View New Posts
12
  1. #1

    Default 5dimes can go to the shit can.

    5dimes Is full of shit people I reccomend that you play at Betislands.Not being a shill I have been on this forum some time .After this recent phone call I am hanging my hat up with these sorry Fu ckers to say I need to call back at halftime of a Fu cking game just to get customer service blows my fuking mind .I will be glad to see the day when the Justice Department shuts them down as well.

  2. #2

    Default

    Their arrogance and bad CS baffles me...
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: frankzig
    325pts

    SBR POKER TOURNEY2nd Place 5/16/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/17/2012

    275pts

    SBR POKER TOURNEY3rd Place 5/14/2012

    5,762

    SBR POKER TOP 100

    98th Place 11/1/2011

    400pts

    SBR POKER TOURNEY1st Place 5/24/2012

    iPad
    WINNER
    SBR Store 10/5/2011

    400pts

    SBR POKER TOURNEY1st Place 5/2/2012


  3. #3

    Default

    That's not even the half of it.

  4. #4

    Default

    what couldnt be handled in live chat? Confused please explain more

  5. #5
    Deuce's Avatar SBR PRO
    Join Date: 01-12-08
    Posts: 22,988
    Message Me

    Default

    Careful, you may be told you're extorting a paying customer of SBR.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/17/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012


  6. #6

    Default

    It all comes from the top down.... Tony knows they got a ton of big loyal customers. And there are so many fewer quality options for US guys that they have a large share of the small fifty dollar rec gambler market now too. Their motto now must be "don't sweat the small customers....... Bet islands will fall all over themselves to please customers but do you trust the depth of their pockets?

  7. #7
    Br0nxer's Avatar SBR PRO
    Join Date: 03-25-11
    Posts: 8,203
    SBR Points: 275
    Message Me

    Default

    Tony should take the dildo out of his ass and make this right
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/28/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012


  8. #8

    Default

    Quote Originally Posted by Chi_archie View Post
    It all comes from the top down.... Tony knows they got a ton of big loyal customers. And there are so many fewer quality options for US guys that they have a large share of the small fifty dollar rec gambler market now too. Their motto now must be "don't sweat the small customers....... Bet islands will fall all over themselves to please customers but do you trust the depth of their pockets?
    I trust Betislands more than 5dimes hell I'm one of the people on here that can fly out to Vegas I don't really **** ing need their ass .The tone arrogance of which they talk to their customers is as if we can't go without them I can .

  9. #9

    Default

    tony is a f@g
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012


  10. #10
    Bcatswin's Avatar SBR PRO
    Join Date: 12-21-10
    Posts: 6,077
    SBR Points: 2780
    Message Me

    Default

    45pts

    SBR POKER TOURNEY15th Place 5/28/2012


  11. #11

    Default

    5dimes has been nothing but great for me they have handled any issue i have had thru live chat
    Points Awarded:

    BiGTonyHAHA gave foutty25 2 SBR Point(s) for this post.


  12. #12

    Default

    Quote Originally Posted by foutty25 View Post
    5dimes has been nothing but great for me they have handled any issue i have had thru live chat
    yep

  13. #13

    Default

    Everyone of their customers should go to betisland!

  14. #14

    Default

    Quote Originally Posted by lemart5 View Post
    The tone arrogance of which they talk to their customers is as if we can't go without them I can .

    exactly!

    and 99.5% of the time that assumption from 5dimes would be correct. Not everyone is big time like you Lemart. They can afford to be arrogant with their customer base WAS my point.

    its not good business, but its good enough for them to keep them in business given the current climate and state of affairs.

    I don't agree with it. But Reality is Reality I guess

  15. #15

    Default

    Quote Originally Posted by lemart5 View Post
    I trust Betislands more than 5dimes hell I'm one of the people on here that can fly out to Vegas I don't really **** ing need their ass .The tone arrogance of which they talk to their customers is as if we can't go without them I can .
    And I thought I was the only one on here that can fly out to vegas! now there's 2 of us, let's share a cab sometime

  16. #16

    Default

    5dimes B-
    1400pts

    TOP SPORTSBOOK
    WINNER
    05/08/2012

    2000pts

    TOP
    CASINO
    WINNER
    5/17/2012


  17. #17

  18. #18

    Default

    With 5Dimes; when you win; you get paid. That's what matters most. I never had a problem with their customer service and find them pleasant. Lemart's basically done his best here to rip 5Dimes; all the while saying nothing. I noticed when people rip books, but are evasive with details; they're usually full of crap
    Points Awarded:

    Demonata gave lt56 2 SBR Point(s) for this post.

    Nomination(s):
    This post was nominated 3 times . To view the nominated thread please click here. People who nominated: Demonata, bobbyfk, and RubberKettle

  19. #19

    Default

    Quote Originally Posted by lt56 View Post
    With 5Dimes; when you win; you get paid. That's what matters most. I never had a problem with their customer service and find them pleasant. Lemart's basically done his best here to rip 5Dimes; all the while saying nothing. I noticed when people rip books, but are evasive with details; they're usually full of crap
    This is what I was thinking. I have only heard good things about them. I do not use them myself but let's face it, if this was the norm they would be out of biz

  20. #20

    Default

    5dimes yeah the C.S leaves something to be desired but when it comes to betting options, good lines and getting paid they are spot on.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/17/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/28/2012


  21. #21

    Default

    I was thinking of leaving Bet Islands to join 5 Dimes. What are the problems with them, what do they say to you?

  22. #22

    Default

    5dimes has WAY more options than BI, WAY more MLs, and WAY more parlayables

    BI is good and all, but compared to 5dimes?? hahaha come on man

    if u want ass-kissing by CS agents, go elsewhere, but 5D agents have always been fine to handle my problems

    im looking for best player advantages out there, and by far thats 5dimes for US players, period

  23. #23

    Default

    5dimes is the shit! I don't care what anyone else says, until I have a problem with them they get an A+ from me.

  24. #24

    Default

    Quote Originally Posted by 5mike5 View Post
    5dimes has WAY more options than BI, WAY more MLs, and WAY more parlayables

    BI is good and all, but compared to 5dimes?? hahaha come on man

    if u want ass-kissing by CS agents, go elsewhere, but 5D agents have always been fine to handle my problems

    im looking for best player advantages out there, and by far thats 5dimes for US players, period

    They also offer some of the earliest posted lines of any shop. Their CS can be a little abrasive, but that is a price I am willing to pay for the other advantages they provide.

  25. #25

    Default

    tony is a god and apparently he found out about this lemart character who is pretending to be a rich wall street wise guy but really is a dead flat broke degenerate gambler. tony is adept at unveiling frauds like lemart and winning tony's respect is all that matters in this world.

  26. #26

    Default

    Quote Originally Posted by FindTheLock View Post
    5dimes is the shit! I don't care what anyone else says, until I have a problem with them they get an A+ from me.
    Ditto.

    Never had a problem with 'Tony', maybe it's because I get treated the same way I treat him.
    Never had a payout problem with a 5D payout, when I request a payout, and they say 'Thursday', it's always been Thursday, now as far as betting options go, who's better?

  27. #27

    Default

    Quote Originally Posted by stevenash View Post
    Ditto.

    Never had a problem with 'Tony', maybe it's because I get treated the same way I treat him.
    Never had a payout problem with a 5D payout, when I request a payout, and they say 'Thursday', it's always been Thursday, now as far as betting options go, who's better?
    yep feel the same way. I ask for a payout, they tell me to contact them the next day at a certain time, they proceed to give me the details for said payout, 24 hours later I am at the window collecting my money. I'm not a detective, but that seems like an A+ operation to me.

  28. #28

    Default

    Remember that all-star game prop, "will the first 3-2 pitch be fouled off?"
    Remember when they graded as a loss, I called CS, Tony was like "my bad, your money will be reflected in your account within in 15 minutes"

  29. #29

    Default

    Quote Originally Posted by stevenash View Post
    Remember that all-star game prop, "will the first 3-2 pitch be fouled off?" Remember when they graded as a loss, I called CS, Tony was like "my bad, your money will be reflected in your account within in 15 minutes"
    had to deal with tony 1 time over a big problem too...he said sorry about that, and money was in my account in minutes...too many people talk about CS like its an ass-kissing contest

  30. #30
    Ninersnut's Avatar SBR PRO
    Join Date: 05-20-10
    Posts: 3,731
    Message Me

    Default

    Looks like alot of 5 Dimes customer service reps have found this thread. Tony is a prick plain and simple. He will get his eventually.
    2276pts

    TOP
    CASINO
    WINNER
    5/4/2012

    7,040

    SBR POKER TOP 100

    63rd Place 11/1/2011


  31. #31

    Default

    Obv BI customer service is insanely better than 5dimes. 5dimes is only relevant for the safety of funds and options. I guess in the end that's the majority of what you want, but getting paid extremely fast for a 50 to 100 dollar a game gambler is a big thing to me.

  32. #32

    Default

    Quote Originally Posted by Ninersnut View Post
    Looks like alot of 5 Dimes customer service reps have found this thread. Tony is a prick plain and simple. He will get his eventually.
    How is Tony a prick?
    Examples please

    When did 5D ever stiff a player, tell me how exactly 5D sucks?

  33. #33

  34. #34

    Default

    Quote Originally Posted by darkhat View Post
    but getting paid extremely fast for a 50 to 100 dollar a game gambler is a big thing to me.
    Me too, and 5D has always paid me off post haste.
    (not directed at you DarkHat) tell me how exactly does 5D suck? If you treat Tony from the beginning of the phone call with some sort of respect, explain your situation to him clearly and calmly, he'll never, ever be a prick

  35. #35

    Default

    Betislands pays faster but 5dimes has more options. It comes down to which is more important to you. I prefer betislands
    50pts

    SBR POKER TOURNEY14th Place 5/25/2012

    225pts

    SBR POKER TOURNEY4th Place 5/23/2012


12 Last
Top