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  1. #1
    paco
    http://paco.mysbrforum.com/spreadsheet/
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    Join Date: 05-07-09
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    Thumbs down BetPhoenix has the WORSE LIVE CHAT REPS!

    i tried to open account via live chat wanting to ask the benefits and such and they took 15 mins to answer then she disconnected me. Tried again and same thing. TOTAL WASTE OF A BOOK

  2. #2

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    Had nothing but success with them.
    1392pts

    TOP SPORTSBOOK
    WINNER
    05/26/2012

    6515pts

    TOP SPORTSBOOK
    WINNER
    5/23/2012

    225pts

    SBR POKER TOURNEY4th Place 5/28/2012

    7,375

    SBR POKER TOP 100

    58th Place 11/1/2011

    1877pts

    TOP SPORTSBOOK
    WINNER
    05/21/2012


  3. #3

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    Don't they have nickel juice? I was thinking of opening an account there.

  4. #4

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    usually they are very good

    do you remember the name of the agent you talked to?

  5. #5
    paco
    http://paco.mysbrforum.com/spreadsheet/
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    Default

    Quote Originally Posted by Chi_archie View Post
    usually they are very good do you remember the name of the agent you talked to?
    both were girl names, i think the 1st one was Patricia

  6. #6

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    I think you mean "worst". Maybe they didn't want to waste time with an immigrant who can't comprehend the language?

  7. #7

  8. #8

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    I would not open an account live chat myself

    seems quicker on the phone

    I open up online anyways

    only call for deposit info..not chasing bonuses

  9. #9

  10. #10

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    I noticed that after 10 PM it seems they shut the place down or something.

  11. #11

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    I have found them to be decent.. Try getting someone at BetJamaica though. First of all it takes twenty attempts to get someone, and when you finally do they like to type as slow as they can just to annoy you.

  12. #12

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    I like Pheonix..got a shitload of gambling options and pay out fast as fuk

  13. #13

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    Yea same thing happened to me yesterday Paco. I then called got transferred and disconnected...had to repeat process

  14. #14

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    shooter, start power posting so you can blow 25 pts during the games in the casino

  15. #15

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    cynthia is a bit slow but these guys are taking forever to hang up cbb totals
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/21/2012

    1519pts

    TOP SPORTSBOOK
    WINNER
    5/23/2012

    1037pts

    TOP SPORTSBOOK
    WINNER
    05/26/2012

    400pts

    SBR POKER TOURNEY1st Place 5/25/2012

    6,490

    SBR POKER TOP 100

    73rd Place 11/1/2011


  16. #16

  17. #17
    paco
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    Default

    Quote Originally Posted by NEP Dynasty View Post
    Just signed up there.
    good luck with that

  18. #18

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    Quote Originally Posted by poker_dummy101 View Post
    shooter, start power posting so you can blow 25 pts during the games in the casino
    25 on black

  19. #19

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    They're usually quick to repond to my email........only used "live chat" with them once or twice and don't remember any problems.......

  20. #20

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    Quote Originally Posted by keyboarding View Post
    I think you mean "worst". Maybe they didn't want to waste time with an immigrant who can't comprehend the language?
    What is the problem with this guy.

    He Hates anyone that is not the same race as him, or speaks the same way as him.

    You are not alone in this world men Chill Out!!

  21. #21

  22. #22

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    Hot and Cold experience with them. I used live chat to basically get paid, they gave me ** info and everything without even hearing there voice which is perfect. On the other hand, I asked the lady did they offer ******** deposit and she said no and they had never offered them which is totally incorrect because I have deposited via ******** before. They are hot and cold not horrible but not the greatest.

  23. #23

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    Quote Originally Posted by acarmelo1 View Post
    What is the problem with this guy.

    He Hates anyone that is not the same race as him, or speaks the same way as him.

    You are not alone in this world men Chill Out!!
    You don't know what race I am and if by "speaks the same way" you mean English, then yes, generally I find the butchering of English offensive. There's a difference between laziness and stupidity, guess which one you fall under?

  24. #24

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    Quote Originally Posted by paco View Post
    i tried to open account via live chat wanting to ask the benefits and such and they took 15 mins to answer then she disconnected me. Tried again and same thing. TOTAL WASTE OF A BOOK
    Use email or msg Richard on here.

  25. #25

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    paco , have a rep call you on the phone

    SBR Founder Join Date: 10/30/2005


  26. #26
    paco
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    Default

    No need, I will not open account there. 1st impression was nothing less of garbage

  27. #27

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    Just sign up and they'll call you if you don't deposit.
    Gives you all the time in the world to ask questions.

  28. #28

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    After one bet they take away your -105 lines. You would be better using your money to play online slots than trying to deposit into this busto book.

  29. #29

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    I've found their live chat reps to be very friendly and accommodating.

  30. #30

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    Quote Originally Posted by FadeDreadlocks View Post
    After one bet they take away your -105 lines. You would be better using your money to play online slots than trying to deposit into this busto book.
    Yup

  31. #31

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    I have never had a problem as of yet. They sure have seen to straighten out the errors in their new version on teasers which was very helpful.

  32. #32

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    Quote Originally Posted by paco View Post
    No need, I will not open account there. 1st impression was nothing less of garbage
    We all know what Paco means. It means he did sign up, and he's just throwing us off and confuse us.... Jinx!

  33. #33

  34. #34

  35. #35

    Default

    They are nice and betphoenix is a good book, it just seems that you speak to some reps on the phone and then you speak to somebody in the chat and they tell you two different things. It's like they are unsure of a lot of their terms.
    150pts

    SBR POKER TOURNEY7th Place 5/29/2012


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