chat with this person for about 15 minutes and they keep asking me to hold. I was then told that since it is taking a while that a supervisor will email me ASAP (with in 24 hours)

I will report back when an email is received with any news.

Thanks.
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Old 07-05-2007, 05:22 PM   #9 (permalink)
BrentCrude
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Default Wow,great win for you and congratulations but bad news for sportsbook.com withdrawals

This will be a good barometer to see if sportsbook.com pays you in prompt fashion and doesn't jerk you around with multi mini withdrawals with fees attached.If they do pay you fast it lends credibility to all of us who are owed $$$$ by them where they gave us the excuse that it's not a lack of cash but a lack of a bank processor as to why the slow-no pays are happening.Personally in my opinion it would be a tremendous blunder on their behalf if they don't turn your good fortune into a public relations statement that they are legitimate by telling about your win that you had no problems getting paid fast.

Maybe the bad news would be that they now have 100K less to pay 100 people a thousand bucks each that they are owed.hehe!
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Old 07-05-2007, 05:36 PM   #10 (permalink)
jackpot
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Well I was originally told to make 2 requests a day, and continue to do so. However the live support said maybe I should wait.

I have 6 requests in currently but think it's lame that I have to keep doing this. I am eagerly looking forward to the response from support.

eta: 115 people

Last edited by jackpot : 07-06-2007 at 03:53 PM.
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Old 07-05-2007, 08:24 PM   #11 (permalink)
Hoja Verdes
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uhhhh....115 thousand DOLLARS?

holy sh1t, congrats.
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Old 07-06-2007, 09:52 AM   #12 (permalink)
jackpot
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Still no word, so I put in 2 withdrawal requests.

It hasn't been 24 hours yet so I'm not upset, just keeping this as a running "diary". They were very proactive the first 2 days but now I don't get any responses. I'll wait until tomorrow and then call if I don't hear anything back.
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Old 07-06-2007, 10:40 AM   #13 (permalink)
JBC77
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So after a week you will have 14 withdrawal requests put in?

Sure would be nice if they didn't make you jump through hoops like a circus animal.
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Old 07-06-2007, 10:44 AM   #14 (permalink)
jackpot
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Quote:
Originally Posted by JBC77 View Post
So after a week you will have 14 withdrawal requests put in?

Sure would be nice if they didn't make you jump through hoops like a circus animal.
Yep. Just going by what the first person told me.

I haven't heard anything for 2 days now so I keep doing it.

I figured I be better off putting them in then it sitting there doing nothing
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Old 07-06-2007, 04:46 PM   #15 (permalink)
jackpot
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Well it's been 24 hours and still no response.

I would just like someone to confirm my question from there.

In the meantime I submitted 2 more requests.

It's not the process that bothers me too much because I mean I am having a "good problem". I just want some response that everything looks good, don't see how it wouldn't I did everything they asked. I understand it's only been 5 days since winning but would have expected a reply to my last question by now.

I'll wait a couple days before I check with them again.

Hopefully if things go as they said I should see my first payment in a week or so. I understand that may not happen but I am not passing judgment yet, just informing.
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Old 07-06-2007, 05:20 PM   #16 (permalink)
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i requested 2,500 june 6,nothing yet
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Old 07-06-2007, 05:31 PM   #17 (permalink)
degenerate#1
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Don't they have an online chat?