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Old 12-29-08, 04:04 PM   #1
jjgold
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Default Jamaica Customer Support Is Very Very Poor

I might take them off my list of top books
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Old 12-29-08, 04:05 PM   #2
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Good info. I haven't dealt with their CS for some time. Details JJ.?
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Old 12-29-08, 04:07 PM   #3
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Can you understand WTF they are saying?
I cant
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Old 12-29-08, 04:08 PM   #4
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yeah, details? I'd like to hear this.

JJ, my phones in my sons car, will have it back when he gets off this evening.
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Old 12-29-08, 04:08 PM   #5
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I have noticed bigger books are getting inconsistent with CS, they get so busy they cannot handle requests, ect.
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Old 12-29-08, 04:54 PM   #6
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Quote:
Originally Posted by jjgold View Post
I might take them off my list of top books
Bullshit JJ,dealt with them today and they were first class as always.What scam were you trying to pull that didn't work?
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Old 12-29-08, 04:55 PM   #7
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I like the jamaican womens angry attitudes it is one of the reasons I play there
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Old 12-29-08, 04:57 PM   #8
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Quote:
Originally Posted by SlickFazzer View Post
Good info. I haven't dealt with their CS for some time. Details JJ.?
do you always suk jj's cock?
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Old 12-29-08, 04:59 PM   #9
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Everytime i have dealt with them I can't understand a word they are saying. They have to repeat everything like 5 times before i can get what they are talking about.
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Old 12-29-08, 05:01 PM   #10
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They have always been 1st class with me.......I've used BetJam for around 7 yrs now....
If you have a problem ask for Scotty.....He'll take care of you.
He's the man there.
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Old 12-29-08, 05:02 PM   #11
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Been playing at BetJam for almost 3 years and have only needed to call CS twice. Yeah, their phone reps are terrible but they are so on point you rarely need to call anyway. They might be the best recreational book around these days.
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Old 12-29-08, 05:08 PM   #12
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Quote:
Originally Posted by AMBlai01 View Post
Everytime i have dealt with them I can't understand a word they are saying. They have to repeat everything like 5 times before i can get what they are talking about.

Seems like a ton of guys say this they really dont sound that different they just have an attitude go to a few reggae concert and you'll be good to go
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Old 12-29-08, 05:12 PM   #13
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JJ, I've never had a problem with them during several years playing there. To me, they're the top of the food chain.....What happened?
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Old 12-29-08, 05:13 PM   #14
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I think there e-mail response time could be faster, phone gets a faster response
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Old 12-29-08, 05:27 PM   #15
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Quote:
Originally Posted by jjgold View Post
I think there e-mail response time could be faster, phone gets a faster response
Yeah jj if you email BetJam and call them around the same time.... They seem to pick up the phone faster than they respond to the email.....What a bunch of weirdo's
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Old 12-29-08, 05:29 PM   #16
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have to agree with Hanky here folks. Although they make there payouts and the web site is great if you need to speak to someone live you can forget it MON!!
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Old 12-29-08, 05:36 PM   #17
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Quote:
Originally Posted by SlicWilly3 View Post
Yeah jj if you email BetJam and call them around the same time.... They seem to pick up the phone faster than they respond to the email.....What a bunch of weirdo's
Quit being logical.
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Old 12-29-08, 05:48 PM   #18
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jamaicans are lazy by nature. no worry mon', it is a vacation spot. if you ever been to the caribeeans you know why things never get done. takes them 20 minutes to brew a cup of coffee.
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Old 12-29-08, 05:50 PM   #19
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Don't get me wrong

It is an A+ book
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Old 12-29-08, 06:21 PM   #20
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I have never had a problem with them either. I have been with them now for three years and they have been great. I deal with them online mostly. I only have had to call them about 2 or 3 times and that is it.
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Old 12-29-08, 07:04 PM   #21
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Quote:
Originally Posted by MBENZ View Post
Bullshit JJ,dealt with them today and they were first class as always.What scam were you trying to pull that didn't work?


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Old 12-29-08, 07:29 PM   #22
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Just used BetJam today for a withdrawl. Asked for money on my prepaid card at 9AM, had money in hand by 2PM. I will take their atitiude if it means getting paid that quickly all the time (which I do).
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