sportsbook.com withdrawal delay...

dirtyjock · 03-08-2007, 11:34 AM

All I can say is lets all ride their ass. Sooner or later they are gonna get tired of everyone and have to pay

OverBoard · 03-08-2007, 06:16 PM

My request from the 23rd - just chatted... again... Same BS - but now it is down to 10 business days. I wonder how many U.S. days that is compared to sportsbook.com days?

SB: I regret to inform you that your withdrawal has not yet been sent. It should be sent by the end of this week or possibly early next week. You should expect your check within ten business days. Sorry for any inconvenience caused and thank you in advance for your patience.
SB: Please be advised that this is a temporary delay as we are changing our processors.

Prodigy2k7 · 03-08-2007, 06:38 PM

WTF....

I have no idea what is going on.

I talked to the guy this morning about my withdrawal on the 23rd. I was told that the latest I would have my check is next Friday. So I kindly asked, well if its not sent out today or tomorrow that how can I have it by then.

All i would like to hear is that one check has gone out through the new processor.

I guess tomorrow (Friday) is going to be the day when we all find out what is really going to happen.

dirtyjock · 03-09-2007, 02:38 PM

Well all im going to say is from what I understand is they dont have a processor at the moment.

Jamie_UK · 03-09-2007, 02:57 PM

Quote:

Originally Posted by jstblaze

Hey everybody.

I am in same boat as all of you. I dont think there is anything to worry about. Just be patient. It will take a while, but hoefully not to long. It is a pain, but I have been reassured by the staff here at SBR, and at Vegas Insider, and one or two others, that sportsbook.com is in great financial position, has juts set up new growth initiatives, and has no intention of doing anything other than get us our money as soon as they can. Over the last few weeks, they ahve received 3-5 thousand withdrawal requests everyday. Without the use of any other withdrawal method, you coudl imagine thi swould cause a huge delay. They have switched to a larger check processor, and that mean resending all the withdrawals to the processor again, which is quite a serious task.

I think all will be ok in the end, they have a great reputation for paying their customers, they just have a huge customer base, so a small problem turns into a big problem and big delay very quickly. The problem is just the processing, and not the financial situation, which is important.

The worst part I agree, is their customer service which is very unhelpful and unknowing, which unnerves us all, but I think that is just how they are, and the withdrawals will come, just very slowly.

Cough: shill: Cough

dirtyjock · 03-09-2007, 02:58 PM

BTW here is my latest chat with sportsbook.com suppory

Shane Armstrong: We entirely understand your frustration with this situation which has dragged on for far longer than anticipated. We are doing our utmost to send your withdrawal to you as soon as possible. Please bear with us a little longer, and rest assured that you most certainly will get your money. The majority of sportsbooks and casinos serving the US market are under pressure to find new and alternative payment methods since the restrictions placed on financial institutions by the US government. We are in a very good position financially to weather this storm, and it just takes a little time to set with up new processors. Please accept our sincerest apologies.
You: can u shed some time table days weeks months?
Shane Armstrong: Hopefully within the next week or two but we're striving to get that done even sooner

ladodgers1980 · 03-09-2007, 03:54 PM

The funny thing is, you'll get the same timeline that they gave a few weeks ago. They said 9-12 days back then and when i called in 9-12 days later, they're still saying 9-12 days!!! This is awesome! (sarcasm). I can't believe they're still accepting plays from players w/out warning when they haven't found a check processor yet. The CSR guaranteed me that they would find a processor. I asked him how he could guarantee it, if it hasn't happened in the last few weeks, how can he guarantee it....is going to personally come and deliver me cash if they dont? he had no answer to that.

ladodgers1980 · 03-09-2007, 03:55 PM

anyone know if we can cancel our transactions to our credit cards? it's funny how sportsbook can easly charge our cc's, but they can send us any money. couldn't they just credit back our cc's?

Jamie_UK · 03-09-2007, 03:58 PM

Quote:

Originally Posted by ladodgers1980

anyone know if we can cancel our transactions to our credit cards? it's funny how sportsbook can easly charge our cc's, but they can send us any money. couldn't they just credit back our cc's?

Do a charge back on your CC, you will probably be bookie blacklisted, but kay sera sera.

Its obvious that this book is stitching you up.

dirtyjock · 03-09-2007, 03:59 PM

Lucky for me I got most of my money on a withdraw few weeks ago. I have a few hundred on there. But I think it really does take time. Im sure there is alot involved in changing processors. But they should just say we are doing what we can but having trouble getting a new 1 instead of keep saying 1 more week 1 more weeks its very missleading

dirtyjock · 03-09-2007, 04:00 PM

They cant charge back to ur CC

Jamie_UK · 03-09-2007, 04:03 PM

Quote:

Originally Posted by dirtyjock

They cant charge back to ur CC

lol, no, you can do a charge back, just inform your CC that the credit was not authorized by yourself , job done.

pags11 · 03-09-2007, 04:14 PM

nice avatar there jamie...

Prodigy2k7 · 03-09-2007, 04:36 PM

(pre-typed cut and pasted response)

You: I have seen that
You: i want to know if they will be here by next Friday (10-12 days)?
Shane Armstrong: We are aiming for that timefarme but we cannot guarantee it
You: when will checks begin to be sent out
Shane Armstrong: We are processing them and sending them right now
You: are you sure?
Shane Armstrong: yes
You: so checks have been sent through the new processor, can you confirm this?
Shane Armstrong: Yes

What does this mean?

dirtyjock · 03-09-2007, 04:38 PM

now that I think is a load of crap I was told that they dont have a processor and it did come from a reliable source

Jamie_UK · 03-09-2007, 04:40 PM

Quote:

Originally Posted by Prodigy2k7

(pre-typed cut and pasted response)

You: I have seen that
You: i want to know if they will be here by next Friday (10-12 days)?
Shane Armstrong: We are aiming for that timefarme but we cannot guarantee it
You: when will checks begin to be sent out
Shane Armstrong: We are processing them and sending them right now
You: are you sure?
Shane Armstrong: yes
You: so checks have been sent through the new processor, can you confirm this?
Shane Armstrong: Yes

What does this mean?

It means they are lying c_unts.

ShamsWoof10 · 03-09-2007, 05:19 PM

The way I see it ...it looks like they do not have a processor and I imagine without one they can't get checks out so they are putting people off as much as they can until they get a processor.. Once they do get one (especially if they haven't by now) can you imagine how backed up they are going to be..? They are pulling the samething all business pull... They are NOT going to tell you the truth (havn'et got one yet) because in their mind it's worse for business then putting you off and trying to weather the storm.. IT SEEMS their hands are tied and they will just do the best they can... They might have the money but it's not like they are gong to call the family in to come fill in and issue checks... I am irrirtated but not worried about it..

P.S. my pleasure on the time change post guys..
Later