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Originally Posted by manitobashadow
I read in another forum that someone said MONEYBOOKERS only mails out withdrawls(cheques) out to Canada. I dont know if that is an accurate statement. Any expereinces?
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Signed up with Moneybookers last week. So far thumbs down when compared to Neteller. Requested test wire withdrawal and test cheque for small amounts. Still haven't received them yet. Will update if I receive them. Your bank will probably charge you a fee for receiving incoming wires from Moneybookers (+MnyBkr's fee). Bank fee is somewhere around $10-$15. Neteller EFT's back to your account were free. Deposits to Neteller via EFT's were free. Deposits to Moneybookers using your bank account will probably cost $30-42 depending on the bank.
Greatest obstacle to overcome when using Moneybookers is their 90 day transaction limit. My current limit is $10000 U.S. Don't know know what happens if you use up that limit. I know you won't be able to send funds to merchants but does it also mean you won't be able to withdraw till the 90 day window is up? Neteller had no limits as far as I know.
Moneybookers has no e-mail address. You have to login and use their message centre. Response time is 7 days to no reponse sometimes. No live chat. No toll free number customer service. Customer service is really bad. You have to play e-mail tag when you have a problem using their message centre which is awful. Really bad at answering questions in any sort of timely manner at all. All phone numbers listed are long distance to Britain.
If a new e-wallet emerges that has no limits and good customer service (e-mail, live chat, toll-free), I am dumping Moneybookers so fast. Internal wire transfers for countries in the European Union are dirt cheap, but for Canadians wire transfers are expensive as hell to deposit and withdrawal.