Bill Dozer
Administrator
The BAW Group of books give the Euro players
the same type of hassles the Sportingbet family gives Americans. They both will freeze an account for weeks and even months due to account "audits". They will cancel wagers after the events have finished and they will fail to answer emails. Both are profitable and financially sound companies but in some instances, players leave feeling cheated.
http://forum.sportsbookreview.com/sh...ht=Sportingbet
bigboydan
Moderator
Sportingbet Plc returns $24,000
confiscated from client in October 2005
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SBR Bill Dozer reports: Sportingbet Plc returns $24,000 confiscated from client in October 2005. Over the course of a year the player had used multiple Sportingbet Plc sites including PlayersOnly(SBR rating D+), LinesMaker(SBR rating D+), SportFanatik(SBR rating D+), SportingBetUSA(SBR rating D+), Aces(SBR rating D+) and Sportsbook.com(SBR rating D+). The amount confiscated was the sum of what the player had earned in bonuses and won overall from the family of sportsbooks. SBT management originally stated that the player was violating the spirit of the bonus although the company’s client support has maintained that utlizing multiple sportsbooks and incentive offers was acceptable. Other Sportingbet players hope to experience the same success in resolving their issue and recovering their funds. SBR is currently speaking with Sportingbet’s corporate office about these matters.
http://forum.sportsbookreview.com/sh...ht=Sportingbet
Reviewed by: Nash
Date Reviewed: 12/08/2005 08:18:53
Sportsbook: SportingBetUSA (same family as SportingBet.com... and now... Hollywood107.com too 
)...
Player Comments: I recently won a confirmed wager by sportingbetusa for 500 to win 550. Tiger Woods final round of the British Open. After I won, I noticed the money wasn't in my account. Called their customer service, and
they stated the "line" was wrong and they have the right to change it per their rules, and so they "no actioned" the wager. Well, 3 days later, my winnings were actually placed into my account, I immediately took it out. I stayed with sbusa, assuming they just had made a mistake. Well, 12 days later, when I only had about $106 in my account, they decided to take that away, I called them
and they stated I owed them 550 dollars, the money from the woods wager, because they again decided to change their mind. SBUSA has the most worthless customer service you can come across. It is clear that their management structure is very unprofessional. Their rules did not give them the ability to simply no action the wager, and should have at the very least, given me the winnings at the correct "line", per their rules. They so far have not done. If this is the case, then their rules mean nothing to them, and they are very dangerous to gamble any serious money with, because it seems the people handling the pay out structure are not qualified or intelligent enough. I will definitely not place any more money into this site, nor should anyone else.
Maybe its just me but I would avoid any sportsbook that has ever "confiscated" something from someone, EVER. (victim of the confiscation was ofcourse one of the squarest bonus whores I have heard of)
And cancellations are maybe even more pain than confiscations, because confiscation is plain fraud and can be treated as such (by involving watchdogs for example of whom Bill Dozer & SBR are the greatest), but you literally can not fight cancellations by any means, especially if they're stated in rules.
Overall this takeover is terrible news... How long until BetAndWin takes over Pinnacle... Ouch... I hope its Bet365 that takes over, they limit but at least they don't confiscate.
Sportingbet Plc Takes Over Hollywood Sportsbook
Linear Mode
