[knicknut]

I hate to break out a new thread, but I don't remember anyone saying that Cascade successfully paid them.

I made a withdrawal request about 15 days ago using the online form, when there was no message on their website about delays.

Not hearing anything for 5 days, I called in a withdrawal request. They acted like they had never received the online form, but confirmed my withdrawal eligibility and "processed it." This was 10 days ago, and there was still no message on the website.

A couple days later, "7 to 10 day delays" were reported on the website, much like BetCRIS's messages.

Today was day 11, so I decided I'd call. While checking the site to see if my account had been debited yet, I see "15 to 25 day delays."

Since they seem to be increasing the delay message with the number of days the message is up, I'm wondering--is anyone getting paid? Did the people who Lenny "straightened out" when Bill suggested we call him get paid? (I tried to call Lenny, but the person who answered refused to put me through to him and sent me to CSR when she heard it was about a payout.)

I'm getting really worried here. Can Bill or someone shed light on this?

[bigboydan]

I was speaking with a gentlemen just last night. He told me he spoke with Lenny a day or so ago.

Lenny told him that his book-to-book transfer to matchbook should have been taken care of already, and he will follow it up today with a phone call today. Since this gentlemen I'm conversing with is out of town till Thursday on business, I won't know anything farther till on this matter till maybe Friday to find out if the funds were actually transfered or not.

[Bill Dozer]

Originally Posted by knicknut

I hate to break out a new thread, but I don't remember anyone saying that Cascade successfully paid them.

I made a withdrawal request about 15 days ago using the online form, when there was no message on their website about delays.

Not hearing anything for 5 days, I called in a withdrawal request. They acted like they had never received the online form, but confirmed my withdrawal eligibility and "processed it." This was 10 days ago, and there was still no message on the website.

A couple days later, "7 to 10 day delays" were reported on the website, much like BetCRIS's messages.

Today was day 11, so I decided I'd call. While checking the site to see if my account had been debited yet, I see "15 to 25 day delays."

Since they seem to be increasing the delay message with the number of days the message is up, I'm wondering--is anyone getting paid? Did the people who Lenny "straightened out" when Bill suggested we call him get paid? (I tried to call Lenny, but the person who answered refused to put me through to him and sent me to CSR when she heard it was about a payout.)

I'm getting really worried here. Can Bill or someone shed light on this?

Checks are still trickling out and some players have been accommodated with b2b transfers. New processor options are going to be reviewed next week.

[BigDog]

The crooks have never paid me! Lenny would lie to his mom,don't ever believe anything that sorry fvck says!

[pokerking]

Originally Posted by BigDog

The crooks have never paid me! Lenny would lie to his mom,don't ever believe anything that sorry fvck says!

I've had the same experience as you BigDog.

[Bill Dozer]

Originally Posted by BigDog

The crooks have never paid me! Lenny would lie to his mom,don't ever believe anything that sorry fvck says!

BD,
Share the story or you are going to force the mods to move the name-calling to private.

[Doug]

I got a transfer on Sunday.

[knicknut]

Originally Posted by Doug

I got a transfer on Sunday.

Of those they offer transfers to, who requires the least rollover? I'm pretty much done with online betting (just want to get everything out of there for now!), so if getting it to another book first, giving them a little action, and just getting out of there is faster than waiting on Cascade, is there anywhere you would suggest? (This is to anyone, not just Doug.) Feel free to PM with suggestions. Thanks.

[JELLYBEAN]

Ihave a zillion Lenny horror stories. The b2b xfers are only being done because cascade may luckily have a balance at one of those books. It's gonna get worse..believe me. The worst part is that he has these forums sucking his ass. The are worse then him. If i had money there i'd call 50 times a day. FWIW he pays guys who have connections first and the rest he could give a shit about. It's truly sad.

[Bill Dozer]

So you received your payout since the 23rd?

Originally Posted by JELLYBEAN

Does the new stand alone status affect your rating. Is my money safe? I am sure alot of others cannot take another hit. These last couple of weeks have given me alot of stress. Money in NT cant get it out. Lost some in BOS. Took hits years ago on Aces,alladin,blue marlin......I can't take another hit. It may cause me to get on a plane and handle things myself. I don't want to hear the words..standup,honorable..etc... I want to know one thing...Without there backer is my money still safe.

[katstale]

Originally Posted by Bill Dozer

Checks are still trickling out and some players have been accommodated with b2b transfers. New processor options are going to be reviewed next week.

I would like to know which books they will currently accept b2b?! CS told me abt a week ago that they were not currently doing b2b. Enlighten please!

[bigboydan]

Originally Posted by katstale

I would like to know which books they will currently accept b2b?! CS told me abt a week ago that they were not currently doing b2b. Enlighten please!

From what I understood as of about 2 weeks ago. They do book-to-book transfer with Pinny,Jazz, and Matchbook.

[ronald]

Cascade paid me in under 5 minutes to neteller.

[pokerking]

Originally Posted by JELLYBEAN

Ihave a zillion Lenny horror stories. The b2b xfers are only being done because cascade may luckily have a balance at one of those books. It's gonna get worse..believe me. The worst part is that he has these forums sucking his ass. The are worse then him. If i had money there i'd call 50 times a day. FWIW he pays guys who have connections first and the rest he could give a shit about. It's truly sad.

He also goes after the bigger balances. It's a lot easier for Lenny to stiff one account for 100k then 20 accounts for 5k and you get a lot less fallout.

[JELLYBEAN]

Originally Posted by Bill Dozer

So you received your payout since the 23rd?

LOL. I am smart enough not to play there.

[JELLYBEAN]

Originally Posted by bigboydan

From what I understood as of about 2 weeks ago. They do book-to-book transfer with Pinny,Jazz, and Matchbook.

Pinny would NEVER do a xfer with lenny unless he has a positive balance..and that is a FACT.

[JELLYBEAN]

Originally Posted by ronald

Cascade paid me in under 5 minutes to neteller.

good for you..bet it was a very small amount.

[bigboydan]

Originally Posted by bigboydan

From what I understood as of about 2 weeks ago. They do book-to-book transfer with Pinny,Jazz, and Matchbook.

Add 5dimes to the list of books accepting transfers guys. Word is some players were able to move some there pretty quick.

[Bill Dozer]

Originally Posted by JELLYBEAN

LOL. I am smart enough not to play there.

There are enough real players waiting for Cascade payment so we can do without you pretending to be one.

[pokerking]

Originally Posted by Bill Dozer

There are enough real players waiting for Cascade payment so we can do without you pretending to be one.

Bill Dozer,

I can't understand how you can rate Cascade a B when they openly advertise that you can expect to wait a month for a payout and there are numerous stiff complaints about them too.

[JELLYBEAN]

Originally Posted by Bill Dozer

There are enough real players waiting for Cascade payment so we can do without you pretending to be one.

I've been in this biz 20 years.before offshore..don't be a wise ass young punk..these books appease you guys..you don't ever know the real deal....never have..never will

[Bill Dozer]

Originally Posted by JELLYBEAN

I've been in this biz 20 years.before offshore..don't be a wise ass young punk..these books appease you guys..you don't ever know the real deal....never have..never will

That's jolly good. Ya know, in my relatively limited time in "this biz" I don't think I have met a single person who's been in it less than 20 years. For someone in the know you are a bit late. Cascade has been downgraded three times before your first post; that would be the one quoted above where you claimed to have money there? One JJ storyteller per forum please.

Originally Posted by pokerking

Bill Dozer,
I can't understand how you can rate Cascade a B when they openly advertise that you can expect to wait a month for a payout and there are numerous stiff complaints about them too.

PokerKing,
We have spent a few hours talking and you know you have my attention and I offered to hear both sides. But I'm not thrilled with you guys suggesting SBR is aware of "stiff" jobs and won't help etc. I don't buy new tires without something in writing so I have a hard time hearing about business deals with zero reporting. We can't always help players who have disputes over verbal wheel-n-deal bonuses never mind forming a judgment based on weeks of emails and chats. That's not to say that your opinion and feedback isn't appreciated and that we don't get a lot of good info from other sides of the business, but calling SBR out isn't going to get you leverage.

A book in trouble normally puts up a bonus offer while privately telling current customers they can't get their money. The message on Cascade's site looks scary but I give them credit for putting a message up.

I spoke to folks there today. A lot of people are trying to put money through the same pipe. It is going to take them some time. Cascade is working with users and I haven't spoke with a player that hasn't received at least one option for a payout now. These are tough times and it's hard to read the signs as it is.

So guys... share your story. Been in the industry 20 yrs and know what's up? Enlighten us. Don't try to scare by saying you are a slow-paid player. Feel a business deal went bad? Share what happened. Dispute as a webmaster? Tell the players waiting for their post up about it. The title of this board is Players Talk.

[Santo]

I've been trying to get them to remove money they've already paid me from my account for 3 weeks now. It's not a massive amount, but I can't even consider re-upping there whilst it's there, as it would cause all sorts of problems in the future.

If they want me to keep it as a gift they just need to tell me ;o)

(For the record, I think I was paid by Old Cascade's Neteller, then balance got moved over to new Cascade)

[knicknut]

Originally Posted by Bill Dozer

Cascade is working with users and I haven't spoke with a player that hasn't received at least one option for a payout now.

Sorry, what do you mean by this? Are you including potential b2b transfers (that may or may not be going through?)

Also, no one so far in this thread has reported getting cash from Cascade. You've reported trickling checks, but I hope someone who actually received one of those checks chimes in soon.

[Bill Dozer]

Yes Knick. I sent you a PM yesterday about transferring to 5Dimes.

Santo,
That's a new one. PM me your acct #.

[BigDog]

Sorry Bill,I'll stop the name calling....I have no interest in sharing my story in the forum but I did talk to you about it one time personally and while you did offer your help( I appreciated that) I didn't pursue much farther because the lies just kept coming from Lenny and I felt like after arguing everyday with him for weeks it was just a losing battle....Lenny can kiss my ass

Originally Posted by Bill Dozer

BD,
Share the story or you are going to force the mods to move the name-calling to private.

[degenerate#1]

I got paid today, less than 1 hour in Neteller.

[bigboydan]

Originally Posted by bigboydan

I was speaking with a gentlemen just last night. He told me he spoke with Lenny a day or so ago.

Lenny told him that his book-to-book transfer to matchbook should have been taken care of already, and he will follow it up today with a phone call today. Since this gentlemen I'm conversing with is out of town till Thursday on business, I won't know anything farther till on this matter till maybe Friday to find out if the funds were actually transfered or not.

UPDATED:

There must have been some red tape though, because even after Lenny spoke with Matchbook's manager there was still a bunch of problems. However, I am happy to report this B2B transfer was completed (cascade to matchbook) and confirmed late Friday.

[zandyman]

I received a check from Cascade last week. It took about 14 days total. It hasn't cleared yet. I requested a second check on Jan 29, and my balance still hasn't been updated.

I don't trust Cascade whatsoever. I was told by Lenny (about a week ago) that book-2-book transfers were no longer an option and now I'm reading that several have done them successfully.

[zandyman]

I've heard that Cascade is sending out five checks per day, which means many people still have awhile to wait. Better late than never though, right?

[pokerking]

Originally Posted by zandyman

I received a check from Cascade last week. It took about 14 days total. It hasn't cleared yet. I requested a second check on Jan 29, and my balance still hasn't been updated.

I don't trust Cascade whatsoever. I was told by Lenny (about a week ago) that book-2-book transfers were no longer an option and now I'm reading that several have done them successfully.

Lenny is a pathological lier. He told me that he sent my friend's payout several times and it was a complete lie. I would be surprised if any books would take a book-to-book transfer from Cascade now because no book will take the credit risk of Lenny.

[UncleChris]

I would be extra careful doing business with cascade actually. A guy named "tony" spamming me for days now "forcing" me to refund my account. Looks like they are runnin low and beggin for eacht $$. Not a good sign IMO

regards
Chris

[pokerking]

Originally Posted by UncleChris

I would be extra careful doing business with cascade actually. A guy named "tony" spamming me for days now "forcing" me to refund my account. Looks like they are runnin low and beggin for eacht $$. Not a good sign IMO

regards
Chris

I know of someone who had a 6 figure balance with Cascade who was offerred a reload bonus even though he still had a rollover and a large balance.

[knicknut]

Originally Posted by bigboydan

UPDATED:

There must have been some red tape though, because even after Lenny spoke with Matchbook's manager there was still a bunch of problems. However, I am happy to report this B2B transfer was completed (cascade to matchbook) and confirmed late Friday.

Good news!

Friday I spoke with him about doing the same. He said it was no problem and he'd get on it and encouraged me to check up with him. He was very nice (almost too nice). Will report back with updates, nothing done yet.

[aceking]

Anyone got paid at Cascade recently ?

My non-US Neteller withdrawal was not settled after 3 weeks ,
and the emails are unanswered.

Any mods can kindly assist ? thanks.