[jjs100]

I am just wondering what you all think about this. If a book decides they don't want your action, and cut your limits to $1, what is the norm for bonuses with uncompleted rollover.

Should I get to keep the entire bonus or just take the prorated amount for the % of rollover that has been completed?

I am just trying to get an idea if this is worth arguing over. Thanks!

[bigboydan]

they didn't stop taking your action even if they cut your limits to a $1.00. there for what grounds to you really have to fight it, there for you should lose the bonus for early withdraw.

[Richy Rich]

Personally, I don't think a book should cut your limits before your rollover is completed. After that, then they should decide if they want to keep you. If a book pulls the crap you're suggesting, it’s a deposit only book, IMO.

And, yeah, you should get to keep your bonus IMO. if they pull this crap. Only a chit book would do this...

If you don't mind, can U name the book here?

I should add, I don’t mind if a book doesn’t want someone’s action.

But changing the rules, or limits, on the punter, making it impossible to meet rollover req. that’s dead wrong. Low class operation IMO. Again, smacks of a deposit only book

[slash]

Originally Posted by bigboydan

they didn't stop taking your action even if they cut your limits to a $1.00. there for what grounds to you really have to fight it, there for you should lose the bonus for early withdraw.

Can someone please translate this to english or german or something?

[Santo]

BBD Your position makes no sense.. $1 is effectively a ban. You can't expect people to complete $10/$15k + WR's with $1 bets.

It should be pro-rated at worst..

[jjs100]

yes they have offered to prorate the bonus, asking if it is a "fair compromise". They have also said the $1 limits are a nice way of saying "Get the f*ck out".

Surprisingly, they said they don't normally profate bonuses, but are making an exception for me. How nice.


I'll post who the book is once this is settled. I was just trying to figure out what is "standard" in this industry and if there is any way I could leverage them into giving me the full bonus.

[Santo]

TBH I'd take the offer. I don't think you'll get more, they have nothing to gain by keeping you sweet really as they don't want your business..

Many lower tier books would just kick you out and say tough luck.

[Richy Rich]

Hunker down and demand your WHOLE bonus! They changed the rules on you.

My opinion is that they are "asking" you if you'll take a pro rated bonus payout b/c they know they're dead wrong here.

Again, I think if you hunker down, you'll get your whole bonus.

BTW, how much bonus are we talking here?

[Chuck Sims]

A pro rated bonus is acceptable. I am bothered by what the asswipe says about not normally doing this. In essence he is saying this is our way of screwing people out of their bonus.

This is the way S-H-I-T books operate.

[jjs100]

Originally Posted by Richy Rich

Hunker down and demand your WHOLE bonus! They changed the rules on you.

My opinion is that they are "asking" you if you'll take a pro rated bonus payout b/c they know they're dead wrong here.

Again, I think if you hunker down, you'll get your whole bonus.

BTW, how much bonus are we talking here?

I appreciate your email and I understand your point of view. We normally don't prorate bonuses, but I think in your case we can do that for you. You completed 33% of your rollover. I will approve for you to keep $225 of the bonus. The Neteller situation I can approve $2000 a day which is twice our normal limit. Let me know if you think this is a fair compromise.

Yeah the idea that they normally wouldn't prorate the bonus seems like BS to me too. But that may be more for the situation of people choosing to withdraw early and forfeit the bonus, they can't choose to have it prorated. But of course, this situation is not my choice, but theirs.....so I don't see why I wouldn't be able to keep the whole bonus.

[Santo]

1k/day? Wagerweb?

[jjs100]

Originally Posted by Santo

1k/day? Wagerweb?

lol yeah you solved the puzzle. At this point I didn't really want to give them the negative publicity, as their CS Rep has been very helpful in trying to help me out. On the other hand, the Head Lines Manager has kinda been a dick so whatever. I have enjoyed my time there so I hope they can work things out here.

I didn't mean to bring this disagreement to the forums, I was just curious if others agreed that I should be entitled to the entire bonus...

[Richy Rich]

The last thing a book wants is negative publicity when football season is coming.

Tell them you haven't broke any of their rules.. and would like to play out your rollover. Tell them you could post this situation on all the sportsbook watchdog forums, including their name - which you haven't done. If they they hunker down, then I would say take the pyout they offer...and tell us who they are...

I mean, C'mon, we're talking $675 in bonus! This is chump change

Any book that would risk bad publicity over this amount...isn't worth considering as an out by anyone.

[Santo]

I'd take the offer, but you can fight if you want to..

[JoshW]

Prorated is a fair way for them to end it. I don't think you will have much chance getting more even if you were to fight it.

[bigboydan]

Originally Posted by Santo

$1 is effectively a ban. You can't expect people to complete $10/$15k + WR's with $1 bets.

It should be pro-rated at worst..

no i don't expect anyone to complete that type of rollover at all, although techically, the books are in the right for not pro rating it.

yes, the fair thing to do would be pro rate it, but they are not obligated to do it.