[ScottRose]

Hi All,
My name is Scott Rose (our family name was Rosenstein but my dad changed it so we didn't sound too Jewish), and I have been an avid horseracing fan my entire life. I grew up right next to Saratoga, New York, and have been hooked since I was a kid. Anyways, I have played at numerous sites across the web, and have never played somewhere more corrupt and rude than 5Dimes.
I signed up at 5Dimes because of their 10% bonus on wins. I can't tell you how bad their horse software is, but that is not my primary bone to pick. Several times I have had races thrown out because they don't meet the DRF (Daily Racing Form) starting times, even though they are often ten minutes until post and the website took my wager. That's no problem so long as it is a consistent rule. Here's where it gets ugly...I go to look at my past bets last week, and almost every single bet I had made was past the DRF starting post time! Do you think they refunded my money on the losses? Of course not....
So I call up customer service, and this lady was absolutely clueless. No matter, she is a customer service representative and so I just ask to speak to a manager. A man named Omarr answers the phone, and I tell him that I have no problem that his software takes bets up until the posttime but kicks out the races later if they didn't meet the DRF starting time, just so long as he does it for ALL bets. This sounds like a joke, but he told me that sometimes they go on DRF times and sometimes they go on true starting times. I then ask him if they do it based on how the book made out collectively on that particular race, or if they just do it to every person's bet individually? I then ask for the book head, and he tells me the book head won't be in for a couple of weeks as he is usually out of the country, and that he doesn't want "cheating mother****ers" like me around anyways.
I have never heard of anything like this, and then to be cheated and be cursed out is too much to take. Again my name is Scott Rose and you can ask 5Dimes for my account history if they'll give it up to you. Basically they take all bets up until post, if the bet loses it stands, but if it wins and didn't match the DRF starting time they manually kick the bet out. Either way you lose. Due to delays and such there can be up to a 15 minute difference, and I prefer to at least know how the odds are shaping up before I bet. Curiously though the software always takes the bets up until post. I hate to think of how many people and how much money they have robbed their customers out of. I have been cheated out of over $500 and although I doubt I'll ever see the money I do hope this issue gets addressed and other people know what they are getting into with this book.. ..

[Relentless]

interested to hear the outcome. 5dimes isnt always the best with some things.

[tacomax]

I wonder if Omar got his customer service training directly from Tony.

Anyway, you're best off emailing SBR with all the details of your issue rather than discussing it on the forum:

assistance@SportsbookReview.com

[louis]

Scott,

Noone posts their real name to this forum. You may want to be careful doing that. You should give it to SBR in a private email and they wil investigate.

[jjgold]

Any real horse players are not betting offshore, the software is all pure garbage, too many rules and ZERO regulation. I have never made a horse bet offshore and never will.

I use legal American Shops

[ScottRose]

Thanks guys, I'll try e-mailing sbr assistance directly. I used my real name just so that the moderators would know who I am if they could somehow get in contact with 5Dimes, but in retrospect I can see what you are saying Louis.

JJ I know a great deal of handicappers who are playing online, as it saves in gas mileage, driving time, and not to mention you have a larger variety of track selections online anyways (plus you can gamble in your underwear). Plus sites like YouBet, XpressBet, etc, are actually legal and based in the US.

I still can't believe that 5Dimes does what they do. How can an "A" book accept wagers up until the real post but choose to count the bet based on whether you win or not is beyond me?

[Dark Horse]

Second bad 5Dimes story in a short while. The first one was resolved with the help of SBR. Good luck.

I don't bet the ponies myself, so couldn't tell you about the quality of software, but I knew a very good horse lady who won at the Greek.

[jjgold]

5 Dimes is a C book at best

Scotty........I mean most real horseplayers do not play at ounregulated offshore books with caps on payouts, they play at places like brisbet and youbet that are legal in the usa.

[Wild Reet]

Except eccentrics like myself who bet mainly small-pool local tracks and need the off-shore booking and rebates to make significant coinage.

Give eHorse a try. I beat them for five years and they never pulled the shit that 5Dimes did.

[jjgold]

Ehorse is way better than 5 dimes.

not even in the same league

[Bill Dozer]

Hi Scott,

I don't think we have anything from you yet. I'm confident we will have more info for you after inquiring. A lot of books have race rules that allow them to cancel bets that are within a certain amount of time of the race actually going off. Official race time isn't recorded until after the event. It's a completely different set of rules that wouldn't work with sports. We need to find out the exact reason for canceling.

Any clerks using that kind of language should be shown the door IMO. All that does is keep books from being viewed as legitimate businesses.

[gym rat]

I'm an avid boxing better and had a similar experience with 5 Dimes. They allowed Bets to be taken all day on a prop that could of easily been cancelled before start time. Instead they wait until after the fight to grade it as a no action saying the line was inaccurate. I can guarantee you if that prop had been a loss and not a win, This unscrupulous book would have taken the money. They also tried to steal some cash from my account when they updated their software and user name initials 10 months to a year ago. Other than these two isolated instances, they have been fair.

[jjgold]

If you bet horses with offshore books you have to be some idiot

[Bill Dozer]

Originally Posted by gym rat

I'm an avid boxing better and had a similar experience with 5 Dimes. They allowed Bets to be taken all day on a prop that could of easily been cancelled before start time. Instead they wait until after the fight to grade it as a no action saying the line was inaccurate. I can guarantee you if that prop had been a loss and not a win, This unscrupulous book would have taken the money. They also tried to steal some cash from my account when they updated their software and user name initials 10 months to a year ago. Other than these two isolated instances, they have been fair.

Gym Rat,

Share the details on the boxing bet?

[louis]

Scott, let me also tell you that 5 dimes is generally a very reputable sportsbook - widely considered in the top 10 out of the thousands that are out there.

They did not become a big successful sportsbook by ripping people off.

I think that 5 dimes will resolve the issue with you.

[fiveteamer]

jj, I play ponies at pinnacle.

Am I an idiot?

Tony does not have respect for horseplayers.

[$$POOLCRAZY$$$$]

bet da 3 horse in da 8th race at belmont big bro!!

[$$POOLCRAZY$$$$]

no wait!!

[$$POOLCRAZY$$$$]

its da 4 horse in da 7th race.. yaya dats it bro!!lay it in bro!!

[Cloak & Dagger]

lol.....book the losers and call the winners "no action"

you got to love books that operate like that

[jjgold]

I advise never ever play ponies offshore as they are not legal nor equipped with software that is hooked right into the totes. Offshore books can claim no action when you win where legal usa shops cannot if the bet is accepted.

Please never ever make a horse bet offshore because you will be burned.

[yahoonino]

Originally Posted by jjgold

I advise never ever play ponies offshore as they are not legal nor equipped with software that is hooked right into the totes. Offshore books can claim no action when you win where legal usa shops cannot if the bet is accepted.

Please never ever make a horse bet offshore because you will be burned.

jj is right ,,,whe got twinspire,,,,youbet,,, tvg here in usa,,, why would you bet horse offshore,,,,,,

[yahoonino]

i made that mistake long time a go with wsex,,,they shout you down with 7 minute to post,,,if the race track is a little behind on time ,,,you are f,,,,,,

[yahoonino]

never again i bet horses with on off shore book,,,,

[brock]

Originally Posted by jjgold

If you bet horses with offshore books you have to be some idiot

I'm a fuc$lng idiot. Just bet a tri two hours after leaving my
local track at a offshore sportsbook Saturday. I win $2077.60
but get capped at 600-1. I lost $1477.60 by leaving my local
early to go home and bet.

[helicopter23]

Bookmaker is very good with horses, so far. They also offer max payouts on the bigger tracks.

[ritehook]

Originally Posted by jjgold

If you bet horses with offshore books you have to be some idiot

That was not true with Pinnacle Coach. Great place, I nailed them with some big racing hits and always got paid, via Neteller.

Of course, for us Americans, treated like children. all that seems so long ago and far away . . . [[[sigh . . .]]]

[ritehook]

Originally Posted by jjgold

I advise never ever play ponies offshore as they are not legal nor equipped with software that is hooked right into the totes. Offshore books can claim no action when you win where legal usa shops cannot if the bet is accepted.

Please never ever make a horse bet offshore because you will be burned.

This is just not true, JJ. Some books, maybe. Most, even tho not Pinny, won't. If A or B.

I also am convinced that shops that geta ton of suspicious action do lay off at the track, via the legal online US racing sites.

[picantel]

Originally Posted by helicopter23

Bookmaker is very good with horses, so far. They also offer max payouts on the bigger tracks.

You must be joking. Their horse department is the biggest scam out there. Play at youbet.com or a legal site and be safe. Bookmaker hahaha wtf.

[helicopter23]

Originally Posted by picantel

You must be joking. Their horse department is the biggest scam out there. Play at youbet.com or a legal site and be safe. Bookmaker hahaha wtf.

Why?

[$$POOLCRAZY$$$$]

cant win on dem stoopid pony's anyhoot!! Last time I was up bettin at the track was like 10 years ago..frig dat bs,bet ur roll on sum stoner runnin wit dat pigskin..it takes longer for the game to be over then a race..i figure u get ur $$'s worth wit a football bet..3-3.5 hours vs. 1 min..hmmmmmmmm yea it lasts longer!!

[natrass]

Originally Posted by $$POOLCRAZY$$$$

cant win on dem stoopid pony's anyhoot!! Last time I was up bettin at the track was like 10 years ago..frig dat bs,bet ur roll on sum stoner runnin wit dat pigskin..it takes longer for the game to be over then a race..i figure u get ur $$'s worth wit a football bet..3-3.5 hours vs. 1 min..hmmmmmmmm yea it lasts longer!!

Anyone bothered to read his jibberish? Something about gambling probably Id guess.

[purecarnagge]

I know horse racing isn't big as it use to be or as big as Football or other sports, but...if this is true, this is out right stealing from players. This should kill 5 dimes rating if this is proven to be true.

[johnnystud]

5 dimes bonus program sucks also.

They are not a top sportsbook however I would play with them if the top 10 wasn't around.