[knicknut]

Just got back from a 3 week vacation, checked on my accounts, saw my Bodog account was $0.

Incredulously went to the transaction log, apparently my account played poker on May 27, losing everything I had (quickly), depositing $200 via a credit card, and losing that, too.

WTF. No one has my account info, and I hadn't logged into my account since May 23. Fortunately none of my bigger accounts on other sites were hacked into--changed my passwords there.

Just talked to them, their official stance is "because someone properly entered your username and password, you are responsible for any activity that takes place on your account, whether you authorized it or not."

Unofficially, they told me apparently the same computer logged on to 5 different accounts that day, and they gave me the names of the owners of the other accounts to ask if I heard of them, and I don't know any of the 4 other names he mentioned. Apparently none of those other 4, though, have registered a complaint since that day 2 weeks ago. And the credit card deposit was made through a bank I am not affiliated with. Hopefully they can get some info off of that (although it's probably a stolen card, too).

So one would think they should be able to track this down, but even if they do you never know if they'll give me my money back. And this is Bodog we're talking about, here. We'll see...

Anyone else have something similar happen at Bodog? Searches revealed nothing.

[LargeMouthBass]

What I want to know is... how the hell did the hacker deposit $200 to your account with a stolen credit card?

[LGBoots]

I would say you were a victim of 'Chip Dumping'

Should be pretty easy for BoDog to find out what player you 'lost' to at Poker & get your cash back.

But then nothing is ever that simple at Sportsbooks Hope you get your cash back.

[knicknut]

Originally Posted by LargeMouthBass

What I want to know is... how the hell did the hacker deposit $200 to your account with a stolen credit card?

That's what I want to know. I said "you mean you didn't check the name on the credit card to see if it was affiliated with my account?" They said they'd have to run a search on that info over the next few days.

[Bill Dozer]

Knick,

This one sound like it will be pretty easy to figure out. Are they investigating right now? They are probably looking at where the other account holders are located, if they have even signed on to like accounts before, or if their names are close together on an alphabetical list.

Would this happen to have been an account that originated at a different book like Bowmans or WWTS? We have seen issues with RichCoast or BOS accounts where the player used the same password.

Did you use a wireless router? If the accounts holders are located in close proximity, it could have been a hacker.

Did you use the same password at other sportsbooks?

[BigBollocks]

Bill hit the nail right on the head knick (as he just about always does). Not only do some of these sites run off with your money, they then find your account number/username at other sites and if you happen to use the same password they hack on and lose all of your money to one of their players. Sort of a double screw on you so to speak. Be sure to vary your passwords folks.

Sorry about this knick. If you don't get re-imbursed you can take a little bit of solace in knowing Slowdog wouldn't have paid you out for months anyways...

[pico]

Originally Posted by BigBollocks

Bill hit the nail right on the head knick (as he just about always does). Not only do some of these sites run off with your money, they then find your account number/username at other sites and if you happen to use the same password they hack on and lose all of your money to one of their players. Sort of a double screw on you so to speak. Be sure to vary your passwords folks.

Sorry about this knick. If you don't get re-imbursed you can take a little bit of solace in knowing Slowdog wouldn't have paid you out for months anyways...

i was just on bodog last night (losing considerable amount on the mets)...i was looking at their withdraw page...on there, they said it takes about 20 business days for the checks to arrive...20 days!!! that is a month. even when you win money at bodg, to wait 20 days to get your moeny is way way too long.

oh yeah, thanks for the heads up, having different passwords is pretty important. also don't give out your login names to other sites willy nilly. i guess that is why most sportsbooks have pretty hard to remember login names.

[knicknut]

Yeah, it was a similar password to other sites. (It isn't anymore--changed all my remaining accounts.) They're currently "investigating," so hopefully it's not hard to figure out, as you say.

I think WWTS and Bowman's both got merged into that account, so that could be why, too. Thank god they got it with 3 figures in the account, not 5 figures like it's been in the past.

Because it was a relatively small account (you would think if they were pros they wouldn't bother with a relatively small hit with the risk of getting caught) hopefully these guys are amateurs and Bodog can uncover it.

[pico]

Originally Posted by knicknut

Yeah, it was a similar password to other sites. (It isn't anymore--changed all my remaining accounts.) They're currently "investigating," so hopefully it's not hard to figure out, as you say.

I think WWTS and Bowman's both got merged into that account, so that could be why, too. Thank god they got it with 3 figures in the account, not 5 figures like it's been in the past.

Because it was a relatively small account (you would think if they were pros they wouldn't bother with a relatively small hit with the risk of getting caught) hopefully these guys are amateurs and Bodog can uncover it.

hope you get your money back. these online places really need to invest some money and resources on their security...both the people and the software. the other time when i opened up an account, the sportsbook email me the login with my password...that is a really stupid security **** up. and when i call up the customer service, they want to know my password too...that is another security hole. usually, they should verify the information asking other things...not your password. i am not going to mention the name of the sportsbook, but they're the ones that are giving me all sorts of little hassles lately.

[Bill Dozer]

Originally Posted by knicknut

Yeah, it was a similar password to other sites. (It isn't anymore--changed all my remaining accounts.) They're currently "investigating," so hopefully it's not hard to figure out, as you say.

I think WWTS and Bowman's both got merged into that account, so that could be why, too. Thank god they got it with 3 figures in the account, not 5 figures like it's been in the past.

Because it was a relatively small account (you would think if they were pros they wouldn't bother with a relatively small hit with the risk of getting caught) hopefully these guys are amateurs and Bodog can uncover it.

Yea, I'm surprised CRIS didnt require all players to change their passwords after they got bailed out. But, when they give you free money, it's hard to complain they didn't send the reminder. Obviously RichCoast and BOS couldn't be trusted.

Good adivce in this thread... Make sure all passwords are different and if a book does bail you out or for some reason services the account, we are still responsibile for the PW.

There have been players who complained that their accounts were hacked after using their posting handles or actual names as the password. It would be nice to let others know this since it is hardly the book's fault but in doing so it would tell the public what the PW is at other books and general accounts.

[marc]

More likely than not, someone bought a databse witha list of bodog account numbers and passwords, and your was one of the names on that list.

Was your bodog account created before or after bodog took over bowmans and wwts. Anytime one booktakes over another the way bodog took over bowmans and wwts you have to be sure to change your account details. There is always one employee who grabs a copy of the database, sells it to someone else. Now they you hvae an account at bodog, so they just call bodog, ask for your new account number, and take all of your money. Happens way to often, becuase the books don't take responsibility.

[Dark Horse]

A security breach on five accounts, with access to any amounts that were in those accounts?!

Please downgrade Bodog until this thing is resolved. We don't know what was in those accounts, nor does it matter. At present, this book should be considered unsafe.

(wasn't aware of the other Bodog thread, also questioning its high rating)

[aggie]

i had my rich coast account emptied (poker play) after it was moved to cris. it happened around this time last year when AK posted on OGD their database. cris did not even respond to my query...

[hitbitritz]

Originally Posted by knicknut

Just got back from a 3 week vacation, checked on my accounts, saw my Bodog account was $0.

Incredulously went to the transaction log, apparently my account played poker on May 27, losing everything I had (quickly), depositing $200 via a credit card, and losing that, too.

WTF. No one has my account info, and I hadn't logged into my account since May 23. Fortunately none of my bigger accounts on other sites were hacked into--changed my passwords there.

Just talked to them, their official stance is "because someone properly entered your username and password, you are responsible for any activity that takes place on your account, whether you authorized it or not."

Unofficially, they told me apparently the same computer logged on to 5 different accounts that day, and they gave me the names of the owners of the other accounts to ask if I heard of them, and I don't know any of the 4 other names he mentioned. Apparently none of those other 4, though, have registered a complaint since that day 2 weeks ago. And the credit card deposit was made through a bank I am not affiliated with. Hopefully they can get some info off of that (although it's probably a stolen card, too).

So one would think they should be able to track this down, but even if they do you never know if they'll give me my money back. And this is Bodog we're talking about, here. We'll see...

Anyone else have something similar happen at Bodog? Searches revealed nothing.

dude you want your fuxin money back? if they dont give it all back - dispute every transaction you've ever done with them. the bank won't question you.

[knicknut]

Originally Posted by hitbitritz

dude you want your fuxin money back? if they dont give it all back - dispute every transaction you've ever done with them. the bank won't question you.

Yeah, that'll work

Especially since I've only deposited via Neteller

[hitbitritz]

i was just trying to help you, and will stop now. thanks.

[knicknut]

Well, they said they would get back to me within a day or two and at most 72 hours. It's been over 100 hours, so I've sent them another e-mail and will be following up with a call soon. I knew this would be like pulling teeth.

[blatt1]

Damn, things like this are really starting to scare me and franky also piss me off.

[knicknut]

What the hell. They say not only do I lose my whole balance, but I'm liable for all the fraudulent charges made to my account?

Thank you for your patience while we investigated the unauthorized
activity claim within your bodog account. Our investigation has been
completed, and we have found no malicious activity in your account. We
have concluded no forms of chip dumping, nor fraudulent activity on the
computer used within your account.

As you have stated the credit card used was not your own, we have voided
the associated transaction(s). As per our Player Agreement, specifically
article 14a which states:

"A Player accepts all responsibility for any wager placed from Player's
confidential account whether placed by Player or not, provided the
correct Account Number and Password are received by Bodog. Specifically,
the Player accepts all responsibility for any transactions placed on
their Account by anyone else that received the confidential login
information from the Player, whether voluntarily or otherwise."

Due to the voiding of purchases, this has left your account in the
negative balance of $225 which we ask you kindly repurchase at your
convenience. Please understand, these funds were lost to legitimate
players on the poker tables, and out of respect to all players we cannot
offer refunds or deductions based on any losses incurred in your bodog
account.

Unfortunately, I can't just dump the account and never play there again--I have $500 in pending futures there. But by reporting the illegal activity they're demanding $225 more dollars from me? This is unacceptable. They're too stupid to figure out how to apprehend someone when a computer logged on to 5 different accounts illegally, and they're trying to make me pay for the mistake.

[Bill Dozer]

Knick,

I can understand the stance that if your details were obtained by a third party the charges would stand. But they still need to provide a report on who accessed the account (from what servers and locations).

I'm also confused by the $225 issue. Apparently they assume the card will be charged back or are going to credit the card to avoid a charge back and hold the account holder responsible. That doesn't make much sense if they processed a purchase from a card with a name that didn't match the one on the account. You can forward this email to Assistance@SportsbookReview.com and we will discuss with mgt.

[MaxDemo]

He posted the same thread at therx.com and one of the mods pulled up an old post from a few months back about this poster....very interesting...


02-28-2007, 11:49 PM #2
knicknut
RX Junior

Join Date: Oct 2006
Location: USA
Posts: 87




--------------------------------------------------------------------------------
NO. Suffering at one place is not worth it just to consolidate your poker and sports.

Bodog is worthless now that they have no bottomless deposit bonus. Terrible juice, late lines, not many lines (no totals/ML for most CBB).

Further, they've had trouble paying and recently lied to me about a payout--I requested a check by courier, didn't receive it for a week, asked them, they said they sent it by USPS since they don't do courier after I requested it (when my address doesn't get USPS). Now, 2 weeks after that, they told me they're now doing it via WU, so they were actually lying to me the whole time about sending it out via USPS.

Also, on a superbowl prop they tried to freeroll me by putting up bad terms, then declaring my bet no action when it actually won. (Got it fixed by wil, but still sleazy.)

Use PokerStars for poker, matchbook for sports.



http://www.therxforum.com/showthread.php?t=491697


I hope its ok to post this...sorry if its not. Just delete my post if it is...THX

[knicknut]

Thanks, Bill. I know my situation doesn't look great but I appreciate anything you can do to make sure a decision is reached justly and fairly.

[knicknut]

Yes, Max, and as I posted there:

I dislike what they've done lately with not paying people. That one post I made was right after they had pulled a bait and switch on me and they had tried to screw me on a prop (which Wil saved me on). I got paid and everything was OK. I haven't mentioned them outside that post and the prop issue.

I keep a (relatively) small balance there to jump on their soft entertainment, stock, and long term sports props where I find value. Certainly not a negligible amount of money, though. I mean I don't love the place and I don't trust them with a large balance (this issue proves my point), but I felt keeping a small balance there for props was worth the risk. No problem diversifying your money, even at a place you don't like, if they have a unique offering.

I haven't place a wager there since March, when I placed about 10 MLB season-long props (which have obviously not settled).

Yeah, I don't like the place, but that shouldn't change the issue at hand.

[MaxDemo]

If you disliked the place so much...why do you continue to play there??

[knicknut]

Originally Posted by MaxDemo

If you disliked the place so much...why do you continue to play there??

Originally Posted by knicknut

I felt keeping a small balance there for props was worth the risk. No problem diversifying your money, even at a place you don't like, if they have a unique offering.

As I said, I hardly use the place anymore. I kept money there for props that don't appear on other sites. My whole post answers that question. After the issues I stopped placing day-to-day bets there and withdrew a majority of my balance.