[RDK]

First off all, pls excuse me if I'm posting into the wrong subforum

I just opened an account at Ladbrokes and tried to place my first bet(it was a live bet) on Lokomotiv Moscow and received the following message: your stake is too big, please try again
I thought I wrote by mistake another 0 next to 10 but looked again: the stake was 10E
I tried with 1E, same error.
Now, I wanted to place a bet-same error message
I contacted the client service but no response.

Who experienced the same problem and what's the solution?

Thank you for your time

[brankica023]

Its message when your account is limited for betting,it usually happened after some time and you win couple of bets but if its your first bet so i dont know what can be the reason.i am limited there for 0 or 1 euro per bet depends of odds,if odds are higher than 2.0 i can bet 0 euro

[RDK]

That why it's so strange to me, because it was the first bet I wanted to place, not the...700th after I took 10K from them o they limited me
It doesn't make any sense and their client service is very poor as I can see

[brankica023]

I was limited after maybe 2 weeks and after i win 500$ or something like that,try contact them again and solve your problem.They give you some answer why they limited you?

[RDK]

I was limited after maybe 2 weeks and after i win 500$ or something like that,try contact them again and solve your problem.They give you some answer why they limited you?

I didn't took not even 1E from them, 500$ are far away at this moment.
I contacted them at around 4PM(GMT+3) and at this hour, still no respond. Crappy customer service.
Hope to not have problems at cashing out the money I deposit
Thanks for your reply!

[RDK]

Now guess what, I can't even withdrawal the money I deposited! They say "the operation it's not authorized"
WTF is happening with this bookie?

[brankica023]

Maybe you had multiple account or somebody from your home have opened account there also?

[shari91]

Now guess what, I can't even withdrawal the money I deposited! They say "the operation it's not authorized"
WTF is happening with this bookie?

I haven't played with them in years but if they're still like 99% of online books, they won't let you withdraw your money until you bet through your deposit at least once.

[zebras99]

Yes. We must bet the deposit amount at least once.
Maybe the lines were closed for that match and that's why you couldn't place a bet.

[laconic]

I haven't played with them in years but if they're still like 99% of online books, they won't let you withdraw your money until you bet through your deposit at least once.

Don't think this would be the case.

[RDK]

Maybe you had multiple account or somebody from your home have opened account there also?

No, I am the only person from my address which opened an account at them and from this IP no bets were made before at them.I live here before Ladbrokes appeared so no one could bet at them before.

I haven't played with them in years but if they're still like 99% of online books, they won't let you withdraw your money until you bet through your deposit at least once.

Ok, I can't withdraw without betting the whole deposit on different stakes, but I wasn't able to do this from the first time! Not even 1E I couldn't bet.

Yes. We must bet the deposit amount at least once. Maybe the lines were closed for that match and that's why you couldn't place a bet.

No, they lines weren't closed at that moment. Let's say they didn't let me bet live because I'm new...but why I couldn't do that on a match that was going to play tonight?

And the most annoying thing: they didn't respond not even now on my email
F**k Ladbrokes! I really thought they are serious!

[Vaughany]

They probably limit anybody who isnt from England straight away.

[BlueMe]

I was limited after maybe 2 weeks and after i win 500$ or something like that,try contact them again and solve your problem.They give you some answer why they limited you?

did you place significant wager?