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Old 02-09-10, 11:37 AM   #1
HotStreak
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Default My recent experience with EZ Street Sports

I recently won a $100 free play in a contest on another site. After completing the 2x rollover I requested a cashout( Max cash out was 200) of $199

Here is a copy of the e-mail from support.

Hello JOHN,

Greetings from Easystreetsports.com!

We currently have a withdrawal request of $199, 00. Right now the request is on hold due to the fact that when you sign up, you deposited $100 and received a 60%, plus $50 cash with a 9x rollover; so, in order to withdrawal you must risk a total of $3090, and as of today, your total volume is $693.

Also you have received several free plays in the account; therefore, you must also cover the rollover for those free plays.

Please do not hesitate to contact us via phone, chat or email if you have any questions or concerns, or for your convenience simply reply to this email.

Best Regards,

Dan
EasyStreetSports
cs@easystreetsports.com
Phone: 1-888-810-4321
Fax: 1-866-903-4638




So 3090 in rollover on my $100 deposit with $110 bonus that I lost all of back in September. 200 in rollover on my first $100 free play prize that I lost all of in October. 200 in rollover on my second $100 freeplay prize that I lost all of in December. 600 in rollover on my $300 Beat the Streak prize which I lost all of in January. 200 in rollover on my latest $100 free play of which I completed the rollover and ran to the current $199.


As I said I will present an honest report of my experience with them. It looks like even though I lost my initial deposit and sign up bonus, and I lost all of my previous free plays, I am still responsible for completing rollovers for things that have nothing to do with my current balance.

Not one penny of this balance has a single dollar from any of the previous awards. They were all lost to zero.

Looks like I will be trying to put around 4000 in action on my 33 dollars in cash I won from my last $100 free play in order to request the maximum prize of $200. Should be fun. I will post my picks daily as we countdown to cash out.
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Old 02-09-10, 11:45 AM   #2
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This is not "normal" for a book to employ................in all honesty, that is extremely classless of them.

..........and here I was thinking of depositing with them, thanks for the heads-up.

These are threads I love and what I come to SBR for.


FH
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Old 02-09-10, 11:47 AM   #3
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Quote:
Originally Posted by Fishhead View Post
This is not "normal" for a book to employ................in all honesty, that is extremely classless of them.

..........and here I was thinking of depositing with them, thanks for the heads-up.

These are threads I love and what I come to SBR for.


FH


Surprised me too.
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Old 02-09-10, 11:48 AM   #4
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wow never heard of that book before , but from what you are telling they should be avoided,


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Old 02-09-10, 11:51 AM   #5
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C rating by SBR
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Old 02-09-10, 11:58 AM   #6
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Total bullshit from ez street sports!
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Old 02-09-10, 12:01 PM   #7
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What I love is Dan having an exact total for the rollover I am required to put in from some sign up bonus months ago that I busted out, and then adding in the additional sentence telling me I also had free play prizes from before that I am required to meet rollover for, without having a total for them.

That by the way sentence(" you also received numerous other free play prizes that you must meet rollover on") was more like a phuk you, than anything informative.
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Old 02-09-10, 01:27 PM   #8
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I will likely reply to their e-mail later today with this


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Old 02-09-10, 01:32 PM   #9
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I saw that forum. They never pay people for contest. If they do its a ball buster first. I read somewhere where they ripped a poster off for $1,000. I would not go near that book or forum
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Old 02-09-10, 01:37 PM   #10
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deposit 100 and rollover 3k, ahhh bunch of crooks.
i guess its better to not take a bonus sometimes...
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Old 02-09-10, 05:05 PM   #11
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Update.


Hi John, I would really like to apologize for the misunderstanding with the rollover situation, it was an honest mistake in the calculation process and we are sorry for the inconvenience.

The withdrawal it is been processed today, and you will be able to collect the money tomorrow, and as soon as we have the sender name and location, we will email you the information.

Best Regards,

Dan
EasyStreetSports
cs@easystreetsports.com
Phone: 1-888-810-4321
Fax: 1-866-903-4638
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Old 02-09-10, 05:14 PM   #12
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So, I guess somebody was drunk in the office.
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Old 02-11-10, 12:17 PM   #13
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Some progress. Copied from a thread at Rx




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Old 02-11-10, 02:40 PM   #14
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I have been paid.

I also received a PM from B-man of Easy Street, expressing his apologies, and stressing the fact that this single incident is not indicative of how they do business. For my troubles, as a token of goodwill, should I choose to give Easy Street another try, he credited my account with a $100 free play with 3x rollover. He admitted their mistake. Apology accepted.

I would like to thank the Rx, in particular SportSavant for any efforts that led to the positive resolution of this problem.

I appreciate the various forum regulars who were quick to call "bull" on the way things were proceeding.

In the end, with Easy Street's public statement that all rollover ends when the account busts out to zero, things are better already.

Last edited by HotStreak; 02-11-10 at 02:44 PM.
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Old 02-11-10, 02:51 PM   #15
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Quote:
Originally Posted by HotStreak View Post
Update. Hi John, I would really like to apologize for the misunderstanding with the rollover situation, it was an honest mistake in the calculation process and we are sorry for the inconvenience. The withdrawal it is been processed today, and you will be able to collect the money tomorrow, and as soon as we have the sender name and location, we will email you the information. Best Regards, Dan EasyStreetSports cs@easystreetsports.com Phone: 1-888-810-4321 Fax: 1-866-903-4638
This sounds bad. I'm not sure what kind of "calculation error" would cause a sportsbook to ask a player to rollover funds on a balance he already lost.

Glad you were paid.
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Old 02-11-10, 02:52 PM   #16
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cool stuff. I think they paid you because you made it public though..did they pay those other guys at that forum?
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