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  1. #1

    Default my first post,sportbet and customer service

    Hey Guys,this is my first post here and I just wanted to say this is a great forum. I have actually read here before but this is the first time I have ever posted and you guys provide a great service for people like me who need info on sportsbooks and other issues.
    I really wanted to post on a sportsbook that helped me out last week with a deposit and withdrawal,sportbet. I had a problem with my deposit using the electronic check provider because my bank did not recognize the routing numbers and my orignal depsit had trouble getting through. to make a long story short, my original deposit was declined and my account was put on hold. I though I was going to lose my winnings and it was a real hassle getting in touch with the elctronic check provider nexum and their representatives in India, but I made a phone call to sportbet and actually talked to Jake himself who had my account active annd my problem solved within days.
    This was a real stressful time for me because I needed that money and to actually speak to the main guy ,Jake, at the book and have someone get things done was unreal. he was polite and everyone at customer service,guys like brad,andrew and manny were great. I would highly recommend this book , it is very rare you get to speak to someone at the top who can get things done and I am very grateful and just wanted to post on this site because this site was a big help researching sportbet.
    some of the criticisms of sportbet may be right about lack of overnight lines may be right, I wish they had earlier lines for sure, but to have a head guy you can actually speak and customer service like this is really rare so kudos to sportbet. I have been with alot of sportsbooks and most of them have been great,I did 30,000 dollars worth of business with vip this year and their rewards are great ,ipods,free cash,etc.. and I love dsi as well , but to have an experience where you have someone at the top who is polite and can get the ball rolling is rare. great job guys on a great forum ,you have been a big help
    cheers
    John Mobley
    Last edited by john1967; 08-26-06 at 10:45 AM.

  2. #2

    Default

    We never played at Sportbet and never will

    Third Tier Book

    SBR Founder Join Date: 7/20/2005


  3. #3

    Default

    I know there are bashers out there and I wish the lines were up earlier but my experience with the customer service with them was not third tier at all,in fact it was the best I have ever had. To actually have personal attention from someone at the top on an account problem has never happened for me at least. people should have accounts with various books for various lines but for customer service and personal attention on your account this one really deserves a mention.
    cheers
    john

  4. #4

    Default

    This is a pretty decent book. They have been around forever, they have decent management so why not?
    1250pts

    SBR POKER TOURNEY1st Place 3/31/2012

    CHARITY DONOR
    12/01/2011 $475 donation

    SBR Founder Join Date: 7/12/2005

    855pts

    SBR POKER TOURNEY1st Place 5/12/2012


  5. #5

    Default

    never have played here either...

    SBR Founder Join Date: 8/18/2005


  6. #6

    Default

    This post is no surprise, Jake is one of the nicest guys in the business. Top notch customer service skills, will go out of his way to help you.

    Welcome to the forum John.

    SBR Founder Join Date: 9/15/2005


  7. #7

    Default

    It isn't at all questionable that your first post is a long rambling shilljob for a book that gets considerable negative buzz.

  8. #8

    Default

    it definitely makes you wonder, rickysteve...see a lot more of these types of posts around football season...

    SBR Founder Join Date: 8/18/2005


  9. #9

    Default

    Quote Originally Posted by jjgold
    We never played at Sportbet and never will

    Third Tier Book
    BINGO!!!!!

    SBR Founder Join Date: 9/4/2005


  10. #10

    Default

    Wow you guys are really bitter. I just posted something because this forum helped me choose the books I used and I thought thats what alot of the forum was about.thanks patrick mcirish and sbrjohn for the welcome .
    cheers
    John
    Last edited by john1967; 08-31-06 at 08:50 AM.

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