They have no # for US and their livechat (which is supposedly for US) i sit there for 2 hours and never get any reply... also 2 days and no reply from any email..
Just a heads up
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09-06-06 12:31 AM #1
Mansion CS
SBR Founder Join Date: 11/10/2005
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09-06-06 01:58 AM #2
Thanks for posting your experiences with them DRSlamm.
sounds like they need to improve on there CS for there U.S. players.SBR Founder Join Date: 8/10/2005
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09-06-06 03:06 AM #3
Yea, I had a similar experience last night in something completely unrelated to this free bet... I chatted a couple weeks before and it couldn't have took more then a couple minutes before I was "talking" to someone... Their support has to be swamped right with this crazy bet they're offering...
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SBR Founder Join Date: 9/15/2005
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09-06-06 03:24 AM #4
Also, Euro service is rubbish.
SBR Founder Join Date: 9/14/2005
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09-06-06 03:33 AM #5
haven't ever had a problem on their livechat...did get rushed off of the 800 line earlier this year when all of the gambling bill stuff was so big...
SBR Founder Join Date: 8/18/2005
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09-06-06 06:16 AM #6
Found the live chat very responsive and helpful (and I'm based in Ireland).
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09-06-06 12:08 PM #7
good to hear nuckles...
SBR Founder Join Date: 8/18/2005
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