[thegame22]

I'm having problems getting my money from Cascade, I deposited $20k in there and the customer service rep that works there told me that he would give me 10% on $5k of the $20 that I deposited, which is thier $500 max bonus, I was told that the rollover requirement for the $5k was 6 times which I did finish already( around 30k), I call them up to get my payout and they tell me now that I had to roll over my $20k deposit 6 times for the $500 bonus, I tell them that if they want me to rollover 20k 6 times then you have to give me 10% bonus on $20k not 5K, but the rollover requirement was just crazy if they did do that, so I end up telling them to forget the 500 dollars just give me my winnings back, they say that I have to now wait until monday to get any kind of payout, I was told they do payouts in 5 minutes, this is just outrageous, what would you suggest I do? I am trying to get a payout today.

[marc]

You're right. But some of these clerks don't knwo what they are talking about. You need to speak to Richard. He will take care of you.

[JoshW]

game, seems you were right in this situation.

Thanks for quick response Richard.

[pags11]

game, way to stick to your guns and get things resolved...

[GGZOLA]

These bonus whores are going to run all books into the ground

[DrSlamm]

no one forces the books to offer bonus

[bigboydan]

no one forces the books to offer bonus

i agree with you again bud.

if the books are going to offer bonuses then they should have to live with the results.

[betplom]

yikes