[Justin7]

I spoke with a Adam, a payment processing supervisor.

Several batches of payments were "misprocessed", and this has been a cause of problems for a lot of people waiting for payments since February. Payments are normally "executed" or "denied", but these were put in limbo. BetUS states that their payment processor has not always communicated well with them, which led to the current slow-pays.

Players who request withdrawals today should not have problems. They have Echeck, moneygram and Western Union (no bank wires) available, and players should not expect more than a 3-5 day delay.

For the players whose payouts were "lost": BetUs is working to fix this. I didn't receive a timeline, but I will work with these players and BetUS to resolve these problems.

[LargeMouthBass]

Thanks Justin, sounds like typical bullshit to me. Hopefully, I'm wrong.

[cwsulzba]

I talked to Herman and he said something about a contract dispute with Fed-Ex, and he said that the checks were all returned to them and they had to redopsit those checks into thier bank and thus it put a delay on those payouts and now current payouts...

[Doug]

Translation:

Our business model is dependant on deposits exceeding withdrawal requests, unfortunately at this time withdrawal requests far exceed deposits, until this trend reverses itself there is little we can do to make payment to you in a timely manner.

[Justin7]

We can test it pretty easily. Someone make a withdrawal request today, and see if you get your money within a week.

[jschmit]

Justin--thanks for your help. My payout was indicated as "paid" on Monday, so I will let you know when it shows up, I have also e-mailed you individually, thanks.

[Justin7]

It is confirmed: BetUS is paying people. I had a complaint where a withdrawal request was made February 16, and the player was paid yesterday.

I'll keep updates here as I find out more.

[SBR_John]

GREAT NEWS! There are a lot of people sweating this one.

[leo2302]

I FINALLY GOT PAID FROM BETUS!!

Now just have to work out my sportbook.com account... that's going to be another headache

but for those of you waiting, I filed a complaint and not sure if that's what did it or they finally got a processor. My withdrawal was made on 2/26 and got paid this morning 3/28

[tblues2005]

leo great news and I wouldn't advise you to do business with BetUs or sportsbooks.com ever again.

[bigboydan]

I'm glad to hear somebody at least received payment from these guys.

[jschmit]

This is driving me crazy. Justin, I was encouraged by your message referencing 3-5 days, I just asked them in a message and they said 15-20 days??? Keep in mind this is after they claimed I had a wrong routing number for a payment from 2/13, basically I have waited 6 weeks now. Any more advice?

[trkwrigh]

justin thanks for your help do you work for betus or just know alot of people at all sportsbooks?

[Justin7]

Jschmit,

Are one of my current complaints? Write me at justin@sportsbookreview.com.

[Actionbrett]

I have a friend who is a rookie in the gambling industry and has funds in betUS, do they allow book to book transfers, if they do; to which books?

[SBR_John]

Originally Posted by Actionbrett

I have a friend who is a rookie in the gambling industry and has funds in betUS, do they allow book to book transfers, if they do; to which books?

None that I know of. No one trusts them.

Books that transfer to each other are normally books rated B- or higher. Keep in mind book transfers involve one book trusting another book.

[Doug]

Has a book ever tried to renege on a transfer, like if Greek ( for example) took a transfer from 3Vig ( for example) then couldn't get the money from 3vig.

Once a book takes in a transfer, its their problem,right ?

[LargeMouthBass]

Great news.

[Challo]

Spoke to the payout department Today. They said if i made another withdrawal today I would be paid in 3 to 5 days, BUT the payment requested from the day after the Super Bowl, will still not be paid for a "few more weeks" . So in other words they will pay current players now, but any player trying to collect from football season will not be paid till all "current" players are paid. This is bullshit, because they know they screwed over all of us from before, that they will only pay new signups, so it makes them look good.

[Dan O]

I requested a payout Feb 13 and Just got paid thanks to Justin on March 28, dan

[bigboydan]

Glad to hear you finally recieved payment for this place.

BTW, Welcome to the SBR forum DanO

[Justin7]

BetUS - do you claim to speak on behalf of BetUS? Please email me at Justin@sportsbookreview.com.

[BetUS CA Agent]

Originally Posted by Justin7

BetUS - do you claim to speak on behalf of BetUS? Please email me at Justin@sportsbookreview.com.

No

[Justin7]

CA Agent -

We appreciate the information you give us. Given your alias, I wanted it to be clear what your relationship is with them.

[LargeMouthBass]

BetUS CA Agent, I hope you can resolve some of the mishaps that's been going around about BetUS not paying.

Anyway, why does it take so long for any of your payout options? You guys charge $35 for FedEx, that should be overnight delivery not one month delivery. Can you tell me your quickest payout option?

And is it normal for your customer service rep to ask for my account and password?

[Al Masters]

I sometimes wonder if some players like the pain and aggrevation associated with slow-paying books.

why would anyone play at BETUS when there are absolutly, unequivocally,countless better (no pun intended) choices out there.

Heres the most important thing you could ever know bout them...YOU MAY NEVER GET PAID AND YOU MAY.

Now why would someone play their?
reason 1) There new to the game didnt know better.
2)Not new to the game but were perhaps inticed by fancy bouses or great numbers,something slightly better then other offers.
3)a bonafide crazy off the hook offer to good to be
true(I'll take a shot attitude).
4)other ugly sites promote them as being great.
With the exception of the moron in reason #3 who knows full well picking winners may not = $$

all others failed in one aspect, before they ever made a single play.
THEY DIDNT DO THERE HOMWORK..
They failed miserably,how is it all you fellas found this forum after the fact.this place must have a 100s of red flags(being polite)on them here. from there rating, history,to others experiences etc.

there are so many things out there that even the sharpest player cant avoid like neteller, problems with cascade,hollywood last year,the american govt on and on.

all this grief you guys are going through, was self imposed, perhaps there is a lesson here,perhaps not

that said i really hope you guys get your money..

[LargeMouthBass]

Originally Posted by Al Masters

I sometimes wonder if some players like the pain and aggrevation associated with slow-paying books.

why would anyone play at BETUS when there are absolutly, unequivocally,countless better (no pun intended) choices out there.

Heres the most important thing you could ever know bout them...YOU MAY NEVER GET PAID AND YOU MAY.

Now why would someone play their?
reason 1) There new to the game didnt know better.
2)Not new to the game but were perhaps inticed by fancy bouses or great numbers,something slightly better then other offers.
3)a bonafide crazy off the hook offer to good to be
true(I'll take a shot attitude).
4)other ugly sites promote them as being great.
With the exception of the moron in reason #3 who knows full well picking winners may not = $$

all others failed in one aspect, before they ever made a single play.
THEY DIDNT DO THERE HOMWORK..
They failed miserably,how is it all you fellas found this forum after the fact.this place must have a 100s of red flags(being polite)on them here. from there rating, history,to others experiences etc.

there are so many things out there that even the sharpest player cant avoid like neteller, problems with cascade,hollywood last year,the american govt on and on.

all this grief you guys are going through, was self imposed, perhaps there is a lesson here,perhaps not

that said i really hope you guys get your money..

So what is your point? Why don't you just mind your own business if this matter doesn't concern you.

[douglas]

Hey guys I am a new member but have a big problem with Betus myself.A 4300.00 payout request left my Betus account on 2/15/07 and still has not been paid!!But it shows up in my Betus account on 3/29/07 and now says waiting for debit for the last 5 days.I get the same answers as all of you stated above but I still have 6000.00 in the account not including the 4300.00 they put back in.I want to pull it all out but wonder if I will see either of these amounts.Please advise if there is anything else I can do or is it just a "hope and pray" situation.Thanks

[aceken01]

Thanks for the post BET US CA Agent.

I have 2 four figure payouts from March 9th til Mach 29th. When is that expected to hit my bank account?

Originally Posted by BetUS CA Agent

No not on behalf of them.

Just work here and know some answers.

All payouts up to March 9th have been sent to proccessing and expected to hit accounts next week.

All payouts from March 9th till march 29th are being sent tomorrow.

[Al Masters]

Originally Posted by LargeMouthBass

So what is your point? Why don't you just mind your own business if this matter doesn't concern you.

what's my point duh..

Hey big fish maybe if you'd be a little openminded you'd understand.when there is tons of info on this particular group,one should know not to get involved, and if one does get involved and have poor experiences, that doesnt make them bad people,they made a mistake,hopefully they'll learn.
srry if i was to blunt for your liking i know the truth hurts sometimes.

and by the way if you bet sports, all on here, is all of our buisness.

[douglas]

Hell Justin any ideas?I am trying any angle possible to just get what is mine.I wish I would of seen these write-ups before I joined last summer.Plese help if you can.Thanks

[douglas]

I just got off the phone with Ashley from the payout department and was told they would rather fed-ex me a check but it would be 10 days to get to Fla.Is this another stall tactic or is it legit?let me nnow your oppinion.Thanks

[LargeMouthBass]

Originally Posted by douglas

I just got off the phone with Ashley from the payout department and was told they would rather fed-ex me a check but it would be 10 days to get to Fla.Is this another stall tactic or is it legit?let me nnow your oppinion.Thanks

I know Neteller messed up everything for a lot of people. Just be patient, I do believe they will pay you. It's just a matter of time.

[douglas]

Justin I read over my post and meant to say "Help Justin" not "Hell Justin.I am not that brash and wanted to apologize for any misunderstanding.Thanks

[Justin7]

I spoke with a manager at processing (the same one as earlier). BetUS is being very open with me about the problems they have had, and are actively trying to remedy this. While the ideal solution is to never have had the problem, they are attacking the problems caused by the processor communication issue.

3 more players have received money. I expect 6 more will in the next 10 days. If you aren't getting email updates from me (and you wrote me with your account number), make sure your spam filter will let me through.

You might be frustrated at waiting this long to get your money, but I believe all players will get paid... And I'll be the first to tell you if I think otherwise.