[quik2]

Man I shoulda check this site before I made a huge deposit at Sportsbook.com. Can anyone enlighten me on why it's rated so low? Are they very slow on pay outs or do they just not pay? I appreciate any info on this sportsbook. Thanks in advance.

[SBR_John]

They have a history of jacking players.

You can search SBR for complaints by players on any book.
http://www.sportsbookreview.com/Sear...te&Submit=Home

[chano]

Man I shoulda check this site before I made a huge deposit at Sportsbook.com. Can anyone enlighten me on why it's rated so low? Are they very slow on pay outs or do they just not pay? I appreciate any info on this sportsbook. Thanks in advance.

They dont want to pay SBR any advertisng money , hence the D- rating. This is why. Really not that bad a book.

[Doug]

They are better than D-, more like C-,IMO. I wouldn't touch them know, but before the tragic events of 1-11,I used them.

[mjc257]

I've never had a problem with Sportsbook.com in my life. I used to use them a lot (in '03-'04). I moved away from them after I became a more "serious" player. Still I have used them sparingly since then and they've always been good to me.

[bigloser]

Me too

[Doug]

I'd as far as to say SB and Nine should be ranked much closer together, like in the "C" range.

[gym rat]

I've been with sportsbook.com for five years and have won a lot of money there. They always grade accurately and always pay FAST. I believe they are one of the most reliable books out there. In fact, I just received a check today from them, arrived via FedEX in two days. The D- rating doesn't make any sense to me. Maybe others can give us their opinions because I'd sure like to know how the D- rating is justified.

[Wheell]

The aren't a huge fan of prop bettors and they are occasionally incompetent, but they have also been both willing and able to send out 5 figure checks quickly when asked. I can't justify a d- rating for them.

[pigsfly]

They dont want to pay SBR any advertisng money , hence the D- rating. This is why. Really not that bad a book.

I agree, you can't always go by the sbr ratings, I bet at an F rated book that has always payed me with no problems opr delays, but if you are very worried, try them small until you build up some confidence and see a few payouts first.

[Justin7]

Best of luck if you play there. Many players have no problems with D- or even F books. A common pattern you see with lower rated books is treating small players fine, but stiffing large winners. If you stiff 1% of the players (the biggest winners - e.g. the SBGGlobal model), any book can turn a huge profit.

I don't know the history for Sportsbook.com (or why they are at a D-), but you can't be too cautious in thi day.

[fathead]

I think the D rating is due mainly to their inconsistant customer service when it comes to payouts. It used to be the case that their payment processor would stall for weeks on winning players payouts, especially if it was a large payout, while requesting the same info over and over (ID, Utility Bill, and so forth). Not sure if that still goes on today, but this was a common complaint in the past.

If you were a losing player with small payouts, you probably never experienced these problems.

[Arilou]

Sportsbook.com pays, and it pays large winners, although I haven't asked for a payout since the loss of Neteller. I believe poor customer service and a poor understanding of the importance of certain things that SBR considers important regarding the way books are supposed to handle certain situations. Up to you what you want to do.

[Bill Dozer]

Sportsbook.com is not a D-, actually 2 spots above at D+. ("sportsbook" alone will bring all results with the word "sportsbook" in it)

Sportsbook is not necesarily trying to cheat players like some of the other D range books are. They simply don't care enough not to. If someone in the book makes an error or bad decision, that's it. If they think you did something wrong they will drop the hammer, hardly looking into it. Maybe ignorance to what is going on relieves mgt. of responsibility.

Almost every complaint we get starts off "I have been with them for X and never had a problem until..."

If you pursued bonuses at multiple Sportingbet sites you may have had your lifetime winnings confiscated as well as earned bonuses.

Players had entire balances and pending wagers lost in the Sportingbet break-off.

They had a virtual racing casino scandal that SBR poster Marc had experienced. They were hacked and returned the funds to most of the victims but refuse to do so for one owed $24,000.

They have canceled bets after the game is over because the linesman was snoozin.

They corrected a few of their mistakes during our visit last year but individual players are not a concern to this huge company especially after all the changes in the industry.

4/21/2006 2:57:00 PM
SBR Bill Dozer reports: Sportingbet Plc returns $24,000 confiscated from client in October 2005. Over the course of a year the player had used multiple Sportingbet Plc sites including PlayersOnly(SBR rating D+), LinesMaker(SBR rating D+), SportFanatik(SBR rating D+), SportingBetUSA(SBR rating D+), Aces(SBR rating D+) and Sportsbook.com(SBR rating D+). The amount confiscated was the sum of what the player had earned in bonuses and won overall from the family of sportsbooks. SBT management originally stated that the player was violating the spirit of the bonus although the company’s client support has maintained that utilizing multiple sportsbooks and incentive offers was acceptable. Other Sportingbet players hope to experience the same success in resolving their issue and recovering their funds. SBR is currently speaking with Sportingbet’s corporate office about these matters.
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4/17/2006 11:22:00 PM
SBR Bill Dozer reports: Sports.com (SBR rating D+) confiscates $1600 of bettor’s winnings because the player utilized bonus offers from multiple sites within the same family of sportsbooks. Sportingbet Plc and its sister company, World Gaming Plc, license and host many gambling websites which target the same players. These sites do not feature any rules disallowing clients from using more than one World Gaming product. SBR has confirmed that the sales department encourages players to join regardless if accounts with the company’s sportsbooks already exist. The group has a history of confiscating winnings from clients who have taken advantage of multiple offers.


1/20/2006 9:51:00 AM
SBR Bill Dozer reports: Another player from a Sportingbet Plc sportsbook, MySportsbook(SBR rating D+) reports account balance wiped out. This is the 4th complaint from a large account holder who was told that his balance, which was $11,225, was lost on a virtual horse racing casino game. SBR to inquire with management.

1/12/2006 7:29:00 AM
SBR Bill Dozer reports: Two players claim balances were erased from their sportsbook accounts. A player from Sports.com(SBR rating D+) and another from SportingbetUSA(SBR rating D+), both of the Sportingbet Plc Family, report losing a total of $5084 on wagers they did not place. Customer service told both players that the funds were gambled away on virtual horse racing, a casino game neither bettor has played previously. The first player to experience this problem tells of the book’s apparent unwillingness to address the issue.

"They originally told me it would take 24 hours, then 48 hours, then a week, it has now been 15 days and they still have not given me the IP address of the origin of the disputed wager. Who benefited from the wager? sportingbetusa. Who refuses to provide needed information in the investigation of this matter? sportingbetusa. Why won’t they cooperate? My ISP tells me they should have been able to provide that information within 24 hours. They did give me the date, time, and time zone, but that is worthless without the IP address. The time zone they gave as the origin of the disputed wager was the Pacific time zone. I am in Ohio (Eastern). They know it was not my wager. I really think they did it themselves."
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12/30/2005 12:32:00 AM
SBR Bill Dozer reports: MySportsbook(SBR rating D+) shorts bettor $700, cites "bonus abuse" as reason. The player has been with the book for three months earning multiple reload bonuses, but has not violated any listed rules. His account activity was subjectively labeled for abusing bonuses. Below is the email to the player from management.

Mr xxxx;
Unfortunately, after the fraud department reviewed your case, it was determine that the account in question was made with the purpose of bonus abusing, therefore, it will remain inactive. According to our records the amount deposited is equal to the amount withdrawn, therefore, no monies are owed in order to offset the funds used via Neteller. Best Regards.

In more severe cases, players who have made a profit wagering saw their winnings confiscated as well. Sportingbet management has taken a hard stance against players who treat their incentives as something more than a novelty. It is evident that management may decide not to pay players after reviewing the bettor’s history over the life of the account.


11/4/2005 1:47:00 PM
SBR Bill Dozer reports: Sportingbet (SBR rating C) stealing player balances? SBR has received reports from two players who have had funds confiscated. The book’s emailed explanation to these players states that this is occurring because these bettors have been depositing for the sole intention of receiving the bonus and therefore are in violation of the bonus rules. The book calculated how much the player will now receive by returning funds up to the amount deposited and thereby voiding winnings and legitimately earned bonus funds. The Sportingbet Group has historically allowed multiple accounts within their many affiliated sites and has promoted their bonus plans independently. SBR had previously verified that players were encouraged to take part in independent incentive plans and use multiple accounts within the family of SBT Plc sportsbooks. Thus far SBR has email history suggesting that Sportsbook.com and sister sites have unjustly confiscated over $22,000 in account balances. This gaming giant has been the source of serious complaints in recent months and will be reassessed pending management’s actions on these cases.
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11/3/2005 11:11:00 PM
SBR Bill Dozer reports: Sportsbook.com (SBR rating C) and the Sportingbet Group’s accounting errors leave players without access to funds for weeks. The operation services over 50 sportsbooks and many players unknowingly utilized more than one of the heavily marketed websites. Sportingbet has recently told some of these players that they would have to consolidate their accounts and that they would receive their balances via book-to-book transfers to one of the family’s websites. Bettors have reported waiting two weeks for five-figure sums, as the book attempts to get its records in order. Although this delay is frustrating, SBR has told players that this is likely a botched procedure that will be corrected in time. SBR to inquire with management.


9/16/2005 3:23:00 AM
SBR Bill Dozer reports: Sportsbook.com (SBR rating C) voids another player’s winning wager after event had finished. This is the third complaint from players with the Sportingbet Group whose funds were debited due to what Sportsbook.com management calls a "bad line" on Tiger Woods to win the British Open. SBR has presented Sportsbook.com with information showing that these odds can not be considered an "obvious error". Players would have a legitimate complaint if the wager was simply canceled prior to the event but since Sportsbook waited weeks after the event had conlcuded, these players are victims of theft.

SBR would also appreciate hearing from bettors who wagered on participants other than Tiger Woods to win the British Open whose wagers were graded as a loss.

8/25/2005 11:38:00 PM
SBR Bill Dozer reports: SportingbetUSA (SBR rating C) deducts $500 in winnings from customer account. The sportsbook claims the player bet a "bad line" (wrong odds that are the result of a line manager’s mistake) on Tiger Woods to win the British Open, which took place a month earlier. SportingbetUSA has not made an effort to show the player how the line on Tiger Woods was an "obvious error" and has not followed their own rule which is stated below. SBR will continue to speak on the player’s behalf and expects management to rectify or justify these actions.

"Every effort will be made to ensure that all information available on the Internet site is accurate. However, if an error is made in the prices or conditions published on-line, we reserve the right to correct any mistakes and to settle any bets already laid at the correct price."
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7/11/2005 3:39:00 PM
SBR Bill Dozer reports: Sportingbet Plc family of sportsbooks refusing to pay players this week. Players file multiple complaints against such books as Sportsbook.com, SportingbetUSA.com and Aces.com, citing that the below notice was first posted today.

"Note: There will be no withdrawals processed the week of Monday July 11th to Friday, July 15th. Withdrawals will resume normal processing July 16th. We apologize for any inconvenience caused."

Sportingbet users complain that they were not given any notice that their funds would be inaccessible. Many players will actually be forced to wait until the 18th, due to some banking methods being available for processing only on weekdays. Sportingbet management claims that this freeze on player funds is due to a website upgrade, which suggests players could have been informed well in advance. A likelier reason for this hold on account balances is that Sportingbet recognizes a very slow week in sports and would like to prevent a wave of withdrawal requests that occur when there is little to wager on.

[BigDog]

Sportsbook.com is real simple:

You'll LOVE them and they'll LOVE you if you consistantly LOSE

You'll HATE them and they'll HATE you if you consistantly WIN

They drive winners away by causing them headaches....D- fits them about right

[BuddyBear]

Yeah i agree, why is sportsbook.com a D-....the grade does seem a bit high.

[Bill Dozer]

I can see the appeal with their CC processing and since CC users feel they have that safety net they take the plunge. I often tell players to keep balances small there, you can always reload.

[Razz]

Yeah i agree, why is sportsbook.com a D-....the grade does seem a bit high.

Damnit, you beat me to that one.

[goldengoat]

i thought i had a problem here once but it was all good

i have had a positive experience at sportsbook.com so far

however any time a player gets stiffed that is very serious so I cannot say where they should be rated

[pags11]

sportsbook.com is a sham...

[Santo]

Nonsense.

[freebie]

They dont want to pay SBR any advertisng money , hence the D- rating. This is why. Really not that bad a book.

And then we ask the same question, why is nine.com rate A-?
is it because nine is paying for advertising money and sportsbook.com is not?

I always wonder.

[durito]

They dont want to pay SBR any advertisng money , hence the D- rating. This is why. Really not that bad a book.

sportsbook.com advertises everywhere. i'm sure they'd love to advertise at sbr, thankfully they can't.

[pags11]

arto,

yes, I speak from experience...6 years ago when I first started playing online, sportsbook.com was the first book I ever played with...I didn't know they were as big of a scam as they are until I played with other books...they messed around with bonuses, it was impossible to get them money, their CS reps barely spoke english, software sucked, accused me of playing steam (because I was winning)...they are just a very shady book in my opinion...I'd tread lightly...

[chano]

arto,

yes, I speak from experience...6 years ago when I first started playing online, sportsbook.com was the first book I ever played with...I didn't know they were as big of a scam as they are until I played with other books...they messed around with bonuses, it was impossible to get them money, their CS reps barely spoke english, software sucked, accused me of playing steam (because I was winning)...they are just a very shady book in my opinion...I'd tread lightly...

Can you be more clear of what exactly happened, How did they mess around with bonuses, Why was it difficult to get them money, etc....

[Kimmy]

I can only speak for my experience with this company of course but I've never been stiffed after using them for over 2 years - my last payment from them was just over $9000 which was paid by check within a week( after they stopped using neteller ).

I'd use them again if they got thier act together with another payment processor - ************ are no use when you have currency charges from UK.

[pags11]

chano,

let's see, they double charged my CC twice on two occasions (and no I didn't hit the sumbit button twice)...they took their sweet time (like three weeks to credit my card)...I tried to talk to a supervisor, but they couldn't be bothered...told me that they'd call me back but they never did...on another occasion I deposited $1000 and got a $100 bonus...I cashed out over three grand and then when I got the check it was $100 short...I was informed that because I won I wouldn't qualify for the bonus (even though they gave it to me up front)...I asked them why and they really had no explination other than that I was winning...several other times I called in wagers and their "system" was down...they took them by "hand", but at least two times significant winners weren't recorded (I stopped placing bets with them at that point when their system was "down")...I eventually got the funds credited but again it was like pulling teeth...these guys look for a reason to screw you...their D rating is definitely justified in my opinion...

[NYY]

I usually don't keep more than 2k in there, I hate this check thing, it usually comes in 1-2 days via fed ex, first check of the month is free and after that its a 30$ charge lol, I never had a problem with them though... they actually sent me 2 bottles of wine for Christmas... it's sitting in my closet lol. waiting for march to cash out my winnings : ) VIP is pretty good, I use that sometimes.. Betcris used that once.. I don't know if it's them or not but my friend had 10k in his account and it made 10k worth of bets on horses by itself... they claimed some guy across the country got his account info... he bugged them for a week and ended getting half.. now hes back at VIP... both VIP and Cris are good to me.. I owe Neteller a few hundred, but I can't transfer funds to them, no way in hell im sending a ***********... should I even pay them is the question though, I hate not paying my debts but they seem to screw a bunch of customers over as well... hm..

[pags11]

also the fact that they advertised so much in the U.S. should have concerned everyone as well...

[azkid]

I actually really like sportsbook.com. Maybe, however, that's because they put me in their VIP program and treat me really really well by giving me deposit bonuses, comping me with free gifts, putting $125 bonus in my account on my birthday etc. etc. They have never cheated me, and I have a special private email address and phone number that I get help from FAST whenever I need it. A few days before the neteller debacle i requested a 12K payout into neteller and they processed it in 24 hours. I only managed to get 4K out of Neteller before the rest of my money got stuck in there. But that's not sportsbook's fault is it, now?

Maybe if you are a smalltime player who they don't care about, they will push you around. But they treat their high-rollers like kings, whether they're winning or losing. I speak from very happy experience and have no fear at all of them messing with my $.

Frankly, I've been treated better by sportsbook than any of these so-called "A" sportsbook's like bodog. Bodog is a joke compared to the service I got from sportsbook.

Pags is just a pessimistic old fart who bitches and complains about everything, makes doomsday prophecies about neteller and never says anything positive. Don't listen to a word he says.

[bigloser]

Just answered the door to Fedex who gave me a reasonable 5 figure check from them. Requested last Thursday. I can live with that.

I have only withdrawn to Neteller from them before.

[pags11]

I'm glad you guys have had a positive experience so far, but I'd still be leary...GL...

[ShamsWoof10]

I LOVE SPORTSBOOK.com of all the books I have ever played with and that is quite a bit SPORTSbOOK.com is an A book I think... I have had LARGE payouts and never been cheated on bonuses.. I don't know about their casinos but as far as sports they are up there with Pinnacle and Cris... I will always have an account there as long as they take US players...

I LOVE SPORTSBOOK!!!!!!!!!!!!!!!!!