[gym rat]

Just got off the phone with them. They are refusing to allow me to withdrawal my money any way. They say that I have not completed the 5X rollover and until that is done, there is no way to withdrawal even if I forfeit bonus. They now say the rolloever is the lesser of the risked or to win amount. Can I get some help from mods in getting my money from them???

[bigloser]

Cris/Diamond bonus policy has been well documented on this site.

[slash]

gym rat, fuk off and follow the rules. CRIS/DSI has those rules in place, and when you accept a bonus in the first place, you gotta do the wagering. And a 5 time roll at CRIS/DSI is nothing.

Good luck.

[Justin7]

I am a bit surprised they won't let you cancel the bonus, pay a transfer fee and take your money out.

Did you already bet your freeplay?

[mjc257]

Hey man, that rollover requirement is nothing. The lesser of risk and win is the typical way these things are calculated.

[Climate]

It's OK. You don't have to do a panic withdrawal with those guys.

They are a solid book. They've always had these rules in place.

[ourbet]

They've always had these rules in place.

...and everyone seems to abide by them without any problem.

[imgv94]

Scalp it with another book that should help you satisfy the rollover faster..

[louis]

They should be willing to remove the bonus, and transaction fees that they covered for you, and pay you the difference.

Many other online gaming establishment allow early withdrawal - they just remove the bonus.

[magnavox]

They should be willing to remove the bonus, and transaction fees that they covered for you, and pay you the difference.

Many other online gaming establishment allow early withdrawal - they just remove the bonus.

... and winnings generated from it.

[pags11]

always read the fine print when dealing bonuses, but CRIS and DSI are up front on this...