[Mark Shark]

I wanted to know if maybe Bill or John could help us?

I have 15.5k in an account with Linesmaker.com and would like to be able to open an account with Linesmaker.co.uk and have them transfer the money across. This way I would then be free to take it out using Neteller or one of many different options available. As I am a non US citizen I am unable to withdraw my money using any means with Linesmaker.com as they do not send DHL checks overseas.

When I contacted Linesmaker this is what they said "Unfortunately, we can not transfer funds from one sportsbook to the other. As you probably saw, we use a completely different platform, and work as independent companies therefore have no method for transferring funds." This maybe true at the moment but why couldn't they work it on the principle that your account is zeroed at Linesmaker.com and your funds are there in Linesmaker.co.uk for you to bet or withdraw at your pleasure. Then when they have a processor in place Linesmaker.com could wire Linesmaker.co.uk the funds required to balance the books. I understand they may be run independently but it would make financial sense for both for this to happen.

Could we please investigate why this isn't happening and if anyone else is in the same boat as me, please ring Customer Service and ask them why they aren't doing this.

[Mark Shark]

This could also work for anyone with a Jazette (Sportsbook) account. C'mon we need to push them as they are doing nothing to help us get our money.

[MonkeyF0cker]

Well if they are truly intending on paying everyone, I'm sure they are working on it. This is under the assumption, of course, that they intend to pay everyone.

[Mark Shark]

Can anyone from SBR tell me if they will look into this tomorrow for me? This would please a large number of your website users.

[magnavox]

What's the deal with Linesmaker.co.uk? Who owns them? Are they legit?

[Mark Shark]

they are the same company just run as two separate ones,

[Mark Shark]

Any Help with this JOHN or BILL?

[magnavox]

So they are owned by Jazzette? Why is it that they offer full banking options and, say, sports.com does not?

[Santo]

I don't think Linesmaker.co.uk are owned by Jazette, I think that Linesmaker own one of the Jazette franchises, and the .co.uk site uses different lines/software, apparently from the same people as USDBet.

So it's two different franchises by the same owners/backers.

[Mark Shark]

Do you know of any book that has a link on their front page to another book? On Linesmaker.co.uk there is a link up the top of the page that takes you to Linesmaker.com. Surely they wouldn't do this unless they were owned by the same people. Yes they are run as different companies but they have the same owner.

Could you imagine Pinn advertising 5 Dimes????
NO I don't think so.

[The Genius]

I have $$$ with them, does this mean I will never get a payout?

[Bill Dozer]

Both sites are owned by Mike, the webamster/url controller. It looks like he might have set up the UK site with Futurebet so he had a place to target non-US players or maybe he was stuck in his contract with Jazette. There isn't anything Jazette can do. If we can reach Mike directly he might be able to zero out one account and add it to his other book. We can try to email him, which is the only contact info we have.

[magnavox]

So how would you rate linesmaker.co.uk, Bill?

[Mark Shark]

Originally Posted by magnavox

So how would you rate linesmaker.co.uk, Bill?

I would be interested to know that as well Bill.

PLEASE do your best to contact Mike for us as it really isn't fair what is happening to us. No possible means for withdrawal whilst others seem to be getting their money everyday. It would make good financial sense to move us as I for one would not withdraw everything but continue to bet with some of my funds. He will then lose the headache he is receiving from all of us complaining about no withdrawal option for non-US residents.

THANKS BILL
YOU ARE DOING A GREAT JOB

[Mark Shark]

Were you able to get in contact with Mike, Bill?
Or has any other administrator got any further information for us.

[Bill Dozer]

Originally Posted by magnavox

So how would you rate linesmaker.co.uk, Bill?

We have .uk as D+ as we do the .com. A futurebet/dgn book will likely be capped at D+ as long as Futurebet is failing to pay so many. Their poker dgn network took a big hit with the loss of full tilt. PSR estimates they owe over a million to one site's poker players.


If it was me, I would probably stay with Jazette's side or maybe split the balance up.

No word from Mike yet and there is no one else who can address this since it involves his external interest. I am not even sure if Mike checks CS emails these days but will keep trying.

[Mark Shark]

Thanks Bill for looking into that for us. I think as soon as I get my money from Linesmaker.com I will give both the flick until they fix up their processor issues. I haven't joined .co.uk but thought it might be a way for us to Neteller our money out of there.

Your time is very much appreciated by all of us.

[Jazzette_Employe]

Hi Mark,

Rest assured that your frustration is understood regarding this issue. Unfortunatley a transfer between the two accounts, however, simply isn't plausible. We operate using completely different financial processors (With us on EFS of course) and so it is not possible to initiate a transfer on our end. The best bet here would be, as Bill pointed out, contact Mike, the webamster. I can't promise that there's anything he could do but it's worth a shot, eh?

Otherwise there is an alternative. Your funds are 100% safe for the moment. The restrictions in place regarding our check processors means that these may not be sent outside of the US right now. This is quite unfortunate an incident. However, rest assured that we are working hard to reinstate regular mail check withdrawals along with Bank-Wire and further withdrawal methods. We would hope to have these up and running in the quite near future and once this occurs you may withdraw your funds as you wish.

Please check on site regularly for further updates regading this.

Once again we apologize most profusely for any inconvenience caused by these issues.

Best Regards,

X

[BatemanPatrickl]

Originally Posted by Jazzette_Employe

Hi Mark,

Rest assured that your frustration is understood regarding this issue. Unfortunatley a transfer between the two accounts, however, simply isn't plausible. We operate using completely different financial processors (With us on EFS of course) and so it is not possible to initiate a transfer on our end. The best bet here would be, as Bill pointed out, contact Mike, the webamster. I can't promise that there's anything he could do but it's worth a shot, eh?

Otherwise there is an alternative. Your funds are 100% safe for the moment. The restrictions in place regarding our check processors means that these may not be sent outside of the US right now. This is quite unfortunate an incident. However, rest assured that we are working hard to reinstate regular mail check withdrawals along with Bank-Wire and further withdrawal methods. We would hope to have these up and running in the quite near future and once this occurs you may withdraw your funds as you wish.

Please check on site regularly for further updates regading this.

Once again we apologize most profusely for any inconvenience caused by these issues.

Best Regards,

X

UMMM...100% SAFE FOR THE MOMENT. I FEEL GOOD ABOUT THAT. That's like telling a cancer patient, "You are not going to die, for the moment..."

[Jazzette_Employe]

Originally Posted by BatemanPatrickl

UMMM...100% SAFE FOR THE MOMENT. I FEEL GOOD ABOUT THAT. That's like telling a cancer patient, "You are not going to die, for the moment..."

What was intended is that his funds are completely safe with us. There is simply no means of us sending them right now. They will remain either pending as a withdrawal (Should he have requested this) or within his gaming account. He may request this as a check via regular mail when this method is reinstated in July.

[BatemanPatrickl]

Originally Posted by Jazzette_Employe

What was intended is that his funds are completely safe with us. There is simply no means of us sending them right now. They will remain either pending as a withdrawal (Should he have requested this) or within his gaming account. He may request this as a check via regular mail when this method is reinstated in July.

Why can't he get his money today via check?

[Jazzette_Employe]

Originally Posted by BatemanPatrickl

Why can't he get his money today via check?

Our current processors are unable to send check withdrawals outside of the US. We are working to provide this option in the very near future and this should be up and running in July.

We apologize for any inconvenience caused.

[BatemanPatrickl]

Originally Posted by Jazzette_Employe

Our current processors are unable to send check withdrawals outside of the US. We are working to provide this option in the very near future and this should be up and running in July.

We apologize for any inconvenience caused.

Bottom line:

You owe someone money, pay them. If it takes months, give them interest.

[Santo]

To bring it full circle, why can't you offer Neteller for international customers, who continue to utilize neteller just about everywhere else.

[halix]

Originally Posted by Santo

To bring it full circle, why can't you offer Neteller for international customers, who continue to utilize neteller just about everywhere else.

Or Moneybookers...
or Click2Pay...

Why are you not able to send (courier) checks a the moment to your non-US customers, specifically to your European clients?

Does it have to do with your financial processor....or the courier service (which seems to be DHL...)?

Why were you not able to send bank wires to your non-US customers, when that option was available from March til May?


Another frustrated European customer...

[BatemanPatrickl]

Originally Posted by halix

Or Moneybookers...
or Click2Pay...

Why are you not able to send (courier) checks a the moment to your non-US customers, specifically to your European clients?

Does it have to do with your financial processor....or the courier service (which seems to be DHL...)?

Why were you not able to send bank wires to your non-US customers, when that option was available from March til May?


Another frustrated European customer...

Your withdrawal has not hit the que yet, please wait, please wait...

Don't expect an intelligent answer.

[Jazzette_Employe]

Originally Posted by BatemanPatrickl

Your withdrawal has not hit the que yet, please wait, please wait...

Don't expect an intelligent answer.

Quite disrespectful considering I am here of free will.

I don't get paid for being here and am simply attempting to clarify these issues for our customers.

[Jazzette_Employe]

Originally Posted by BatemanPatrickl

Bottom line:

You owe someone money, pay them. If it takes months, give them interest.

We will pay all customers whom either have funds in their gaming account, which have not been expended, or have requested a withdrawal. That is a promise.

We simply require some time to do so as based on the logistics of our current processor it is not possible to send funds outside of the US. We are working to provide alternative methods.

Please bear with us. Apologies for the obvious inconvenience.

[BatemanPatrickl]

Originally Posted by Jazzette_Employe

You're being somewhat ignorant regarding these issues. Fair enough if you don't want to listen to my responses - don't. But don't pollute throughout the forum. It's quite disrespectful considering I am here of free will.

I don't get paid for being here and am simply attempting to clarify these issues for our customers.

Cry me a river. Your company owes people money so pay up. Don't come in here and expect us to shower compliments on you. I am not getting paid either...not getting paid by SPORTSBOOK.com.

[Jazzette_Employe]

Originally Posted by Santo

To bring it full circle, why can't you offer Neteller for international customers, who continue to utilize neteller just about everywhere else.

Due to NETeller's decision to withdraw from the US Market we were forced to sever our relationship with them as means of financial transfer. You may find further information regarding this through the following link:

http://www.neteller-group.com/press/en/124.htm

Unfortunately it is not possible for us to offer this service legally due to the fact that we have US customers. While a solution would be to restrict this service to Non-US customers, this is not legally feasible.

We apologize should this cause inconvenience.

[BatemanPatrickl]

"We apologize should this cause inconvenience."

Show me the money.

[Jazzette_Employe]

Originally Posted by halix

Or Moneybookers...
or Click2Pay...

Why are you not able to send (courier) checks a the moment to your non-US customers, specifically to your European clients?

Does it have to do with your financial processor....or the courier service (which seems to be DHL...)?

Why were you not able to send bank wires to your non-US customers, when that option was available from March til May?


Another frustrated European customer...

Hi Halix,

Our financial processor is unable to process withdrawals for sending outside of the US. The logistics simply do not permit for this at the moment. This is quite unfortunate and has caused us problems of late in our inability to send funds to non-US customers at the moment.

Rest assured, however, that alternative methods will be offered again shortly. We apologize for the temporary loss of withdrawal methods. Bank-wire should be offered once again soon to all customers and regular mail checks will be available for request from July.

We are in talks with other organizations in terms of aquiring alternative withdrawal methods such as those listed though I cannot confirm further information regarding this. Please check on site for updates.

Once again we apologize most sincerely for any inconvenience caused.

[BatemanPatrickl]

Originally Posted by Jazzette_Employe

Hi Halix,

Our financial processor is unable to process withdrawals for sending outside of the US. The logistics simply do not permit for this at the moment. This is quite unfortunate and has caused us problems of late in our inability to send funds to non-US customers at the moment.

Rest assured, however, that alternative methods will be offered again shortly. We apologize for the temporary loss of withdrawal methods. Bank-wire should be offered once again soon to all customers and regular mail checks will be available for request from July.

We are in talks with other organizations in terms of aquiring alternative withdrawal methods such as those listed though I cannot confirm further information regarding this. Please check on site for updates.

Once again we apologize most sincerely for any inconvenience caused.

"Once again we apologize most sincerely for any inconvenience caused."

Show me the money.

[halix]

Originally Posted by Jazzette_Employe

Hi Halix,

Our financial processor is unable to process withdrawals for sending outside of the US. The logistics simply do not permit for this at the moment. This is quite unfortunate and has caused us problems of late in our inability to send funds to non-US customers at the moment.

Rest assured, however, that alternative methods will be offered again shortly. We apologize for the temporary loss of withdrawal methods. Bank-wire should be offered once again soon to all customers and regular mail checks will be available for request from July.

We are in talks with other organizations in terms of aquiring alternative withdrawal methods such as those listed though I cannot confirm further information regarding this. Please check on site for updates.

Once again we apologize most sincerely for any inconvenience caused.

While you are obviously able to pay your US customers via check / courier check (albeit slowly).....,

you were NOT able to send a single regular/snailmail check to any non-US customer in over 4 months?

you were NOT able to send any courier check to a non-US customer in >4 months?

you were NOT able to keep Neteller for your non-US customers? (why are Mansion, Matchbook, WSEX, Greek, Canbet, Pinny and a lot of other sportsbooks able to separate between US and non-US customers - and are able to pay their non-US clients via Neteller?)

you were NOT able to get a business relation within >4 months with one of the alternative payment providers (Moneybookers, C2P) to pay your non-US customers?

[Jazzette_Employe]

Originally Posted by halix

While you are obviously able to pay your US customers via check / courier check (albeit slowly).....,

you were NOT able to send a single regular/snailmail check to any non-US customer in over 4 months?

you were NOT able to send any courier check to a non-US customer in >4 months?

you were NOT able to keep Neteller for your non-US customers? (why are Mansion, Matchbook, WSEX, Greek, Canbet, Pinny and a lot of other sportsbooks able to separate between US and non-US customers - and are able to pay their non-US clients via Neteller?)

you were NOT able to get a business relation within >4 months with one of the alternative payment providers (Moneybookers, C2P) to pay your non-US customers?

Obviously there have been serious problems in the case of provision of funds to Non-US customers. We were processing these until quite recently with the temporary removal of regular mail withdrawals. We did in fact send several hundred withdrawals via this method to Non-US customers - and these have been received to my knowledge though there were, quite unfortunately, several still pending by the time we lost this method of withdrawal.

For that we apologize most profusely. Rest assured that we are doing our utmost to have this method reinstated just as soon as possible with the development of further (more convenient) methods of withdrawal for our Non-US customers.