[bigboydan]

I've been hearing from people and there telling me that Cascade has been cold calling them. I have not received a cold call from them yet, and was wondering if anyone else here has recently?

[Justin7]

I received a call tonight!

[ShamsWoof10]

I got one last night and a few times actually.. last night they mentioned playfast.com

[freebie]

DSI and Cris is doing cold calls 2 times a week and Leave a message on voicemail.

[Bill Dozer]

What is the phone offer?

[freebie]

1 786-522-1058

[The HG]

That's bizarre. What are they saying when they call?

[Doug]

What is the phone offer?

Some kind of offer for picking the NCAABB from the round of 16 to the end. It was like one entry for every $200 sent, then a bonus on top of it. It seemed very negoitable. I think you could get a pretty large bonus with a large deposit.

Somebody at RX said they called him at nearly 11pm last night. I don't like the way this looks, so passed it.

[jjgold]

Many books begging for customers

[Halo]

Cascade is the worst I get called 2-3 times a week always when I am doing something. The offered me 50% deposit bonus and some other dumb sh!t. To me it seemed kind of desperate...

[Lucas]

50% deposit bonus and -105?? OMG, rollover was 75??? if not they are done

[Wheell]

Depends on the max bonus.

[katstale]

Definitely been calling. Some guy named Albert referring to another guy named Tony and saying they were under some new management and checks would come from australia. When told they couldn't handle the "action" and questioned abt "delays" etc. they said the were gonna be easing off all of that. Also talked abt new payment processors on the horizon to helpout USA players.

When i was told this, my first reaction was "not another book with a guy named Tony!!!"

[Doug]

The Tony is Tony Marsoni formerly with Casablanca/ Wagerweb.

[ShamsWoof10]

Richard... you guys need to make an appreance once in a while on the board to help your cause...

[Ballpark]

Richard,

I've been trying to contact Cascade regarding the status
of my wagering requirements for quite a while now but with no success. You guys really need to get your act together with your customer service. People are losing confidence in Cascade.

[pokerking]

Casacade is a stiff book so they can offer any bonus they want. I know of someone with a 6 figure balance who was offerred a 20% re-load bonus.

[RickySteve]

Cascade is the Pointbet of American bookies.

[hanco21]

Called me twice in two days.

[pokerking]

Cascade has Ace's Gold written all over it. I think Lenny will try to get as much money in as possible through ridiculous bonus offers and putting up juicy numbers and then he'll just take everybody's money.

[Catsfan]

It's sad to see what has happened to cascade. They were once a top book.

[Justin7]

I called Cascade to check out the terms of their bonus for new accounts:

-105 juice
10% bonus
8x rollover

This, on its face is not unreasonable. If they start offering everyone 50% bonuses (with only 8x rollover), I'd be worried.

There has been a lot of speculation about Cascade. Their official bonus policy shouldn't worry you though.

[Ballpark]

Richard,

I'm a UK customer and I have just requested a payout by Neteller online via your website.
If I have not met my requirements please deduct any bonus and payout fees. At this point in time I just want my money back. Please send the money back to Neteller.
I have also emailed Cascade and PM'd you just to make sure you get this request. Thanks.

[pokerking]

Richard,

Lenny already agreed to mediate this with the shrink. Lenny renegged on the mediation when he didn't like how it was going and he just kept all the money he stole from me. Cascade is a stiff book.

[ShamsWoof10]

This Lenny guy has a realllly bad reputation on here.. I have heard a lot of negative things from a few on here about him and these are not rookies these are people with a lot of posts... I like Richard Jones but this Lenny guy...I dunno...

[pags11]

I got a cold call from them last week...could barely understand the guy...he said he'd email me some info. and never followed up...pretty pathetic...

[Ballpark]

Richard emailed me last night and as promised paid me in full (back to Neteller). Although I wouldn't go as far as recommending Cascade to anyone here (their CS is poor), all I can say is that Richard made good on his word and I thank him for that.

[pokerking]

Pokerking,

I dealt with you personally over at Royal, and have no ill will toward you. But you are using SBR as a vehicle to express your situation, so why not use the powers that be here at this site to assist you to resolve your issue.

Regards,

Richard

I would be happy to let SBR meditate the situation but Lenny refuses to mediate. He agreed to mediate with the Shrink but he backed out of the mediation process when he didn't like how it was going. Let me know if you'll let the Shrink mediate as agreed to or SBR. Lenny is the one who backed out of the mediation process not me.

[Computer]

I requested a 10K Neteller withdraw ( european customer ) and received it today.

[Conando]

Is anyone else having trouble logging in to cascade?
I haven't been able to log in for over a week the site just seems to freeze
They also haven't paid my neteller withdrawals and its been over a month.
Tried a book to book transfer today still waiting on the money

[TexAg001]

Got a call from theese guys tuesday afternoon. The weird thing is that Ive never even deposited any money with them. I must have opened an account back in my bonus whoring days but never got around to funding it.