I just did a little write-up on Royal the other day. Please note this is just my 2 cents as a player and is not an SBR endorsed position:
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Originally Posted by Mudcat
I have used Bet Royal at times. I have some money in there now but I went a long time without. My experiences have been mixed. I have had problems with slow pays, website performance (big time) and my on-line limits - but overall I have made good money there.
Royal stiffed Jenxy, voiding a confirmed bet on a good line after the event was over. That is very bad. They also routinely slow-pay which I consider a lesser form of stiffing since it means funds are tied up that I could be making money with. So for me, Royal is a calculated risk book (which, as I say, has paid off well so far). I would never recommend them for anyone else and I only devote a very small percentage of my bankroll to these high risk-vs-reward books.
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I'm trying to remember when exactly Jenxy got hosed. Over a year ago anyway.
One thing I would add is that, if you deal with Royal and your account goes empty, you can expect regular calls from sales reps. Personally I like that but many people find it objectionable.