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  1. #1

    Default Good ol' Customer Service

    I just tried to cash in the RX100 promotion at VIP and was told I was not eligible because I am from Canada and the offer was for North American customers only.

    Luckily he was not the only person working there.

  2. #2
    Bill Dozer's Avatar Administrator
    Join Date: 07-12-05
    Posts: 9,092
    SBR Points: 2931
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    SBR Founder Join Date: 7/12/2005


  3. #3

    Default

    VIP's CS is pretty average...

    SBR Founder Join Date: 8/18/2005


  4. #4

  5. #5

    Default

    Quote Originally Posted by RiverMan
    they don't take canadian players? that sux
    They take Canadian players. But, according to Brendan, only North American's were eligible for the bonus.

  6. #6

    Default

    Haha, a Canadian who isn't a North American, he must have thought you were really special.

  7. #7

    Default

    That is pretty bad, but sometimes I question whether even a quarter of offshore bettors even know where they are betting at, and if you tell them what country, they have no idea were it is. Speaking broadly, not the SBR crowd in particular. We spend enough time on the subject, we better know a little bit more.

    SBR Founder Join Date: 8/10/2005


  8. #8

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    Quote Originally Posted by turnip

    Canadian who isn't a North American...
    Correct! Citizen of the Arctic.

    SBR Founder Join Date: 10/30/2005


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